POF
Reviews and Complaints
I have been given the run-a-round
Preferred solution: Let the company propose a solution
Refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't login to my account
- Canot get important information
- To much hackers
- False info
Preferred solution: My account
Keeps changing religious preferences
- Do not remove deactivated accounts from the site
Preferred solution: Please remove closed and deactivated accounts from the database and site. Do not change chosen references back down to default. "Anything"
User's recommendation: Keep an eye on your preferences. They change them on you automatically without you knowing.
Unable to log on
I will explore other online dating options now as this has become a continued problem. I can't log on on any device first my mobile device now my computer
Preferred solution: Deliver product or service ordered
User's recommendation: poor
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Brooklyn, New YorkWhat going on to my account
I paid for membership
Preferred solution: Deliver product or service ordered
My name is Virgil Gayden and I am an activ e paying member on your site . Username projectbbonds@***.com . I cannot get into my account because I do,nt have my old cellphone and ca,nt recieve a code
Preferred solution: FIX MY PROBLEM SO I CAN GET INTO MY ACCOUNT . I PAYED FOR 3 MONTHS.
Complints!
Preferred solution: Hope you can change your web back!
I would like my account deleted immediately I’ve been trying to delete it for two months
- Very hard to delete
Preferred solution: Full refund
User's recommendation: Very hard to delete
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAm unable to verify my account.
Preferred solution: Profile account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI got blocked accidentally on Jen live
- I met some women
- Being kicked off with no explanation
Preferred solution: To be able to get on Jen live show that I have favorited. Because I cannot get on and I was not bounced
Someone used my card to set up a Account with POF
Unable to send messages to others.
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Abbeville, LouisianaNeed help
Preferred solution: help logging back in
User's recommendation: phone number
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Delete my file immediately!