Charles P Miw

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Verified Reviewer

Log in

I'm able to login one time I just changed the password more than once and it still doesn't let me in but you took my money to buy credit and I can't get in this is b***** I paid for credit and I still can't get into my account
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Loss:
$100

Preferred solution: Apology

User's recommendation: Charles Paigr

Debra P Xtc

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Verified Reviewer

They blocked me for no reason on POF. All my information is on there and I want it off.

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I went into Plenty of Fish and they blocked me then they asked to verify me I guess they think Im not real and I did that four times and it didnt go through. I need assistance. All my information is on there and if theyre not letting me in for some strange reason I need my information gone
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Preferred solution: Can’t get Into pof

Patrick C Pto

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Verified Reviewer

Want to unsuscribe with you

I want to unsuscribe and leave you, cuz imet some one. The site keep charging me and give no way to unsuscribe.
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Preferred solution: Unsuscribe, leave the site.

Anonymous
map-marker Hoboken, New Jersey

Need new password

Pof isnt sending a new password to my email. Iam not happy at all with being locked out of my account and wish to be able to access it again very soon. Very disappointed and disappointed
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Janette E Ntg

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Verified Buyer

I decided to try dating (hopefully you guys get rid of the scammers)

POF - I decided to try dating (hopefully you guys get rid of the scammers)
POF - I decided to try dating (hopefully you guys get rid of the scammers) - Image 2
I canceled my membership and deleted my account. Then I created a new account and since I am still in the time frame for my premium I wanted to get the benefits of my membership and renew my subscription for next month
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Loss:
$30
Pros:
  • People are more interactive
Cons:
  • Scammers and fake profiles

Preferred solution: My account (keysgoddess) premium benefits reinstated.

User's recommendation: Beware of fake profiles (a lot are fake)

Emaly Mpb
map-marker Milton Keynes, Milton Keynes

You took money that wasn't yours to take

You took my money wasn't your and I want you to refund me back please and I want to quit your site for good your rip off company.
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Justin A Fev

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Verified Buyer
|

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Verified Reviewer

Payed membership no access

POF - Payed membership no access
POF - Payed membership no access - Image 2
I payed so I can send messages to different women and POF is limiting me to send only 1 message per day. This happened 2-3 times and even whenever I had old POF accounts that i cannot access anymore. The 2nd time in my past, I just dealt with it.
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Preferred solution: I would like to be able to send more than 1 message a day. POF only let me send 1 message per day and then I have to wait a whole 24 hours to send a new message to a different lady

User's recommendation: Do not pay unless you speak to with a customer representative that can help you access payment over the phone.

Arlyn L Ala

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Verified Reviewer

I'm trying to log in I have a different phone number from the original time I had the account people's numbers changed don't you guys catch that come on put an email address in them until I verify at

Just sent you the message I have to redo it. People's numbers change every time you try to log on to your account it asked you for your phone number so you can identify who it is numbers change I don't have the original number from 5 years ago or it'
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Cons:
  • Nonexistent customer service

Preferred solution: Into my account. It won't accept the phone number invalid it's not invalid it's just not the original number you guys think that people will keep

User's recommendation: I won't recommend it unless you change that algorithm it's easy take a number that has changed from the original it's insane it's easy simple to do

Deb S Zar

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Verified Reviewer

Your App is not Responding or Working Correctly

My account has many issues, won't let me register, keep saying email already exist when I purposely deleted my photos and profile, last year and I tried registering but it goes in repeat mode Email Already Exists . Then it came through with my photos, profile and then it disappeared.

Where is my profile, photos and account. It appears every time for me to get stated just to say it already exists my email. WHY??? I specifically asked you to delete all of my personal information and my account, but you didnt if my email already exists.

Please take care of this matter as soon as possible. Thanks for understanding.

In High Regards Sunshine 126d.smith@***.com.

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Pros:
  • Meet new people that want to talk to you
Cons:
  • Too many jerks that play with your time and heart

Preferred solution: If I want to visit the site and my account was deleted years ago I should be able to register as a new customer because I deleted all information concerning myself but it reads email already exist. Please correct your methods.

Anonymous
map-marker Jersey City, New Jersey

I forgot my password

I forgot my password and it said pof would send me a new one through my email and didnt. My phone number is +173******** please get back to me as ASAP
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Makhia Upg

Hime wreckers

This site is home wreckers.. if you had an account on there , even if you delete it, they continue to use your account, pictures and information..for their profit.. do not even try it
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Preferred solution: Delete account completely

Trever Vru

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Verified Reviewer

Not excepting my credit card

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POF - Not excepting my credit card
I dont know whats going on, but my credit card does not go through. Could you please call or text me at 401-744-****.
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Loss:
$50
Pros:
  • Non
Cons:
  • Nonexistent customer service

Preferred solution: Price reduction

Anonymous
map-marker Houston, Texas

Your company wont allow me access to my account

You send me my new possibles but then won't let me access to check them out . I tried to change my password and you never sent me a way to do that . So i still have no access to my account .
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User's recommendation: If this crap isn't fixed i wouldn't recomend it to anyone.

Ilma Ogs

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Verified Reviewer
| map-marker Alexandria, Alabama

Cancel account

Like to cancel my subscription Would love to cancel your service$$$$@&)6444 Deangeloant1968 End service please
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Anonymous
map-marker Doylestown, Pennsylvania

I still can't get this site to cancel my account. If this site changes me again I will sue

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This site will not conceal my account. I am going to have to get a lawyer to get them to conceal my account and pay me back.
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