Anonymous
map-marker Nampa, Idaho

Cannot Login

I cannot login to my account. I know that my credentials are correct because I wrote them down. I just paid for a full subscription yesterday I have had POS in the past and wasnt very happy then and Im very much not happy now I need to cancel my membership and remove me from POF.
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Doyle H Nhw
map-marker Lakeland, Florida

Can’t contact anyone

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I have a problem with my account. I need some information and theres absolutely nobody to get in contact with.
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Rima A Wbp

Why my account been removed?

My account has been removed the unnecessary I have not done anything wrong in this app. If some people cannot read or understand English on the app or misunderstand the text is not my fault. However report any bridge of agreement did not understand English well. Please bring back my account and start activating it ASAP. THANKS
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Cons:
  • Lack of communication on their end

Preferred solution: To activate my account

Anonymous
map-marker Boston, Massachusetts

Dispute transaction

You billed me when i only subscribed for 3 months and i didn't renew please reverse the transction as soon as possible
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Terry C Jib

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

My account was hacked and you owe me money

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POF - My account was hacked and you owe me money
I've been through this over and over ! My account was hacked ! I woke up to see my password didn't work I spent all of my Saturday trying to get it straightend out just to have a rep tell me I deleted my account after paying 59.99 from my card a month ago you people are thiefs I did not delete my account and now I have a new account that I didn't even set up I want my old account back with the subscription I payed for up untill December 2030 I will report you to the better business bureau! Your company are thiefs
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Loss:
$60
Cons:
  • You suck

Preferred solution: Full refund

User's recommendation: That you are thiefs and scammers

John S Ebw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancell account and get reimbursed because i never renewed it u guys just charged me again

I never renewed my account I wanted it stopped and u guys charged me 30 bucks for another month, I don't want pof anymore please reimburse me for the 30 dollars u took out of my account
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Loss:
$30
Pros:
  • Found someone
Cons:
  • U charged me 30 bucks for another month i never renewed it i want it shut off

Preferred solution: Full refund

Paula R Fnv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Subscription questions

I want to know when subscription ended . I am to find out when I got my subscription and when it ended.
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Preferred solution: The answer of when my subscription ended.

Aaron D Msu

I need my first subscription back

I need a refund or I need my first subscription paid back to me because the first subscription I got was $19.99 and then I decided to get the $29.99 and when I bought that it says I will get a refund of my first subscription and that's $19.99
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Loss:
$20
Cons:
  • Not getting any matches no one wants to meet almost ready to just cancel both my subscriptions

Preferred solution: Price reduction

Anonymous
map-marker Billings, Montana

Unauthorised payment taken from my card

You took 60 dollars off my card and I never paid for premium, I want a refund I haven't had plenty of fish since November
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User's recommendation: Don't get plenty of fish

Ronald H Dnv

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Verified Reviewer
| map-marker Orlando, Florida

I can no longer afford this service

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I cannot get anyone on the phone with Plenty of Fish to call me. I am sick, I have ulcerative colitis. I have no income. Im waiting on disability to kick in which is a long ways away.
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Brandon M Lpy

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My son got ahold of my card and made a 120 dollar subscription i did not authorize

POF - My son got ahold of my card and made a 120 dollar subscription i did not authorize
I need my money back I did not authorize my son to make this transaction, he made this transaction without my knowledge. I found it when checking my bank statement.
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Loss:
$120

Preferred solution: Full refund

Ula Qyg

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Verified Reviewer
| map-marker Reseda, California

Still getting charge

I dont got this app on my play store or Subscription I Delete this account a while back and I getting charged for it please help
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Joseph M Dyr

Want to cancel it won't let me.

Nothing I just want you to cancel my membership please and don't charge me next time I want it cancelled now
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Cons:
  • None at this time

Preferred solution: Nothing

Steven R Bqs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can't log in

Forgot my password Can't find my password help help help helphel phelph wlphelp help help me help help
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Anonymous
map-marker Los Angeles, California

Cancell account

I want to cancel account please thank you CANCEL CANCEL CANCEL cancel cancel cancel cancel cancel cancel
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