liz b Gwc
map-marker Maumee, Ohio

They delete me everytime

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for no reason i get deleted from pof dating site i am honest i get scammers daily but i get deleted this is discrimination men get away with anything on pof no pic or false pics scammer men yet i a female get kicked off for blocking scammers and telling it like it is
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Robbie F Gbc

Unable to reset Password

I need y'all to reset my password you said you would send it to my email and y'all never resent my password reset what's the problem
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Preferred solution: Reset my password

Hobert Fpa
map-marker Davenport, Iowa

Notification when account is cancelled

I cancelled my account on POF and I still receiving notifications that asked me problems with my girlfriends I no longer have POF
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Anonymous
map-marker Eastbourne, England

No i-phone

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I've heard sweet F.A. back from these people.Ask me to answer dozens of questions then on final page GIVE US YOUR PHONE NUMBER TO JOIN. WTF?
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User's recommendation: Prepare to be TRACKED & TRACED just cos you're lonely.

Anonymous
map-marker Seattle, Washington

Cancelation of subscription

They've been ripping me off for months now. They wouldn't let me Cancel. I had to put a block thru my bank to finally stop them. Hundreds of dollars they screwed me out of.
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User's recommendation: Don't ever do this site. Cross

Paul K Njk

Account was hacked

A few days ago, after many years of a being a good member of POF, I was unable to log in and told I was kicked off when I was trying to login. The same thing happened to my match account that same day. I feel I must have been hacked, as I do nothing wrong to violate any terms of use.
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Preferred solution: I've been hacked and as a result , kicked ofc site.

Anonymous
map-marker San Luis Obispo, California

Some employee is hacking my account writing msg to people

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I am sure it is an employee or hacker asked to change my pof password still no answer.....this person is watching everything I do.
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Laurie C Yjt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Forgot password and they won't send me a link to reset it

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Forgot password...they won't send me a link to reset it. I've tried several times.
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Pros:
  • Meet plenty of people
Cons:
  • Phony baloney guys

Preferred solution: Not sending link to reset password

User's recommendation: Don't waste your time

Anonymous
map-marker Faringdon, England

You have changed my account

You are referring to me as misscuttieee not rugby4321 and unable to reconnect as rugby4321. When I was first referred to as misscuttieee all incoming con tacts were from men not women This person has attempted to take money from my account which I have been able to stop but had to change details with my bank account. I have paid upfront for a pof account which I have not been able to use and still unable to use so would much appreciate my money back.
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User's recommendation: Do not bother

Anonymous
map-marker Memphis, Tennessee

Charges

I was charged a fee that i shouldn't have been charged for. Can y'all fix the problem and give me my money back?
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Charlotte R Xju

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need help

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POF KEEPS SENDING ME MEN WHO ARE LOCATED TOO FAR AWAY. Plz change my setting to allow contact only from men located 50 miles away or less.
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Preferred solution: Let the company propose a solution

User's recommendation: Watch out- POF will send people from all over the state instead of locals.

Anonymous
map-marker Lithonia, Georgia

They have been taking money every so many months without my permission last year I joined POF and I used the credit card at that time I only made POF

I used a credit card over a year ago and just found out today that they been recharging me every few months.I just paid the card off a few months ago and surprise to see p.o.f .on my statement
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User's recommendation: DON'T USE A CREDIT CARD

Anonymous

Cancelation of subscription

I thought I canceled my subscription months ago and still have been getting charged. A refund would be nice but I'm sure that's not gonna happen. Just please stop charging me when I haven't used it really at all thanks
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User's recommendation: Pay attention to your billing statements

Anonymous
map-marker Post Falls, Idaho

Lost reply message

yesterday sent a message to nurseamanda21 today I get a e-mail from you saying she sent me a message back. can't find it , can't find her profile, can't find the message i sent yesterday. what's up ? waiting for reply from you.
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Kendra H Znk
map-marker Hemet, California

Refund

I was on hold for over twenty minutes only for the guy to tell me there was absolutely nothing he could do for me regarding POF refund and referred me to my bank to dispute the charges
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Loss:
$80

Preferred solution: Full refund

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