Craig E Gnc

Subscription issues

I paid for my subscription and all of a sudden my account was deactivated I don't know what is going on but please just refund me my money I don't have time this this is why I don't get on these apps
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Loss:
$20
Edel Wke

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| map-marker Waupaca, Wisconsin

Billing help

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POF - Billing help
I need to resolve an account that was made with my credit card. I want my refund. My ex created this account and used my credit card. I thought it was already resolved but here I am looking at my bill again!! Can I please talk to a human about this. Please. 920-427-****
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User's recommendation: Zero if this doesn’t get solved

Melissa M Hrq

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To unsubscribe and get a refund

POF - To unsubscribe and get a refund
They keep taking money out my bank account when I want to unsubscribe and please call me back at 226724****
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Loss:
$23

Preferred solution: Full refund

Randall S Ayf

Need account reactivated

I met a woman named Denise Conrad on POF. After a year and a half I decided to move on so she requested that POF flag my account. She has done this with 2 previous guys and another one recently named Eric. Enough is enough. Denise Conrad's profile needs to be taken off the site.
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Loss:
$1
Pros:
  • Provides options to chat with others
Cons:
  • Angry women have your account flagged

Preferred solution: My account reactivated

User's recommendation: Do not communicate with the profile for Denise Conrad

Jim H Doy

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Verified Reviewer

My Account got deleted by me by mistake

Accidentally deleted app. Now cant log on it says wrong id and password even with facial recognition. Need help logging back on
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Anonymous
map-marker Bixby, Oklahoma

He is asking me for money

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Reported Jimmy day to be a scammer and I see he is still a member. He is asking me for money and not giving me any information about himself
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Anatole C

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Verified Reviewer

Billing issues

Please do not charge my card again I was paying for some thing that had a different pice then what I was charged again please don't charge my card again u can delete the card number thank you
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Loss:
$25

Preferred solution: Delet my card do not charge it again

Bradley E Dyx

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Verified Reviewer

Delete my accout

I've tried to delete my account on POF...but they still try to hit my cc up for monthly charges...you Can't talk to anyone...I'm 67 yrs old...not technical *** POF...I had to change my cc...
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Loss:
$30
Pros:
  • Easy platform for dating purposes
Cons:
  • Not easy to stop payment for upgrade

Preferred solution: Full refund

User's recommendation: Don't use pof

Donna K Ihr

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Verified Reviewer

I can’t get on POF because it won’t take my phone number and it’s not fair

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I went on POF but for some reason you all wont let me on POF because of my phone number Ive always been able to get on POF but now I cant you guys have a poor site
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Cons:
  • Poor customer service

Preferred solution: Apology

User's recommendation: Go somewhere else to another dating site

Lise Z

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Verified Reviewer
| map-marker North Platte, Nebraska

Scammers

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As a member of POF, I have found so many people on this site who complain of scammers I must say I have ran into quite a few its rather alarming! The scammers are very obvious in their approach the minute they call you dear you know theres a problem they also like to ask you for money find out exactly where you live, and how many children you have. It is my hope that this dating site cleans up this problem sooner than later, because I am hearing horror stories of people getting taking advantage of.
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User's recommendation: Be Wary

Darren G Ams

Charge

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I didn't authorize charges on I do not want $29.99 charged to my card my card I didn't make charge and want total refund
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Loss:
$30

Preferred solution: Full refund

Tim K Qta

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Verified Reviewer

Cancel my account and get a refund

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Lots of fake people. Wasting time on this app. All people do is asking for money. Just not a good app for me.
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Cons:
  • Fake people

Preferred solution: Full refund

Wendee T

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Verified Reviewer

I was deleted for inappropriate behavior

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I joined plenty of fish and in less than 24 hours, I was deleted. I asked them why, I violated terms and conditions. If you know me at all I would never say anything inappropriate or show naked pictures, or ask for money. I asked them twice to show me and I got the same response each time. It's a joke. Their messages must be automated because they were not nice. Don't even bother In less than 24 hours I had 2 scammers hit on me. But that's okay
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Pros:
  • It seemed to be a good place to meet people
  • I met a lot of people fast
Cons:
  • I was deleted for unknown reason
  • How i was treated

Preferred solution: I would like to know what I did

User's recommendation: Becareful what you say

Ezriel Wod

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Verified Reviewer
| map-marker Houston, Texas

Need to talk to someone now

Y'all don't have *** contact information I been trying to cancel for 3 months and y'all still keep charging money then I can one text someone once a day that's *** site sucksthis
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Kendre Eip

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Verified Reviewer
| map-marker Orlando, Florida

Over billing and didn't ok the withdrawal

Pulled off POF about 1 1/2 weeks ago because of scammers. Decided to come back on because I did have some matches.

When I reset up my account it would not let me use the paid up credit I had before, which was until February of 2024. I purchased a $19.99 one month premium plus plan. At that time and here a week later they withheld money from my depot card for $19.99 again saying it was for a weekly plan.

Sorry but POF doesnt seem to be able to get anything straight anymore. Use to be a good company but know if you complain about scammers or blocking of certain matches they just come up with some excuse.

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User's recommendation: Stay away from POF

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