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POF review in Whitby, Ontario: Banned User

2.9
Details
Recently my profile on POF was hacked by scammers. The password was changed and the pictures were replaced by those of someone who was not me. I discovered this by creating a new profile. I thought I was doing the right thing by reporting the hacked profile to Markus and by alerting contacts that my old user name was no longer actually me. The hacked profile was removed and my new profile stayed active for about a week before being deleted. Any attempt to register a new profile is not accepted and it is clear that my IP address is being blocked. I have written to customer service 3 time so far and had no response. The complete lack of customer service on this site is deplorable and forces users to try to trick the system. Personally, I would love to see this site be boycotted but that is not going to happen. You ultimately just have to accept that you are banned and move on, even though you were the victim. Hopefully Match can improve it's non-existant service but don't hold your breath, Markus doesn't care.
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Review
#867160 Review #867160 is a subjective opinion of poster.
Cons
  • Lack of customer service
Reason of review
Poor customer service
Preferred solution
re-instatement of dating site profile
Tags
  • online dating services

POF review: Review in Media category from Chicago, Illinois

People on this site are plenty full of it! Tried so many times, so done with this site i promise. Dated a guy named Michael Warren. His email address is Michaelwarren@yahoo.com his username is Morrischest. He should be banned. Dated him from Sept 2015 to May this year only to find out he has been living with a woman this whole time! My 10 yr old introduced only after i felt i thought he was ok.... never again ugh! After giving this site a repeat try after try i thought i found true love only to run into a complete *** again! I had an account and i have deleted it. His is still there and hopefully there will not be another me. Below is a picture of the *** and me.
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Review
#867041 Review #867041 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
I was a paying customer at one time for the "upgraded" service. Since giving up the extras, I have been locked out of the account and two deleted for no frickin reason. The customer service folks won't even respond. I've tried accounts from different emails, changing...
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1 comment
Violette
#1177672

Thank you for sharing your experience. POF is a dishonest bunch of liars and organized burglary team. Only fake women and awful customer service.

Review
#865745 Review #865745 is a subjective opinion of poster.
Product
Pof Account
1.0
Details
DELETING POF ACCOUNTS WITH NO WARNING, WITH NO EXPLANATION, AND FOR NO REASON IS AN ABSOLUTELY CONTEMPTIBLE PRACTICE. THIS HAPPENS ALL THE TIME TO MANY MEN, AND OFTEN HAPPENS MULTIPLE TIMES TO THE SAME MAN. SUCH COWARDLY ACTS ARE TYPICAL OF THE WAY THIS *** WEBSITE IS...
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1 comment
Anonymous
#1187538

sorry to tell you but it's not just men who get deleted for no reason or warning. I was starting to think the site owner wasbiased against women I have been on POF since 09 and have had my account deleted four to six different times. All it takes is for one person to report you for some BS reason and the site owner deletes you without checking to verify if what was said was true or not just delete you without warning

Review
#865744 Review #865744 is a subjective opinion of poster.
Product
Pof Account
Tags
  • Deleted Account

Pof Account Review

1.8
Details
Got deleted like so many innocent people, yet somehow stalkers and harrasers still have profiles! Either they think you're a bot (so make sure your pics aren't TOO cute) or it's because you're "rude". Out of 20 messages I received everyday, only about 2 didn't say anything dirty, or weren't copied and pasted... rules POF apparently has.
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Review
#864161 Review #864161 is a subjective opinion of poster.
Product
Pof Account

Pof Account Review

1.0
Details
I cant see if my messages sent to people now. It said it sent but i dont see it in the sent screen. Now im irritated because i payed money to use this. I would like my full refund and a free membership for a whole year or i will sue you for everything you got....
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Review
#863750 Review #863750 is a subjective opinion of poster.
Product
Pof Account
Reason of review
Damaged or defective
1.0
Details

Update by user Jun 11, 2016

If POF were to acknowledge my complaint and remove Andria64 from their site and ban her IP address from returning I would be able to return to POF and enjoy the benefits.

Original review posted by user Jun 10, 2016

Ive reported a profile Andria64 supposedly living in Swansea but actually lives in Witney...
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Review
#863237 Review #863237 is a subjective opinion of poster.
Product
Pof Andria64 Profile
Cons
  • Ignored by pof
  • Being stalked by my ex
Reason of review
Poor customer service
Tags
  • ex
  • stalkers
  • Profile Deletion
  • Ban Profile
  • Ban User
  • Block User

Pof Account Review

1.0
Details
Money was taken from my account without my authorization, i want it back!!!!!!!!!!!
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Review
#861879 Review #861879 is a subjective opinion of poster.
Product
Pof Account
Reason of review
Problems with payment
1.2
Details
I signed up and filled out my profile which takes some time to make a thoughtful profile. I got 2 emails indicating Hello XXXXXXXX, your registration was successful! Your username is xxxxxxxx. I had Lastpass grab the login and password. I logged in a few minutes after...
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Review
#859960 Review #859960 is a subjective opinion of poster.
Product
Pof Account
Pros
  • Never got to use it
Cons
  • Never got to use
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • POF POS
  • Internet dating

Pof Customer Care Review

1.0
Details
I been on plenty of fish for a while now. And all i get is scammer profiles asking to give them my email ofcourse i dont but what the *** pof do something about it
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Review
#859674 Review #859674 is a subjective opinion of poster.
Service
Pof Customer Care