mike k Rms

I have been given the run-a-round

I'm 73 and for 6 days I've been given the run-a-round because I have no cell phone and have asked for a manual verification to no avail.
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Preferred solution: Let the company propose a solution

Anonymous
map-marker Hollister, California

Refund

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This is my 4th request for a full refund immediately! I have had noth in g but scammers on this horrible site! I would expect my full refund by no later than business tomorrow Monday 4/11/20, if not I will be forced to contact better business bureau to report ur horrible customer service response! Sincerely Stephanie Arsenault 831-430-****be careful
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Marlina K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't login to my account

It keeps coming up with new account
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Cons:
  • Canot get important information
  • To much hackers
  • False info

Preferred solution: My account

Dionne L Eah

Keeps changing religious preferences

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Every time I put in catholic christian as my religious preferences I leave and then I go back and I see that it's been changed to "Anything". I only want to date or meet Catholic / Christian men. I keep having to re-specify my preferences. And then when I leave and I come back it has all been changed. Upon returning it's been switched way from my choices to anything as a choice, once again. Not user-friendly. And I may cancel my account. And file a report.
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Cons:
  • Do not remove deactivated accounts from the site

Preferred solution: Please remove closed and deactivated accounts from the database and site. Do not change chosen references back down to default. "Anything"

User's recommendation: Keep an eye on your preferences. They change them on you automatically without you knowing.

Karen C Oxy

Unable to log on

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Updated by user Apr 21, 2020

I will explore other online dating options now as this has become a continued problem. I can't log on on any device first my mobile device now my computer

Original review Apr 21, 2020
When trying to sign in site didn't recognize me, my email or password though all have been the same since joining, this is the 3rd time this has happened and very frustrating as is not being able to talk to someone to help
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Preferred solution: Deliver product or service ordered

User's recommendation: poor

ricardo l Faf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brooklyn, New York

What going on to my account

POF - What going on to my account
what going on to my account ??? that my username marvin182 please call me 929 340 ** ** name is ricardo rickynation183@***.com
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Deshannon B
map-marker Tuscumbia, Alabama

I paid for membership

I paid for a membership, so I could send my private pics with messages. It has been working fine but the last 4 days it want let me.
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Preferred solution: Deliver product or service ordered

VIRGIL G

My name is Virgil Gayden and I am an activ e paying member on your site . Username projectbbonds@***.com . I cannot get into my account because I do,nt have my old cellphone and ca,nt recieve a code

My new cell;phone number is 985 402 **** . I cannot remember my old cellphone number to receive a code. Please help correct this issue .
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Loss:
$35

Preferred solution: FIX MY PROBLEM SO I CAN GET INTO MY ACCOUNT . I PAYED FOR 3 MONTHS.

Jean S Gmb

Complints!

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Dear POF, I am very disspointed by what your changed on your web!!! My friends and I won't pay you again if you don't go back for your web old look.
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Preferred solution: Hope you can change your web back!

Jeff E Nik

I would like my account deleted immediately I’ve been trying to delete it for two months

I would like my account deleted immediately Ive been trying to delete it for two months Can you please delete and send me an email to let me know its done at Jeffekert@***.comThank you
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Loss:
$80
Cons:
  • Very hard to delete

Preferred solution: Full refund

User's recommendation: Very hard to delete

1 comment
Patsy L

Delete my file immediately!

Patricia P Lsi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Am unable to verify my account.

Jasmine said that my account had been cancelled accidently. She also said that she would verify my account manually. Please contact me on this ASAP.
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Preferred solution: Profile account

Ranil F Vlm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I got blocked accidentally on Jen live

I am a heavy gifter on Pof and I may have been blocked accidentally . The persons live is Jen and she told me to check customer support to ask why I cannot get on her live show
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Pros:
  • I met some women
Cons:
  • Being kicked off with no explanation

Preferred solution: To be able to get on Jen live show that I have favorited. Because I cannot get on and I was not bounced

Anonymous

Someone used my card to set up a Account with POF

My card was used to set up a Account with you all. I'm married, I don't need this.
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Mary R Otq
map-marker Niagara Falls, New York

Unable to send messages to others.

Within the last few days, it has come to my attention, the system will allow me to receive messages, but not send replies back. Ive no idea why this is happening. I would greatly appreciate your input. Thank You
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Preferred solution: Let the company propose a solution

Aaron A Cgc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Abbeville, Louisiana

Need help

I can not access my email that I created my profile with and need to log back in
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Preferred solution: help logging back in

User's recommendation: phone number

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