Joseph M Dyr

Want to cancel it won't let me.

Nothing I just want you to cancel my membership please and don't charge me next time I want it cancelled now
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Cons:
  • None at this time

Preferred solution: Nothing

Steven R Bqs

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Verified Reviewer

I can't log in

Forgot my password Can't find my password help help help helphel phelph wlphelp help help me help help
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Anonymous
map-marker Los Angeles, California

Cancell account

I want to cancel account please thank you CANCEL CANCEL CANCEL cancel cancel cancel cancel cancel cancel
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Vicki S Pjb

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Verified Reviewer

Can't verify phone number

Same phone number 765592****. When I want to hide it and take a break what do I do? I usually delete me profile I think thats the issue.
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Resolved
Jane Goj

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Verified Reviewer

Resolved: Account was deleted

Updated by user Nov 02, 2023

Company fixed the issue and I have been provided with apology. They just told me that I didn’t load my proper photos on that site but I was there for 2 days only and it wasn’t written anything that you must download photos and some other users are actually having no photos at all

Original review Oct 18, 2023
Hello My account was deleted and I just registered 2 days ago and didnt even talk to anyone Can you explain me why please
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Preferred solution: Just my account to be unblocked and explained why was it blocked

User's recommendation: Not sure what to say .. saw my friend on dating app and didn’t even talk to anyone on that app yet - then it says someone was complaining and that’s why app was deleted.. So not sure how is that even possible without me talking to anyone… very frustrating

Melissa K Eno
map-marker Elgin, Illinois

Edit my profile

I realized my profile contains my last name and I want to change the profile to protect my identity. When choosing the edit profile option, it doesnt allow me to edit my user name unless I upgrade. I want to be able to change it without having to upgrade. I would appreciate a call back to assist me. 630.464.4932
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User's recommendation: Will depend on the customer service I receive

Maury Php
map-marker Tampa, Florida

This company is not who they were, be very careful when you utilize their services.

Over 10 years ago I was a customer of Plenty of Fish in a very happy member. Recently I needed to join them again and they have committed slander and libel against me since I've never even used their service except to look for someone in my own neighborhood.

I have communicated with no one on their site, but twice now they have deleted my account for no reason and now I have claim that I have violated their rules and in my opinion they are committing slander which I will seek legal redress possibly. This is a warning to all that use them.

They used to be a free service and a very good company however now they are part of match.com and they are affiliated companies. Buyer beware!!

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User's recommendation: Seek other companies other than match.com affiliates in my opinion.

2 comments
Guest

Former litigation paralegal here. The previous poster is 101% correct.

You don't know what slander or libel is, apparently. You have no legal case.

Guest

Slander is spoken word. Libel is written word.

You really need to do more research before you start throwing legal terms around and making accusations up. Both slander and libel are based on communication to a third party. If there is no oral or written communication to a third party, there is no slander or libel. Here’s an example.

I have a phone conversation with you about your accusations. I then send you an email to recap our conversation. In my email to you I make disparaging comments about your intelligence. That is not libel because I did not communicate to a third party.

It was between you and I. Likewise, the company has every right to email you and ban you.

There is no communication to a third party. Do better.

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Anthony P Xva

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Verified Reviewer

Need to cancel

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Fake site all the woman sector age looking for money and God knows what else probably post prostitution you should investigate this woman I thought the site was safe it aint its the worst say Ive never been on
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Preferred solution: Full refund

User's recommendation: Don’t join

Anonymous
map-marker Philadelphia, Pennsylvania

Upgrade problems

My card was hacked so had to cancel. Now I cannot upgrade. I would like some help. I was on and got kicked off
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Kari K Egw

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Verified Reviewer

Site for scammers and perverts only

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I was kicked off of POF for no reason, no explanation and no way to contact anyone! What a joke! Yet people can put full nudes, send vulgar messages and scam
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Cons:
  • Whole site

Preferred solution: Apology

User's recommendation: Don’t use this app

Anonymous
map-marker Columbus, Ohio

Stopped working

I paid for a subscription on December 26 , it just stopped working it was a 3 month subscription, if it cant be reinstated I want my money back .
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Anonymous
map-marker Edmonton, Alberta

Can’t get into my account

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POF - Can’t get into my account
Need change number my old phone number was stolen this is my new number and when I tryed to add my new number its wont let me tryed many times
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Berneta Dqh
map-marker Johnstown, Pennsylvania

Account

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You cannot unsubscribe to the account. I tried to do so months ago and still seeing charges Im my card. There is customer service accessible. The number I tried from this email connected me to California consumer protection agency. Its message stated that dating sites were not covered. This site is a rip off and they will charge you forever
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User's recommendation: Avoid this scam site

Aza Wdq

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Verified Reviewer
| map-marker New Buffalo, Michigan

False account deactivated

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My account was taken from me when I did nothing wrong while streaming. I was in the process of battling another streamer, and during the battle it cut me out of the battle then told me I violated the terms and conditions when I did nothing wrong, but sit in a hoodie and compliment, a female.
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Anonymous
map-marker Aiken, South Carolina

Someone stole my photo and created a new POF account. I’m not a POF member but someone alerted me.

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Someone stole my photo and created a new POF account. I’m not a POF member but someone alerted me.
I was informed by a friend using POF in Baltimore (Im in SC and not a POF member) that someone had stolen my photo and used it to set up a fake profile. No one ever answered the phone to hear my complaint. Im not sure what to do next. Any advice would be appreciated! Thank you
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