Skip to content
  • Login
Formerly known as PlentyofFish
POF

POF
Reviews and Complaints

www.pof.com
What is your customer experience with POF?
Show reviews that mention
account money site service card customer customer service profile number phone
Filter review
Sort by
Anonymous
map-marker Vancouver, British Columbia

I keep cancelling my subscription to POF and it keeps taking $67 out so I’d like that returned times two

I cancelled my subscription to POF a while ago and every three months they keep taking $67 out of my account

View full review
Anonymous
map-marker Doylestown, Pennsylvania

Do i have 2day money back guarantee?

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

POF has agreed to refund monies on 1/23/24 for rendered services that went bad on their site. I'll look forward to seeing the reimbursement to my bank in a few days.

Thx for your service

R.Hicks

View full review

User's recommendation: I am not sure pertaining to false posted images from scammers

Deb S Zar

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No review at this time…. Need the answer to the question so I can sign up for membership to POF!

Message:Account already exists always appear/on this forum also. It never allow me to log in or anything I've deleted my account but obviously you didn't delete my account if it already exist. Then when entered my number it states problem try later

View full review

Preferred solution: Allow to register or Log in to the account

Jose L Unr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Billing

Y can't I use a different card on the app

It keeps saying pof denied it can yall tell me about purchasing more credits

View full review
RB B Vdi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cant get signed up

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I have been trying for 4 years to be able to log in to POF as well as its affiliated dating sites. I'm blocked because of there terms and conditions, I have read over there Terms and Conditions and don't see where I committed a violation.

I have asked them numerous time what I did and get no answer.

If I did something wrong I would own up to it I have the feeling an ex sabotage me. But cant get no answers I feel its very unfair.

View full review
Pros:
  • Site used to be a reliable fun site to meet real people
Cons:
  • Unable to dispute claims

Preferred solution: just to be able to use the service

User's recommendation: Someone come up with a good dating site with real people no bots or scams

MELANIE R Fsj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I am having login issues, but I have tried contacting someone directly and have not been able to reach anyone about not being able to log into my account. Thank you.

..zzzzzfffffzzzzz I have a concern I would like to speak to a customer service representative. I do not understand why I am unable to access my account.

Ive been trying to reach someone via email. No one has contacted me.

I would like to speak to a customer service representative as soon as possible please callback number to reach me is 770-856-**** again my concern is with regards to not being able to log into my account. Thank you.

View full review

Preferred solution: Access to my account on POF

Maurice J Oyf

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

I've never had an issue with POF I was trying to get back on to start dating again

Contains 1 confidential file for company representatives

This thing is being really retarded and became so difficult but just out here trying to date again and I will go on video chat if you need to be which is all go with me

View full review
Naidelyn Oor

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Eastbourne, East Sussex

Payment issue

I registered with pof for a month.

That was it .stop withdrawing money from my account.iIjust want cancel he whole things.

View full review
Melissa M Hrq

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To unsubscribe and get a refund

Contains 1 confidential file for company representatives
Updated by user Dec 31, 2023

I want unsubscribe this no longer have it

Updated by user Dec 23, 2023

Company fixed the issue and I have been provided with apology.

Original review Nov 23, 2023

They keep taking money out my bank account when I want to unsubscribe and please call me back at 226724****

View full review
Loss:
$23

Preferred solution: Full refund

Lise Z

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Account problem

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

So many scammers on the platform of POFbeware, both male and female scammers wanting money. I turn them all in to no avail.

Sure hoping that POF can come up with a way to solve this unfortunate situation.

If the scammer refers to you as dear beware!!! Referring to you as dear ideally equals their need for money:(:(:(

View full review

Preferred solution: Apology

User's recommendation: Beware of Scammers

Javier F Lqd

Unauthorized charges on my card

I dont have account with POF and my card was charged 19.99 twice with in days. These changes were made on the 29th and 24th of January.

Again I would like to make sure this doesnt happen again. My number is +195******** please contact me.

View full review
Loss:
$40
Pros:
  • Might mind a match
Cons:
  • Lot fake profiles

Preferred solution: Full refund

Ruben R Gka

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tucson, Arizona

Cancel and refund

Nothing has been done I'm thinking I'd it possible to start a new subscription with the credit from my last account and if so how

View full review
Edel Wke

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Waupaca, Wisconsin

Billing help

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 1 confidential file for company representatives

I need to resolve an account that was made with my credit card. I want my refund.

My ex created this account and used my credit card.

I thought it was already resolved but here I am looking at my bill again!!

Can I please talk to a human about this. Please.

920-427-****

View full review

User's recommendation: Zero if this doesn’t get solved

Anonymous
map-marker Springdale, Arkansas

Because I met somebody on there and went to another site she asked me to and all she want to do is scan me for my money that was my mistake

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

You took out 19.95 today I only wanted it for one week I did not approve it'd be taken out today I would appreciate it if you put the 1995 back into my account if you have any questions feel free to text me maybe maybe Maybelline

View full review
Jim H Doy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My Account got deleted by me by mistake

Accidentally deleted app. Now cant log on it says wrong id and password even with facial recognition. Need help logging back on

View full review