RB B Vdi

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Verified Reviewer

Cant get signed up

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I have been trying for 4 years to be able to log in to POF as well as its affiliated dating sites. I'm blocked because of there terms and conditions, I have read over there Terms and Conditions and don't see where I committed a violation.

I have asked them numerous time what I did and get no answer.

If I did something wrong I would own up to it I have the feeling an ex sabotage me. But cant get no answers I feel its very unfair.

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Pros:
  • Site used to be a reliable fun site to meet real people
Cons:
  • Unable to dispute claims

Preferred solution: just to be able to use the service

User's recommendation: Someone come up with a good dating site with real people no bots or scams

Javier F Lqd

Unauthorized charges on my card

I dont have account with POF and my card was charged 19.99 twice with in days. These changes were made on the 29th and 24th of January.

Again I would like to make sure this doesnt happen again. My number is +195******** please contact me.

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Loss:
$40
Pros:
  • Might mind a match
Cons:
  • Lot fake profiles

Preferred solution: Full refund

Ruben R Gka

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Verified Reviewer
| map-marker Tucson, Arizona

Cancel and refund

Nothing has been done I'm thinking I'd it possible to start a new subscription with the credit from my last account and if so how

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Lise Z

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Verified Reviewer

Account problem

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So many scammers on the platform of POFbeware, both male and female scammers wanting money. I turn them all in to no avail.

Sure hoping that POF can come up with a way to solve this unfortunate situation.

If the scammer refers to you as dear beware!!! Referring to you as dear ideally equals their need for money:(:(:(

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Preferred solution: Apology

User's recommendation: Beware of Scammers

Edel Wke

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Verified Buyer
|

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Verified Reviewer
| map-marker Waupaca, Wisconsin

Billing help

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POF - Billing help

I need to resolve an account that was made with my credit card. I want my refund.

My ex created this account and used my credit card.

I thought it was already resolved but here I am looking at my bill again!!

Can I please talk to a human about this. Please.

920-427-****

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User's recommendation: Zero if this doesn’t get solved

Anonymous
map-marker Springdale, Arkansas

Because I met somebody on there and went to another site she asked me to and all she want to do is scan me for my money that was my mistake

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You took out 19.95 today I only wanted it for one week I did not approve it'd be taken out today I would appreciate it if you put the 1995 back into my account if you have any questions feel free to text me maybe maybe Maybelline

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Craig E Gnc

Subscription issues

I paid for my subscription and all of a sudden my account was deactivated I don't know what is going on but please just refund me my money I don't have time this this is why I don't get on these apps

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Loss:
$20
Melissa M Hrq

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Verified Buyer
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Verified Reviewer

To unsubscribe and get a refund

POF - To unsubscribe and get a refund

They keep taking money out my bank account when I want to unsubscribe and please call me back at 226724****

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Loss:
$23

Preferred solution: Full refund

Randall S Ayf

Need account reactivated

I met a woman named Denise Conrad on POF. After a year and a half I decided to move on so she requested that POF flag my account.

She has done this with 2 previous guys and another one recently named Eric.

Enough is enough. Denise Conrad's profile needs to be taken off the site.

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Loss:
$1
Pros:
  • Provides options to chat with others
Cons:
  • Angry women have your account flagged

Preferred solution: My account reactivated

User's recommendation: Do not communicate with the profile for Denise Conrad

Jim H Doy

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Verified Reviewer

My Account got deleted by me by mistake

Accidentally deleted app. Now cant log on it says wrong id and password even with facial recognition. Need help logging back on

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Anatole C

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Verified Reviewer

Billing issues

Please do not charge my card again I was paying for some thing that had a different pice then what I was charged again please don't charge my card again u can delete the card number thank you

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Loss:
$25

Preferred solution: Delet my card do not charge it again

Bradley E Dyx

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Verified Reviewer

Delete my accout

I've tried to delete my account on POF...but they still try to hit my cc up for monthly charges...you

Can't talk to anyone...I'm 67 yrs old...not technical *** POF...I had to change my cc...

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Loss:
$30
Pros:
  • Easy platform for dating purposes
Cons:
  • Not easy to stop payment for upgrade

Preferred solution: Full refund

User's recommendation: Don't use pof

Anonymous
map-marker Bixby, Oklahoma

He is asking me for money

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Reported Jimmy day to be a scammer and I see he is still a member.

He is asking me for money and not giving me any information about himself

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Donna K Ihr

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Verified Reviewer

I can’t get on POF because it won’t take my phone number and it’s not fair

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I went on POF but for some reason you all wont let me on POF because of my phone number Ive always been able to get on POF but now I cant you guys have a poor site

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Cons:
  • Poor customer service

Preferred solution: Apology

User's recommendation: Go somewhere else to another dating site

Lise Z

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Verified Reviewer
| map-marker North Platte, Nebraska

Scammers

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As a member of POF, I have found so many people on this site who complain of scammers I must say I have ran into quite a few its rather alarming!

The scammers are very obvious in their approach the minute they call you dear you know theres a problem they also like to ask you for money find out exactly where you live, and how many children you have.

It is my hope that this dating site cleans up this problem sooner than later, because I am hearing horror stories of people getting taking advantage of.

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User's recommendation: Be Wary

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