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My account was deleted from POF. I have done nothing to violate the rules of the site or etiquette. No warning was given to let me know, in fact, I was beginning to think I had found a person of interest. Then the page goes blank. I reload the page and it gives me the...
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8 comments
Anonymous
#1215992

Natasha, at POF, closed my account! Retired Bank Executive, believe me, I almost married a married a man I met on POF....

Successful business man...- oops! Did not divulge he had manny bankruptcies!!!!! Is that not misrepresenting yourself? Yet, Natsha emails I am closed out of POF...

Natasha, right now I can and will set you up with the men that you have continued allowed to misrepresent them on your dating site!

Care to take the challenge????

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ID
#428425 Review #428425 is a subjective opinion of poster.
Location
Brandon, Florida
Product
Pof Account

Another Victim of POF

After being on Plenty of Fish for two days, I decided to become a paid member on 06/30/13. A big mistake. And took notice immediately after of changes that began happening to my profile. I was unable to access most of the paid upgrade membership perks. And the company was purposefully NOT following its own rules and policies. And forget about getting a helpful response from customer service. I began doing some research of complaints. And with each one I read, it only got worse. I noticed tons of victims of Plenty Of Fish which does have the “Perfect Bait.” I'm not alone. Victims attempting to look for love on a site that blocks both paid membership and unpaid memberships, for NO apparent reason. Scamming unsuspecting victims of their money. To past members who found out that Markus Frind allows his goons to post fake profiles with the pictures of those victims who were abruptly locked out of the site. And can't get back in to protest removal. Having to be told by others their pictures are still actively on line without their knowledge or permission. As I cautiously read and reread the polices to be sure to keep my profile from being one of those deleted and blocked from reentering. I noticed that my profile pictures kept being deleted. Each one clearly showing the face of the profile user. Myself. A stipulation of the policy. It was impossible to determine what was acceptable and what was not. As I had already heard about the random termination of profiles that don't abide by their rules. NONE of my pictures went against policy. Although I received many profile visits from users who did go against policy showing bare midriffs, non face pics, nude pictures of bodies, and genitals parts inappropriately dancing across my screen by non-paid members. With every attempt to flag these profiles and report each and every infraction nothing was done to correct it. I then noticed that my emails were being monitored. On more than one occasion my return emails to other members would disappear before my eyes. With the thousands of unpaid members that should have been monitored, I was being monitored carefully each and every day of the 4 days I had a paid membership. Careful not to infringe on policy. Taking notice that my whole profile was constantly being rearranged differently every time I returned. I realized that the profile that I created was NOT MY PROFILE. I requested help again. In the mean time, I gathered as much information of support that I could get my hands on, including dates, times, billing numbers, address, examples, etc. etc. Unfortunately, other dating sites are sister sites to POF who practice the same actions. Scam money from unsuspecting victims and terminate your account. Two days later, I received a threatening email from Markus Frind that I would only be reminded once for uploading pictures that did NOT have my face displayed clearly. And I responded by requesting information of how to get my money back. As I no longer wanted to be a member of a site that DOES NOT follow its own rules and policies, being selective to which profiles could and which profiles couldn't continue their membership. And that I would dispute the transaction with my credit card company and advocate the Better Business Bureau continuously about the site, until someone hears me. I removed any pics that were left, and all information and left a Thank You, POF on my bare profile, before responding to his email. Eagerly watching and waiting to see how long it would take him to lock out yet another paid member. It didn't take long. He terminated what was left of my profile AND took my money on July 4th, 2013. Four days later. As long as Markus Frind is paid, he doesn't care who he scams. And has gotten away with it long enough. I will continually advocate every day and every week for as long as it takes, until POF is Shut Down permanetly for those who don't have a voice as well as for myself. POF must be terminated just as the owner has terminated us. A Class Action Suit Is In Order. With NO plans to stop until it happens. For All Scammed Former POF Users: Please file a claim with your BBB to have you're voice heard for your own piece of mind. Paid or unpaid members. (Speak and be heard.) Plenty Of Fish Media, Inc. 2625 555 W Hastings St Vancouver, BC V6B 4N5 - Headquarters.(A Canadian Co.)
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3 comments
Anonymous
#684741

onelonelywoman57 markus why did you delete my profiles off of pof for .that just show that you isn't nothing but a scammer take peoples money anddelete them and not give their money back .you isn't nothing but a low down son of ***

Anonymous
#684475

with all the hackers,,wish i knew how,,, what can't anyone find a email address to this so called Markus Frind???then bombard his pitty *** mailbox???

i too am filing with the BBB. he has taken too much of my money..

Anonymous
#676499

My account vanished today as I was using it - email exchange with another user.

The rules have spontaneously changed - married people are no longer welcome there to find friends or people to hang out with.

As far as I can tell it is now exclusively a singles dating site.

I was redirected to AshleyMaddison.com - a cheating web site - when I tried to re-register. (kickback?) Not what I was looking for. I can't complain much - I never gave them any money or info correct enough for an identity thief.

Pretty sure they just "New Coke"'d themselves right out of business.

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ID
#426402 Review #426402 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Service
Pof Membership
Loss
$35

POF Customer Service 0 Stars -Deleting Accounts with no Reason!

I had POF for almost 4 years and I never had problems with it. I recently changed my profile about me and for some reason POF deleted my profile. I didn't put anything wrong there or offensiv. I guess some *** guy was pissed off because I didn't want to meet latinos, but POF would be aware about that's a dating site and you date who ever you want. It is your choice. I tried to open a new account, first let me go with same username.After get closed with nonsense. I tried one more time and it let me, then et closed again. All like they blocked me to open an account by blocking my computer.I tried from my phone and it let me, then when I used my computer get deleted again.I tried to contact the customer service about this issue and understand why they deleted my profile. This is very annoying and they must check first if the material was offensive in order to definitely close your account. Nobody has replied yet, so I have to say their customer service is trash!
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1 comment
Anonymous
#739075

I hear you , my account vanished today for no reason bizzare thing is I was getting abusive messages from men???????? profiles a personal thing if I don't want a man 20 yrs older contacting me I should be able to state this in my profile? grrrrrrrrrrrr

ID
#425701 Review #425701 is a subjective opinion of poster.
Location
New York, New York
Product
Pof Profile
I used POF on 26th June 2013 to check any messages before I went out. I sent a couple of emails then suddenly my account froze. I logged out only to find I couldnt log back in....no explanation, nothing....every time I put in my password (my user name still came up on...
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7 comments
Anonymous
#680277

wht have you stopped my pof for no reason

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ID
#424006 Review #424006 is a subjective opinion of poster.
Location
Oxford, England
Product
Pof Account

Pof never told me why they deleted my account

my account was deleted after i made a new account to get away from an ex. after i made a new account, i was having a nice conversation with a new man. after i discivered my account no longer existed, i was confused and anxious to make a new account. now im blocked from registering for another new account. pof claims an error that the username i'm creating is not functional (cannot contain characters such as @'&). is it my computer or has pof blocked me from registering? none of the usernames i attempt to create ever contain characters that aren't acceptable (@'&). this is upsetting. pof should be able to fix acceptable this problem but i can't find a way to contact anyone working with the company
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2 comments
Anonymous
#682035

I cant post any pics n not sure why? can Iget some answerz please

Anonymous
#679752

csr@pof.com

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ID
#423663 Review #423663 is a subjective opinion of poster.
Location
San Francisco, California
Product
Pof Account

POF - I cannot log on to my P0f.com acct.

I created another account and i got an email saying my new account was registration was successful! Your username is Gibobby1. so i go to log on POF.com and my password will not log me on ,so i clicked on forgot password and put my email address bobby.flores64@yahoo.com and it said that my email address is not on POF.com data base. my old user name was gibobby and i also try to log on with my password and it did the same as the first time and it also said email address not in our data base so whats going on please get back to me with some kind of answer at bobby.flores64@yahoo.com
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ID
#423615 Review #423615 is a subjective opinion of poster.
Product
Pof Account

POF - Deleted without violation and can't sign up anymore.

I've been using pof for a long time. I had friends in here and had a good learning relationship. I'm just wondering what happened when I got deleted without any violation. I signed up many times but it always crash.I already emailed customers services 4X but no actions until now it's been 4 days they only said 48hours but NEVER EVER receive anything from there or any explanation. Prove us wrong . Reply to all the complains of your subscribers. Please reply as soon as possible. I hope you will do something about this. Email us right away.thanks!!!
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ID
#422081 Review #422081 is a subjective opinion of poster.

POF - Senseless, Unlawful Age Discrimination

I E-mailed the following complaint today to PoF only to get a botmail response evading my complaint and, instead, giving me botspeal about old changes passed off a new ones to address real-but-irrelevant user abuses and, thus, by evasion admitting the truthfulness of my charges: Hey, I've got you now. I found a 42-year-old woman seeking a man and when I messaged her a test message I was met with this false response: "marchspirit is not accepting messages from someone of your age or gender. Return to your inbox". Either you are imposing your unlawful, arbitrary age curfew as "marchspirit is not accepting messages from someone of your age or gender Return to your inbox" under false pretenses or you are allowing her to falsely publish that "I am Seeking a Man". Which is it?!? I am ready to turn this over to a prosecutor.
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3 comments
Camdin
#680439

Marcus has imposed a new limitation on the ages of people you can contact. You cannot contact anyone more than 14-years older/younger than you are.

So, 42-year-old marchspirit can only receive messages from someone within the ages of 28 to 56.

I find it strange that you got the message that marchspirit is "not accepting messages from someone of your age or gender." In her profile on POF she doesn't have mail settings to block anyone of any age from contacting her. The message you received should have read "Marcus himself doesn't want someone of your age from contacting a woman who is more than 14 years younger than you are."

Anonymous
#674138

That is not the case, it says we are not accepting messages from anyone more than 14 years older or younger, but in reality they are blocking messages we would like to receive arbitrarily and then lying in their reason the message doesnt get through.

Anonymous
#667712

Listen dumb-dumb the message says your age OR gender. clearly its a message that you recieve when you fall into either one of those catagories.

Therefor the problem was not that you were a man, it was because you are an OLD man.

The person clearly did not want pervy old men messaging her who are old enough to be her dad. Hope that clears it up for you.

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ID
#421994 Review #421994 is a subjective opinion of poster.
Location
San Diego, California

POF - Bubriak@comcast

i have been on your site for a long time and now it will not take my email would you please help me mark Bubriak on plenty of fish i would like to know why my email is not working for this site it last time this happened it cost me fifty dollars to get this straightened up and i dont plan on paying more than i have to to meet a nice woman so would you please help me get this straightened up so i maymeet some one nice to enjoy life with instead of going through. all this h.i s has not been the first or second time.
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ID
#419951 Review #419951 is a subjective opinion of poster.
Loss
$50

POF Account Deleted for no reason

I went on POF and had an account it was good for a week then got deleted. I never did anything that would ban me from having an account so I emailed them after a few days even though they say they will reply within 48 hrs I never heard anything back from them. Then I wondered if an angry ex boyfriend may have reported something false- but wouldn't POF have to verify that before they deleted an account. Anyway I set up another account and within days it was deleted again. I emailed POF and the same thing no reply. I set up another account with a different email address this time and it got deleted again. I emailed but then just gave up. It s sad that POF says they are trying to improve the site however shows really how poor their customer service is.
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2 comments
Anonymous
#664819

Same happened with me. It's ok for couples to look for threesomes, but its not ok for married people to look for friends.

I am not talking about it being completely discriminatory against poly-amorous people. :(

Anonymous
#664351

I agree with you I just created a file 2 days ago and was chatting with one person back and forth nothing inappropriate just the likes and dislikes and my account became deleted. and it just happens over and over so im done with their website and if anybody asks its going to be a don't go there its a waste of time

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ID
#417427 Review #417427 is a subjective opinion of poster.
Location
Fredericton, New Brunswick
Product
Pof Account

POF - Very annoyed about my account being deleted

I have been on and off this site since October but recently was in conversation with a guy who we seemed to be getting on quite well ... went to log on and my account had been deleted, so now I will never know ... I had never used abusive language, send inappropriate pictures or abused the site in any way. I feel very disappointed that know I will never know and feel let down. My user name AJR64 I would appreciate that my account can be reinstated if possible, so that if by any chance I would find a sole mate that your reputation can be lived up too.
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ID
#416746 Review #416746 is a subjective opinion of poster.
Location
Gateshead, England
Product
Pof Account

POF - Auto change pswrd

This is the second time that out of nowhere my password was changed. Even with the password reset sent to my email still it couldn't be fixed. My assumption is they block u out to use our pictures. Even if u explain use of pictures without consent is a crime they do it. But why shouldn't they. Who do we complain to? Nice system of gov :-( no contract un signed in person is not valid. whether or not they include it, it isn't valid. I.e. am i drunk, is it really me, am i competent of making that decision...?
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ID
#416077 Review #416077 is a subjective opinion of poster.
Location
Bay City, Michigan

POF - Account Deleted

I've had a pof account for less than 2 days. In that time I had about a dozen women show some interest in my profile. Then my profile was suddenly deleted. Registered again and this time I was deleted in less than a day. I have sent several emails to their customer services asking why I have been deleted with no response. I was never rude, never uploaded or sent any nude pictures. Really can't understand the logic behind their deletion policy. Is it because I was too successful? Maybe I was stealing somebody's thunder. It's a shame their don't even have the decency to explain why they have deleted my account. The only plus is I exchanged numbers with one of the women and have arranged to meet up.
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2 comments
Fonnie
#979008

Maybe you were deleted for exchanging phone numbers, which is against their T&C.

Dulcinea
#670421

Lucky you. I was chatting to a nice man but hadn't had chance to exchange email or phone numbers...now will never know as I too cant get back on. I didn't break the rules either and had been a member in the past with no problems

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ID
#415508 Review #415508 is a subjective opinion of poster.
Location
London, England
Product
Pof Profile
i recently was deleted for unknown reasons, i,m an accomplished intelligent gent, &am; considerate & polite at all times, no rhyme no reason was explained , perhaps i responded in a gentlemanly kind to a sarcastic sad case ,frankly i,m not sure, i,m in the...
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2 comments
Anonymous
#1568910

My name is Gary good news Yeah seems like every couple months they close me out and I forget my password because I change my email address and password so all of those friends that I associate with her gone and it sucksAnd there’s no way to get a hold of POF to respond to any Misunderstandings against them

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ID
#414809 Review #414809 is a subjective opinion of poster.
Location
Montreal, Quebec
Loss
$10000
Hey Marcus! why are you telling your workers in meetings not to save any money? Stop stealing intellectual property from people when you call it a agreement and you dont folllow your own agreement ... putting your email in ours and not putting your face on it -against...
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3 comments
Anonymous
#1330661

I want u account back about 3months it didn't let me use my my user name somebody has that name all ready my user name is pmkjr99 I try using it it just won't let me have it

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ID
#413079 Review #413079 is a subjective opinion of poster.
Location
Saint Louis, Missouri
Product
Pof Website
Loss
$5000