Joseph F Fvw

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Verified Reviewer

No comments

I have not been able to login into my account for the last four days can someone please help me,please
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Preferred solution: I cannot login

Deborah S Yic

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Verified Reviewer

None none. Not 1 at all

Your company has been taking money out of my account i never used this company before i need my money dated from November untill febuary
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Loss:
$140

Preferred solution: Full refund

Gail B Bqj

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Verified Reviewer
| map-marker Bristol, England

Beware

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My account has been hacked ! I can no longer get access to my account. When I add my mobile number I get no text message from you so how can I get access
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Reason of review:
Access/ activation issues

Preferred solution: Let the company propose a solution

1 comment
Peter P Uaf

Email your issue to crs.help@***.com

Lashay J

Login issues

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Please stop asking for my phone number every time I log in. Its becoming annoying. My username is: msshay_beingme
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Preferred solution: Stop asking for my phone number every time I log in

1 comment
Guest

I was on POF for without that happening and no problem. Then, the same thing happen to me which I consider as an invasion of my privacy.

There were only 2 things that I was able to do. 1.) I reported my complaint here.

2.) I had to delete my POF account...... I will NEVER recommend POF to anyone now.

Marilyn S Cor

Scammer

POF - Scammer
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POF - Scammer - Image 3
Maxwell Sims should be removed from your site. From .summerville, Ohio? He does not post a photo. he has an accent. All his family was killed in car accident? Etc, etc.please remove him so other women are not hurt. Thank you Marilyn Schmidt 915 W Merle Hibbs Blvd. #310. mjschmidt115@***.com Marshalltown, Iowa 50158
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Loss:
$200
Reason of review:
Scammer Maxwell Sims needs to be removed from site

Preferred solution: Let the company propose a solution

Audrey W Sht

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No comment

I am a member of Pof and have been for over a month. It has come to my attention that some women are sending inappropriate pictures to males on this site. Is this allowed on this site as I would have thought by doing this would be breaching your terms and conditions. I look forward to hearing from you. My email address is:audrey1971@***.com Regards Audrey
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Preferred solution: To stop this happening

1 comment
Guest

IF you get one of those messages, you can report it. Not sure how now. I left the site.

John H Rvp

Over paid

I was trying to upgrade my account to premium and every time I paid it didnt allow me. I tried 5 time it wouldnt let me become premium but, it took the money from the account. I finally got it to work but I would like a refund on the other transactions that went through for $60.05, $49.32 and $42.89.
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Loss:
$152

Preferred solution: Full refund

John M Zpu

Not use this site rip off

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RIP off dont use pof I want my money back I just paid 60 dollars and now there yelling me to upgrade
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Loss:
$60
Pros:
  • Cons is fraud
Cons:
  • Being mislead to believe i was being charged 6

Preferred solution: Full refund

Anonymous

To the best of my knowledge, POF is based out of Dallas Texas and is under the Management and ownership of Match.com now. MAtch is headquartered out of California. DUe to that, POF is required to meet

US Federal guidelines and mandates. THey have a pattern of perpetrating fraud, but most importantly, they are in direct violation of the Civil Rights Act of 1964. They are discriminating immensely. I suggest members that have been violated file a Federal Lawsuit of Violation of the Civil Rights Act of 1964
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User's recommendation: FIle a multi billion dollar discrimination lawsuit

Alejandro L Npl

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Verified Reviewer

Avoid this company at all costs

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My account of POF has been hacked and I am not able to access it again. How does one contact POF. IT seems the only way to contact them is via the account, which I am not able access...
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Loss:
$40
Cons:
  • Need more communication and better customer service system
  • Not accessible costumer service
  • Needs a warning system
Reason of review:
Poor customer service

Preferred solution: Full refund

1 comment
Guest

I was ALWAYS TOLD POF was a FREE SITE... IF FREE WHY AM I READING/SEE SO MANY PAYING MONEY FOR POF??

So HAPPY :) I TOLD my SON age 26 about POF thinking it was FREE TO USE... SURE Glad I RESEARCH 'ALL' REVIEWS before USING... Thankful I am AWARE of things and I ALWAYS CHECK 'REVIEWS' before Joining or BUYING... HOPE EVERYONE stays SAFE!

REMINDER: "CHECK ALL REVIEWS' before buying or joining.. I WILL ADMIT! I HAVE NEVER BEEN SCREWED OVER...

"USE WISDOM"!!!!! Sam

Carmel s

I want my account deleted but the website has locked me out

POF - I want my account deleted but the website has locked me out
I want my account deleted. My ID is carmelsunshine1997 and my email is foxy888brown@***.com. I will send a fax tomorrow. It locked me out as soon as I made the profile on POF....don't want the account. I have had people *** me before and use my name and pics. delete account. This my pic on the account
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Reason of review:
tech
Resolved
Judy C Ktq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Consider carefully before using this sight!

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Updated by user Dec 19, 2019

They had to delete my account and I made a new one. So all is well in PoF land!

Original review Nov 19, 2019
My account was recently hacked. I have sent several emails to PoF and have yet to receive a response from them. I have been on this site for a few years and I am not a paying member. I recently thought I had found a phone number for PoF, it had their logo and all. So I called it. I guess I was speaking with the hacker himself because he wanted me to install 2 apps on my phone. 1 gave him remote access to my phone and the other was called ca$h app so he could get my bank and social security info. The phone numbers to watch out for is 180********, that is the one on the website. The call dropped and he called me back from this number, +143********. I hope PoF sees this. The hacker already told me it is for a girl on girl sex site . I guess I will find out just how much PoF cares about its non paying members.
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Pros:
  • Free options
Cons:
  • Unable to provide secure accounts from being hacked
  • No pof customer service phone number
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Anonymous
map-marker Minneapolis, Minnesota

I paid an upgrade can’t send messages back.

I cant reply in my inbox fix it now please or refund my card.
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Loss:
$1999

Preferred solution: Full refund

Anonymous
map-marker Hampton, Virginia

Watch your back

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they will delete your account without any reason, yet the scammers are everywhere on there. You report them, they do nothing, but delete your account.
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1 comment
Peter P Uaf

Email your issue to crs.help@***.com

Patrick G Wsk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never

Canceled my service 3 times and they are still charging me.
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Loss:
$60
Pros:
  • How they used to be
Cons:
  • Nobody answers complaints

Preferred solution: Full refund

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