Claudia M Cse

N/A I would not recommend POF

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Tried to re set my password but POF never sends me the link
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Pros:
  • Free ir cgarge
Cons:
  • No customer service contact

Preferred solution: please call me to re set password

1 comment
Bradley E Tvl

They just want your money that's all. File with Attorney General

Ashleigh W Ijh

Don’t bother

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I have created two accounts and after a few hours Im kicked out and cant log back in, Ive tried the forgot my password link (even though I have not forgotten it) I never get an email to reset my password and now I have photos on a website I cant get into
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Preferred solution: Let the company propose a solution

2 comments
Bradley E Tvl

they think you are a plant, checking them out. Serious. File a complaint with AG's office.

Guest

That site is scummy. Don’t bother. Just for hookups and fake accounts

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kathleen s Mdi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Red Bank, New Jersey

Good site. watch for hackers.

i like this site alot. i am now not a paying customer. however, i would be glad to pay for your services under 2 conditions. 1. i would like to find out why i was blocked under the name of judithkjs. no explanation. and this is not the first time this has happened. 2. i want to be reinstated as judithkjs with all messages and visiting profiles intact. and never be blocked without a good reason... sent to me. good site,m watch for
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Loss:
$70
1 comment
Guest

this comment was made by me. and it is my wish to be helped by the pof staff.

Joseph C Ttk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

How is it possible?

Acct hacked cant access it as my password no longer works and they changed the email! Close my username completely and delete my photos please!
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Preferred solution: Delete my profile completely as well as user name xjlover2

Anonymous
map-marker Connersville, Indiana

Cant sign in

My email is tymassey88@***.com and cause i dont have a phone number im using text now it wont let me use pof anymore i already have an account but it wont let me get on
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Anonymous
map-marker Carrollton, Texas

Dont have the same

Cant get into my account
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Anonymous
map-marker Ponte Vedra Beach, Florida

New format

Your new format is awful, you may loose customers.
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User's recommendation: was great

George R Lmx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Perris, California

I can’t get the site I been hacked

I went onto my app but it thrown me off . I tried to reset my password several times nothing . Then I started receiving many notifications that wanted to meet me but theyre all men and Im not into men . So what I do to get back onto your site ?
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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Littleton, Colorado

I would like you to cancel my account

my billing plz cancel my account
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Anonymous

Stay away they only want you to upgrade to the paid subscription

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I had 3 profiles on POF only because when they wanted me to upgrade to the paid subscription and I didnt, they wouldnt let me log in. So Id create another one. After the initial creation, any time I tried to log in, Is was given the: incorrect login or user name. They dont recognise your log in, email, nothing. There is no email to contact them other than csr@***.com but that probably goes to nowhere. This site is not worth it.
View full review
Cons:
  • Not worth the bad customer service this site provides
  • Non-existent customer service
  • Being kicked off with no explanation

Preferred solution: Deliver product or service ordered

Anonymous

Call # 1-88*-345-****, e-mail csr@***.com and refund@***.com. Stay on them. Demand satisfaction. Threaten them with the credit card company disputing the charge, the BBB and the FCC.

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I registered for an account on Plenty of Fish on November 10, 2019. I upgraded the account shortly after registering it, paying $51.00 through PayPal. On Saturday, November 16, 2019 at about 5:30pm CST, I was logged in, perusing the other profiles. The account suddenly logged out and dozens of messages from POF started pouring in to My e-mail. I could not log in to the POF account again! My password no longer worked! The messages stopped. I could not recover the password through My registered e-mail address! There is no way to get help from Plenty Of Fish at this point, because getting their help requires you be logged in through an account. There is not HELP Phone Number. This is hyper-FUCKED, I think.

PayPal, though, had a contact number for Plenty Of Fish Media, LLC, 1-88*-345-****. PayPal also provided a means to dispute the charge and an e-mail address to contact POF, csr@***.com

I blasted off a phone call (not answered on the weekend) and an e-mail, citing and forwarding the registration e-mail and upgrade e-mail I received from Plenty Of Fish on the day I registered. I demanded immediate deletion of the account, deletion of all of the information and images, and a complete refund of all of My money.

On Monday, November 18, 2019, I received an e-mail from POF, alerting Me that unusual activity had occurred on My account. The e-mail was sent to My original e-mail address as registered, but the Username in the e-mail greeting had been changed. The e-mail provided a way to reset the account password. I reset the password, then logged in with My original e-mail address and the new password.

The profile was vastly modified, changed gender, age, location, pictures gone.

DONT DO THIS!!!! DO NOT delete the account yet. Do that only after you contact POF about a refund.

I did delete that account, right away after logging into it again. Then I called the 1-88*-345-**** number above. They play a game of putting you on hold and telling you you are next in line for about 15 minutes, then pop you to voicemail. Call them right back! Stay on them. Finally an agent answered, phillip.

I gave phillip all of the information. he said, "Hold on I need to check something" and went away for about 5 minutes. he came back and told Me the account had been deleted and therefore there was no way to give Me a refund.

The-FUCK you say! I told phillip to talk to his manager again and tell his manager that the Better Business Bureau would be notified and PayPal would be climbing up their *** about My refund. I will get satisfaction or the FCC will know also. The account security at Plenty Of Fish is total bullshit. I have My personal information exposed and My money taken?! Not in this lifetime. Stay ON THEM. Demand satisfaction.

phillip ran away, again, to his manager, I suppose. he came back and said he could offer a one-time full refund of the charges and confirmed that the account was closed and no further charges would be sent to My PayPal account.

1-88*-345-****, csr@***.com, refund@***.com. Stay on them. Demand satisfaction. Threaten them with the credit card company disputing the charge, the BBB and the FCC.

Then, delete any account you ever had with Plenty Of Fish. Stay the *** away from them. The site is riddled with scammers, fake profiles, ugly, stupid people, and is a total waste of anyone's time. DO NOT GIVE MONEY to them. They will con you to steal it from you.

GIVE THEM *** and they cannot steal from you.

I GET SATISFACTION! I TELL EVERYBODY ABOUT IT.

View full review
Loss:
$51
Cons:
  • Automatic renewal with account lockout
  • I very unlike it
  • Horrendously bad account security
Reason of review:
Poor customer service

Preferred solution: Full refund

2 comments
Guest

Your refund is now complete! Please note it can take up to 1-10 business days for a refund to appear on your statement, depending on the processing time of your card provider.

Please do not hesitate to contact us if you have other questions or concerns: 1-88*-***-****. Thank you for your understanding, and Happy Fishing! Regards, POF Billing Replies to this email will be automatically deleted.

If you do not wish to be notified by email, please unsubscribe here: http://www.pof.com/mailsettings.aspx Plentyoffish Media Inc. #142-757 West Hastings St., PMB 670, Vancouver, BC V6C1A1

Guest

I did get satisfaction. phillip sent an e-mail stating Plenty of FIsh would refund the charge within one to ten days.

If I do not see the refund to PayPal, then PayPal will go after them.

So will I. I GET SATISFACTION

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Anonymous
map-marker Papillion, Nebraska

Views

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I have had a prifile fir awhile but never get no views
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Anonymous
map-marker Sanford, North Carolina

Pissed off

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THERES NO WAY TO CONTACT OR SPEAK WITH ANYONE...I HATE THIS APP STAY AWAY NOT WORTH THE PROBLEMS YOU WILL AND I SAID WILL HAVE
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User's recommendation: *** NO

Stephen B Aeu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Would highly recommend

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Please could you help me get back into my account I only registered two days ago and paid for the online service no matter what i try, it won't let me sign in or retrieve my password through my email in junk inbox or normal email box It keeps coming up with the same thing My username is jazzmangrooves and the email registered it claret.66@***.com my phone registered to it 0044 07****63193 my name is Stephen Bradshaw
View full review
Loss:
$104
Pros:
  • Being able to find people to meet
Cons:
  • Lack of security and the total lack of options
Reason of review:
Access/ activation issues

Preferred solution: Full refund

Lonnie W Tzn

Dont do it!

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Started from day one with girls from Ghana and who knows where wanting money. Then two days into it, account was hacked and money taken out of my account three times for gifts for someone. They did return my money but took 2 weeks. This is a BS company with no real value!
View full review
Loss:
$39
Cons:
  • No customer service help line
  • Stole money out of my account
  • Someone using my email

Preferred solution: Let the company propose a solution

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