Sharon B Nlj

It is a good site but just be careful.

Since POF updated their site I am no longer able to sign into my account. I have tried to reset my password but never get the email sent to me from POF with the link for resetting the password. I have just emailed POF to see if they will respond. If I don't hear something soon I will just have to make a new account. I am very frustrated about this!
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Pros:
  • Free site
  • Ease of access
  • Free
Cons:
  • Wrongful deletion
Reason of review:
Access/ activation issues

Preferred solution: Let the company propose a solution

Anonymous
map-marker Flushing, New York

My pof login name is nypilot60

Hello still having difficulty resetting my password and logging into POF I have several different email accounts I've tried all of them to login with my forgot password but I'm still having issues. I sent an email before showing a screenshot of a purchase for tokens back in November this is proof of who I am. What else can I do to verify my credentials to recover my POF account. Once again here is another screenshot of my purchase have tokens done through my PayPal account. Thank you looking forward to help from you.
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Dennis N Xgr

Great site. Write your password down someplace secure.

I have forgotten my password and am unable to recover it on your site as I deactivated both my email and telephone numbers associated with my account as a result of being hacked. I don't mind opening a new account, but I need to ensure that my credit card will not be charged for the old one which I cannot access. I can be reached at dmoss1949@***.com or at 404-405-****.
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Pros:
  • Good site
Reason of review:
Access/ activation issues

Preferred solution: Let the company propose a solution

Paula W Spx
map-marker Colorado Springs, Colorado

A lot of scammers on this site

I can't get into my account anymore? What is going on? I tried 6xs with my username and password. I know they are correct. I've even tried to change my password with my email and no response from you.
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Reason of review:
Access/ activation issues

Preferred solution: Let the company propose a solution

Deborah Wni

Scammers

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Now, I am experiencing a bunch of illegitimate profiles, scammers, claiming to be men, just wanting money. This website doesn’t screen any of their clients and in my experience the guys who seem to be a good catch, are professional scammers.
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Pros:
  • Meet plenty of people
Cons:
  • Profiles are not legit
Reason of review:
Profiles aren’t verified as legit people

Preferred solution: Verify clients before letting them post their profile

Anonymous

As you look at every detail of your potential mate, look into all the details about the individual you are using to connect you to that potential mate.

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They are blocking my use of my paid membership, as I'm not giving them my emergency only use cellular phone number. I can't even edit my profile until I give them my cellular phone number. My membership is crippled because of this. Is this the way they treat members? I'm now believing every negative review of POF
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Cons:
  • Customer care
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Weary G

Plenty of Fish Engages in Age Discrimination

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Updated by user Oct 15, 2019

POF also needs to restore the POF Forum to their website. Taking it down was an awful decision.

Original review Oct 05, 2019
Anyone who is sick of the +-14 year age messaging restrictions on Plenty of Fish should tell everyone they know to boycott all of their events and paid memberships until this problem is corrected. They can also send the following form letter to the company CEO:
Mr.

Markus Frind - CEO
Plentyoffish Media Inc.
#142-757 West Hastings St.,
PMB 670,
Vancouver, BC
V6C 1A1
Dear Sir:
Please go back to your pre-2013 messaging policy of letting everyone message everyone else. I don't like the fact that you block messages sent to those more than 14 years younger. Age is just a number. We're all adults here and should be able to make our own decisions about whom to send messages to.

If someone doesn't want people beyond a certain age range sending them messages it should be THEIR responsibility to set those restrictions. It comes back to someone at the top treating members like they are adolescents who can't make responsible decisions for themselves.
Sincerely,
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Cons:
  • No phone number to call with issues
  • Age messaging restrictions
Reason of review:
Access/ activation issues

Preferred solution: Company to remove all age messaging restrictions from their website

Neema P

I am having problems logging in

I want to keep my password as Kimaada35 and I can't log in and can you also give me my login to verify because I am not been able to log in.
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John Bkr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unable to create a profile

I requested my profile to be deleted. This has been done. I feared my email address was being used by others to make multiple accounts. Those I hope no longer exist. But now I want to re join but I haven’t been able to. Says I’m not using an adequate username. The usernames I’ve attempted to re do a profile with have been wishing criteria required.
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Dave Cpy
map-marker Glasgow, Scotland

Very unhappy....

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I can't login to my account any more...my email is....dpd55@***.co.uk....and I'm visiting my date in Glasgow next week.....and the only way I have of contacting her is on this site
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Reason of review:
Access/ activation issues

Preferred solution: back on line

Patrick j Cra

Please2meetyou

I'm on plenty oF fish my membership expires on the 23rd November . .do not renew my membership my username is please2meetyou.
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Pros:
  • Hihi
Cons:
  • Hihi
Reason of review:
Work Experience or Job Application
don r Ksa
map-marker Plano, Texas

Can't sign on

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Updated by user Oct 22, 2019

nope. no one had contacted me to fix or check anything

Original review Oct 21, 2019
i have been trying to get into my account for month. i have forgot my password even tried to reset it and failed. how do i get back on the site.. don
View full review
Loss:
$100000
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Theodore w Dmr

None don't do it rip off

I tryed to activate pof video call and got charged 39 99. Two times i want my money back now get me some help now
View full review
Loss:
$7998
Pros:
  • Plenty of fish customer service
Reason of review:
Poor customer service

Preferred solution: Full refund

Kody Gmk

Account deleted twice

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Had 2 accounts deleted in a row, nothing vulgar or inappropriate on my account. Messaged a few girls just saying “hey”. Why was my account deleted?
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Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Jennifer D Ugk

Be careful!

Ive been on and off this site for nearly a year. Each time, my account password is changed without my knowledge or consent, pictures are randomly deleted and my account suddenly stops working. I am trying to figure out what why this continues to happen. Online bullying, abuse and harassment is never ok!
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Reason of review:
Online dating profile has been compromised/ my photos have been deleted and are being used without my consent
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