Anonymous
map-marker Newbury, England

My account has been hacked

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I have received an email from PoF, telling me that my email address has been updated, but I did not change it. I have now started to receive multiple notifications from PoF that I have received messages from members.**I have tried to log into my account but it says either my username of password is incorrect. I have tried to reset my password, but I don't receive a reset link to my email address as the hacker has changed my email address
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User's recommendation: Don't purchase upgraded membership. PoF customer service are useless

Curtis C Bld

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My account was hacked and then banned

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Yes I'm still pissed, my account was hacked and they are the ones that contacted me and told me this and then they cut off my account and banned me and then banned me so I can no longer get on POF I tried to contact them and tell them that it was not me it was somebody who hacked my account but they will not reinstate my account
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Loss:
$80

Preferred solution: Deliver product or service ordered

User's recommendation: Use another site like zoozk

Anonymous
map-marker Philadelphia, Pennsylvania

267432****

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I want to cancel my membership I would like to cancel my membership immediately I am not happy with the site and I want to cancel my membership immediately please get in contact with me as soon as possible number is 267-432-****
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Preferred solution: Full refund

Donald W Ajf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

399.00 was taken out of my account twice. I nevet buy tokens

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399.00 twice you took 399.00 out of my account twice for tokens. I never buy tokens. I need that money back into my account
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Loss:
$399
Pros:
  • Website
  • You can delete your account without customer service
  • Pof phone number
Cons:
  • Take my money

Preferred solution: Full refund

william n Zsa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Erlanger, Kentucky

Discontinue my profile.

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Please take me off your site. I no longer want anymore contact with he women on your site. Please I dont want any more mssages. Please stop my account and erase it. thank you.
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Preferred solution: stop my profile. erase me.

Kelroy M

Cancel subscription

The app is a scam I don't like it I want to cancel my subscription I y s a wast of my money please an thank you
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Loss:
$18

Preferred solution: Full refund

Kelroy M

Cancel subscription

I want to cancel my subscription the app is a scam its a waste of money I don't like the *** cancel it now
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Anonymous

267432****

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I want to cancel my membership please I like to cancel my membership as soon as possible please get in contact with me a 267-432-**** area code 267-432-**** or like to cancel my membership
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Pros:
  • Meeting
Cons:
  • No help number

Preferred solution: Full refund

Anonymous

Info on my POF privacy

Making available the times and when I was last active on POF to another member. When Im active should be my business only. I have a person telling me the time and date I was on POF and the last active date.This info evidently is available to upgraded members, A phone number for POF complaints is not available and the number provided by your organization is no longer recognized. I feel this info should belong only to the member. It can be very helpful to a stalker.
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Anonymous
map-marker Mount Pleasant Mills, Pennsylvania

Dissapointed

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please let me decide who i match with because you guys suck at it! every profile i come across and even some you match me with that i have everything in common with are blocked from me messaging them
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User's recommendation: dont waste your money

Randy C Red

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fontana, California

Password

I cannot get my password reset when I log my e mail in to wait for a link I never get one I never get an answer on the phone when I try to call.
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Christian m Cdh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Log in promblem

This is the same number that I've had for over a month now and it won't let me login it keeps saying wrong number and I want to login to my account
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Pros:
  • Never heard of them

Preferred solution: fix the problem

Paul C Mwk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To get fee back

I am still waiting for the pof fee that i paid to be put back in my bank account....£81.40 was taken and i thought it would be a month at a time not all in go ...pof is not for me and have not used if Nd and deleted account so how long will it take Mr p cheeseworth Flat3...133 abbey rd....torquay ..tq25np
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Loss:
$81
Pros:
  • Dont know at this time
Cons:
  • No answer to complaints

Preferred solution: Full refund

Jermaine J Oxl

No action.

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I am trying to become a member with Plenty Of Fish but, the site keeps declining my payment method. I have called my credit union and they have told me that there is nothing wrong with my account.
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Preferred solution: Deliver product or service ordered

User's recommendation: Use POF

Anonymous

Refund-comprimised

I seen that you have taken out money from my bank account. Well, after 3 days on the site hacker's compromised my account and nothing has been done. When checking my email, they changed my password and started a different account. I want a refund to my bank account or fix it now. My username: Sarahhrob Hacker's username: Haras2021
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Loss:
$38

Preferred solution: Full refund

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