Anonymous
map-marker Hampton, Virginia

Watch your back

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they will delete your account without any reason, yet the scammers are everywhere on there. You report them, they do nothing, but delete your account.
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1 comment
Peter P Uaf

Email your issue to crs.help@***.com

Patrick G Wsk

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Verified Reviewer

Never

Canceled my service 3 times and they are still charging me.
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Loss:
$60
Pros:
  • How they used to be
Cons:
  • Nobody answers complaints

Preferred solution: Full refund

Anonymous
map-marker Mobile, Alabama

How register new number to account

Registering my new number to my POF account
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Mitchell G Oeq

Ask questions and advocate

POF - Ask questions and advocate
I like Plenty of Fish however every time I get. a request. to someone wanting to meet me there's no way to see their profile anymore. used to be able to. but no longer. how do I go about doing that thank you. Mitch gold. For Instance Kitten_1957 wants to meet you (Me) and it has a place to view their profile , but when you click it nothing appears. I do remember before I was able to cut and paste the person that was interested in meeting me and then. being able to Simply. Pace their name and you were able to see their profile and if I chose wrote them a letter or note.
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Reason of review:
Poor customer service
Dorothy G Cly

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Verified Reviewer

I havw tried for hours to change my e-mail address because it was hacked into and I thas taken me all day to get it fixed.

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My e-mail was hacked into and my e-mails were transferred to someone else. This has been going on for 3 days. I have to get into POF to change my mail address and password and I have send them many messages to get an answer but no answer. I wonder how many My message I missed and how many men are interested. Please help. My user name is WIDOW 433.
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Cons:
  • Canot get important information
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Robin A Hpo

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Verified Reviewer

Answer emails

They won't answer my emails to reset password
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Preferred solution: Let the company propose a solution

Debra H Bei

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Verified Reviewer
| map-marker Cairns, Queensland

Can’t recommend atm. Trying to start an account

Im trying to start up an account with POF n the username isnt taking any name Im trying to submit? Why is this? Ive run out of usernames
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Pros:
  • Meeting new people

Preferred solution: Trying to start an account

Dan T Pyk

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Verified Reviewer
| map-marker Kent, Washington

I can't get in my account ? I paid for of POF dating site. In the future this problem needs to be fix.

I could not get in the site of POF with my pass word. I change my pass word that did not work. My email dt.hm2085@***.com. User name Daniel7232. Please respond? I'm not happy about this.
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Loss:
$23
Pros:
  • No pros
Cons:
  • No management to immediately address urgent issues
  • Any of what the company had to offer
  • Fake profiles

Preferred solution: Full refund

Ervin M Rmv

Logging on

Unable to log on what else do I need to write
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Preferred solution: Log on

William W Hvg

HELP I HAVE BEEN HACKED

My account has been hacked. My username is William Washburn a person has changed it to larrymander27.my pass word was not changed. I only have one email it is wwashburn1@***.rr.com.
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Loss:
$1
Pros:
  • Possibility of meeting someone

Preferred solution: HACKED ACCOUNT

Mary Rrh

My account was hacked.

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POF - My account was hacked.
Updated by user Nov 12, 2019

Nothing more to add I’m not interested in joint POF in the future.

Updated by user Nov 12, 2019

I will not join POF website.

Updated by user Nov 12, 2019

Still have not heard from POF

Updated by user Nov 12, 2019

I don’t see myself using this website in the future.

Updated by user Nov 12, 2019

POF never contacted me regarding my account being hacked, I can no longer get in to my account.

Original review Oct 12, 2019
I had an account for quite a while and never experienced any problems until last week. Some woman hacked my profile and removed my pictures replaced them with hers wearing a skimpy outfit and I received 98 plus messages. I answered most of them telling them it was fake someone had hacked my profile. Then I notified POF on the website they said they would respond in 3 business days, well I didn’t hear anything at all and I can’t get back on with my login. I would appreciate hearing something soon. Mary Mansfield
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Loss:
$1
Pros:
  • It was really annoying for me
Cons:
  • Need more communication and better customer service system
Reason of review:
Poor customer service

Preferred solution: No loss

Anonymous

I logged out of my account and I try to log back into my old account I did not delete it I could not read me and remember my username or my password and I'm an upgrade member my name is Thomas Wright

I have two accounts I had to log in to this account because when I logged out of my other account I did not delete it but I forgot my username and my and my was an upgrade member on my last account to I want to be able to account but I can't remember my username on my password can you be any help because this is my second POF and then up I had to upgrade myself here and I thought that would be able to contact the people that I was in contact with before so can you please help me
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Aaliyah Vgn

Can’t log in

POF - Can’t log in
It’s not allowing me to log in! And when I type in my phone number it says it’s wrong My email is mrsastanford@***.com
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Reason of review:
Access/ activation issues

Preferred solution: Let the company propose a solution

Anonymous

Charging my debit card on its own without me doing it

This site keep charging my debit card without my permission just did it again 3-17-2020 I don't want any of it my card was charged for take my card off your system!! My number 281919**** L.J
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Loss:
$20

Preferred solution: Full refund

User's recommendation: Watch your debit card

Phyllis S Jzi

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Verified Reviewer
| map-marker Carrot River, Saskatchewan

Check phone numbers

I cant verify my account with my phone number It says invalid number and its not !
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Preferred solution: Verify my account

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