Nick D Fwc

It's a nice website.

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I cannot use my account because I don't have a smartphone. POF fixed the problem a month ago, but now it wants me to enter a six digit text security code, the same as last time. I hope they will fix it a second time. Nick
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Pros:
  • Fun
Reason of review:
Can't use account.

Preferred solution: Make my account active again.

Terry B Bvw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not good

I paid for upgrade and Im not getting my messages. My email is terrybattle416@***.com. I keep seeing messages in my spam folder but want allow me to read it whats going on
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Loss:
$2000
Cons:
  • Pof not working
Reason of review:
Damaged or defective

Preferred solution: Full refund

Jacoby A

Cancel my account

Can you please cancel my account this is Jacoby Armstrong I have my account on a different phone 641750**** My new 641
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Loss:
$100
Reason of review:
Order processing issue

Preferred solution: Full refund

Sharin L

Useless

Help! Someone must have hacked my account. Getting awful msgs. A msg is being sent that I did not generate
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Cons:
  • Disgusting customer service
  • Getting hacked
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Chris Bpb

Excellent

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Hi I deleted my profile then I wanted to read join I put my user name and password it excepted it then went on to register page I put my mobile number in but it says it’s not reconciled it done all correct as it should be done no zero before number can you help
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Reason of review:
Can’t log in

Preferred solution: Need help logging in with mobile number

Damien J Syg

Good sight

Please cancel all supscription thanks. Damien.l.johnson@***.co.uk please confirm when done.
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Reason of review:
Good customer service
tracy m Ngt
map-marker Dover, Ohio

Be careful

yes please HELP. Someone has hacked my account. The pictures are profile information is not me
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Kevin S Rpx

Can you help?

If you do not own a cell phone or are unable to receive text messages you are still welcome to use our site. Please contact Plenty of Fish Customer Service, you may be asked to verify your account another way. Kevin Skipper
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Theresa G Vmq
map-marker Jacksonville, North Carolina

Account

I would like to change my purchase I accidentally did the year and wanted the only 3 month. How do I change it
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Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Let the company propose a solution

lea A Tze

Yes i would

Hi I have an active account with pof but I can no longer access it, I no longer have the phone that the account is tethered to.
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Reason of review:
Bad quality
Anonymous

Not worth even a free account

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My first account I thought I'd forgotten my password, requested a new one but Nothing came to my email. My friend advised me that I was sending links and photos that weren't of me and sending my phone number...which was apparently long distance. So I assume pof deleted the account. Attempt two. Created a quick one with a photo or two, basic info and that was fine for maybe a few weeks. Same thing. Attempt number three. Again, basic info... not even a week later..account was gone again. I'm glad I never paid and I will not be creating a fourth account.POF doesn't even reply to issues.
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Cons:
  • Fake profiles
  • Hacked 3 times
  • Pof does not respond to technical issues at all
Reason of review:
Poor customer service

Preferred solution: Deal with the scammers and do proper screening. And actually care about the people using the site.

Anonymous
map-marker Salt Lake City, Utah

Don't ever get pof

I got pod and in less than a weeky account was hacked. I was unable to contact ANYBODY by phone email or anything to help me whatsoever. What joke this site is.....
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tanya s Sdy

Yes i would recommend to others

cant get into my account dont have a cell number to verify to get into my account
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Reason of review:
Access/ activation issues
Angela B Owr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Southampton, England

Customer service very poor

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My POF has been hacked and nobody contacts me back. My email and login details don't work. I have been with POF for a few years. You have to support your clients because this is a data protection breach
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Reason of review:
Hacked account has to be dealt with its against data protection not to support a customer

Preferred solution: Contact me please

Don L Vom
map-marker Fort Worth, Texas

Get off

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i have sent 8 emails no answer yet
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Reason of review:
Poor customer service

Preferred solution: I tryed deat my profile

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