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Formerly known as PlentyofFish
POF

POF
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www.pof.com
What is your customer experience with POF?
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Charles C Pja

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Was billed for another month

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I Canceled my service and was billed again 2 months later...tried calling customer support and their number is no longer in service.

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Loss:
$35

Preferred solution: Full refund

Anonymous
map-marker Spennymoor, Durham

Transaction

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I want £14.99 back into my account, unauthorised transaction... Sent emails etc but still no joy & getting advice from my bank

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Gerald H Iyi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I got charged by mistake

I WOULD LIKE TO HAVE MY 119.99 REFUNDED TO MY CREDIT CARD ASAP this post isn't even on my phone don't have the app at all so I don't know what your company is trying to do but I need my money refunded

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Loss:
$120

Preferred solution: Full refund

Jennfier Twa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Scarborough, Ontario

Billing issue

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Resolved now. Used their live chat and received my refund no issue. Should have that feature on the app.

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User's recommendation: Use the live chat on the. com.

Anonymous
map-marker North Royalton, Ohio

Not sure

Not sure what happened but I got kicked off POF and I didnt do anything wrong. I believe somebody falsely reported me for retaliation. Just want to know could I open up a new account?

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Wolter H

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My profile deleted unexpected

Dear POF employee,

My account Wollie72 was deleted last night due to violation terms and conditions. I have no idea which one these are as all the conversations are normal conversations in my view.

So I like to know why is the reason.

I received late last nigh from a woman who I send a nice message that I was SPAM so I replied to her what you mean or in similar words

I paid for this account and have no intention to do any wording outside the terms of Service and therefore I request reinstate my profile so I can have continue normal conversations with a few nice ladies I have been exchanging. Also my membership for 1 month was just started so I want same condition or transfer that to a new profile and probably will generate

I disagree with the deleting and 100% sure I was not faulty

Kind regards

wollie72

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Loss:
$59
Pros:
  • Open platform and easy to use
Cons:
  • Accuse of not in line of terms and deleted without explanation

Preferred solution: reinstate of my profile including the left over of the membership, otherwise funds to new profile name

User's recommendation: Send email to POF and hopefully they change policy so you know why they plane to delete and give pre warning

Tiealisha B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need to cancel a subscription but the account...

I need to cancel a subscription but the account needs the old number that I don't remember to verify

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Patricia K Nsw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Personality Theft

I've been talking to a few men on your site and so far all of them have stolen mens pictures and either their information or they just make up stuff to get us older women to send them money after they tell us how beautiful and charming we are. I think you should have a much better way to screen these people. I just wanted to make you aware of this.

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Loss:
$10
Pros:
  • Find a mate and companion
Cons:
  • Lot of the people on here are not who they say they are

Preferred solution: For you to catch these scammers and stop them from taking advantage of the older people.

Keaundra Gqp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Angeles, California

I need to change that i like man not woman

I need to change the gender of who I like from woman to Man I can use your family support I love POF Thank you Love

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Daffney Ooc
map-marker Dracut, Massachusetts

Cant get into my account after getting new phone. I have tried for weeks to get help without response.

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I finally got someone with an accent, on the phone who wanted to access my phone...and my financial accounts. Seemed like I was getting scammed and hacked.

I hung up. I keep sending my email address to change my password so i can get into my account and I never hear from them.

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User's recommendation: Tread carefully

Alisia Tsp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Doylestown, Pennsylvania

Do i have 2day money back guarantee?

To begin with I was a very disappointed man dealing with POF site. I canceled my subscriptions before 3 days now I'm waiting on POF to refund my $59.59.

The reason I canceled is because there were underground wolves and scammers at many false sites of women leading mean to Google Chat to swindle money from me but I did not entertain it I shut it down quickly when I recognized what was getting ready to take place other profiles with no picture sending their phone numbers to me so I would call them just for them to play games they are only scammers. I will demand and receiveStay off Stay off Stay off a refund or *** will freeze

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User's recommendation: Stay off dating sites unless the scammers are safely prohibited as well as the entity don't need licenses to operate such harmful business to hurt broken individuals whose already down in spirit before coming to slaughtering house

Zyanna Uoe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ilion, New York

Refund and cancel subscription

Haven't used site in over a month and thought I have cancelled my subscription. Thank you Amanda Gebhardt

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User's recommendation: Ok

John G Zmj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel subscriptin

Hi, my name is john guzman, i would like my subscription canceled. Please contact by phone as i am not very computer savvy.

The order or contract number is from my bank statement.

I no longer have access to my online account and will greatly appreciate your help. Thanks in advance, john

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Preferred solution: Just canceling subscription

User's recommendation: Check cancelation requirements, there are different requirements depending on phone and may even have to do it from a compuer.

Anonymous
map-marker Milwaukee, Wisconsin

Cancel my subscription now

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I been trying to cancel my account for a month now and money is still getting took out my bank account and I want it to stop today. I need a phone number to contact someone about this problem that keep happening.

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Gary F Ura

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancelation of subscription

Not impressed wasn't what expected. Two many scammers.

Asked for a certain distance got got way more miles away than. Asked

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Loss:
$20
Pros:
  • To many false dates
Cons:
  • Fake profiles

Preferred solution: Cancel subscription