Anonymous
map-marker Varnell, Georgia

I cant get log in

I can't get anyone to help me i have message about 20 times .can't get log in with my phone number 318413**** think I've been hacked
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User's recommendation: Yes i would if i could get some help

Resolved
Steve F Vau

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Verified Reviewer

Resolved: Delete account

Updated by user Oct 15, 2023

Company fixed the issue and I have been provided with apology.

Original review Oct 08, 2023
Would like to delete account get go to my profile can you please help me out really need to delete thanks
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Anonymous
map-marker Mililani, Hawaii

Billing issue

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My subscription was canceled and they still charged my card. And I still haven't gotten a response from them as of yet.
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Cyana Ugd

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Verified Reviewer
| map-marker Doylestown, Pennsylvania

I want my money back from y'all I canceled my account 3 months ago with pof and y'all are still taking money from my account

I want to know why are y'all still taking money from my account when i have already canceled my account with POF and i want my money back
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Stacy B Eom

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Verified Reviewer
| map-marker Louisville, Kentucky

Won't send me a link to reset passcode

When I try to login, it says looks like my credentials is wrong. I know they are right Im getting emails from POF telling me they are getting my messages but when I enter my email to get a link to reset my pass code it says somethings wrong with my credentials. Im fixing to cancel my prescription. This is *** I did swap to a iPhone, but that shouldnt make a difference.
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Stephen D Grs

It’s a crap company

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Only bots on here asking for money I want my money back Ive only been on the site for maybe a week not even a week and Ive had a few people only ask for money. Basically I would like a refund I do not want to be on the stupid site anymore. Id like my money back please
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Loss:
$40
Cons:
  • This place sucks

Preferred solution: Full refund

Anonymous
map-marker London, England

Cancel subscription

I want to cancel subscription on 9th January, when my present one runs out ... Your Bruce John Farquharson
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Randy S Bqz

Deleting my account and I need my refund

Original review Dec 05, 2023
It took money off my account and I done delete the account so why is it taking money off my account for and I don't even get on there
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Loss:
$30

Preferred solution: Full refund

Tina S Qrr

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Verified Reviewer

To find out why I was canceledI

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I had problems logging on and I got a message my email was removed.I tried changing my password servers times and could not do it successfully.I kept my account but now I cant get back in I need to understand why.
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Pros:
  • I enjoy pof compared to other apps
Cons:
  • I have no complaints

Preferred solution: Help logging back on

Anonymous
map-marker Charlotte, North Carolina

Unsubcribe

No # to call to unsubcribe or any way to remove card from auto pay...look Ihave nothing horrible to say about app just unsubcribe me
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Monica R Teh

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Verified Reviewer

I want to cancel my subscription

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I tried to cancel my subscription before but it didnt work.. and im still being charged 33$ a month... its expensive... and i met somebody, so i need my profile on pause. Please help me cancel the monthly payments..
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Loss:
$99
Pros:
  • It gives alot of options
  • I met a few people
Cons:
  • Were all huge jerks
  • Not alot of good guys out there

Preferred solution: Full refund

Melanie D Gzg

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Verified Reviewer
| map-marker Milton, Florida

My accoubt was suspended!

POF remove my account and said something about I broke the community rules or something I have no idea. They didn't send me a text explaining to me what I supposedly did wrong that I would like. But I'm telling you I did nothing wrong for them to suspend me. I don't know if some disgruntled gentleman said something but I didn't do anything wrong please make them fix it. MELANIE Derouin
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User's recommendation: Stand up for your rights I didn't do anything wrong

Anonymous
map-marker Charlotte, North Carolina

Over all. Nobsafetu net for scammers on site. This is on both sides. Make and female.

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My messages would send out. Could not reach some members to contact or reply to messages received. No
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Williemae Whz

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Verified Reviewer

I paid for upgrade

On October 17,2023 I paid $45.49 To upgrade my profile and my account still not upgrade yet. I just want to know what happened?
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Loss:
$45
Brooks F Xys

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Verified Reviewer

Unsubscribe!

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POF is filled with bots or scammers. I have had more scammers trying to get money, and email or Gmail addresses. It was a total waist of money and time. If there is no bio and only one pick it's most likely a scammer. Just beware people.
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Cons:
  • Scammers galore

Preferred solution: Nothing, I have told my issues to you and nothing was done

User's recommendation: Avoid this app, scammers galore

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