Paul A Ela

Very dissapointed

I want out of this site but I want my money refunded because I'm very disappointing in the whole format. I put in for women between 35 and 50 and get nothing but 60 to 70. Now I can't even use the site because of this 'account verification' wants to put POF on my phone and I don't want it on my phone so now I can't use it at all. Can I get a phone number to call customer service
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Loss:
$70
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Anonymous
map-marker Toronto, Ontario

*** this system

I do not have a cell phone but I've got e-mail jwjackson101@***.ca tried changing pass word six times now and getting know where left 5 messages for you people
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peter h Oyv

No no no

My POF profile gets hacked someone changes my picture for someone else. Then I get a tonne of email from desperate guys. I'm a straight guy so I don't want this. POF security is week if people can *** it. I sent a email to pof to explain what happened but no reply
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Reason of review:
hacked profile no security to prtect customer
Dustin S Pty

My account has been hacked. I cannot log in and there for cannot get ahold of the so called customer service.

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I cannot log into my account. When prompted to change password the info does not go to my email.
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Loss:
$51
Reason of review:
Poor customer service

Preferred solution: Full refund

Anonymous
map-marker West Warwick, Rhode Island

No clue

Invalid phone number still not working and Im not paying anybody
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Anonymous

I’m not that desperate

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This site is atrocious. Deleted two profiles after I spent a while typing all the *** I didn’t do their profile test cause I think it’s intrusive. I’m a private person but also am not against finding nice people on line but enough with the bad customer service. I’m going back to the good old days when socializing was face to face without the middle man who dictates whether you’re suitable or not. *** POF and the bottom dweller you rode in on.
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Habib S Zts
map-marker Lake Oswego, Oregon

This is a scam site!

I subscribed for three months, but have been charged for a year. I am respectfully requedting you ti refund for nine months, or unsubscibe me and refund the full charges. Thank you for your immediate attention. Best Habib Sadid
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Loss:
$80
Reason of review:
Scam

Preferred solution: Full refund

1 comment
Samantha D Udh

They have done the same to me... please inform me on how you found answers?! They are nothing but filthy spams who scam from people who don't even have it.....

Kimberly M Brp

Be safe on who u meet

It wont let me create profile it says we are having trpuble finishing creating your profile
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Reason of review:
Access/ activation issues

Preferred solution: Let the company propose a solution

Franklin D Xoz
map-marker Louisville, Kentucky

Account was hacked

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My account fjdky87 was hacked they restet my password and changed my email so i cant reset and recover my account. I need actual customer service not a link based merri go round
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Loss:
$36
Reason of review:
Poor customer service

Preferred solution: Full refund

Anonymous
map-marker Phoenix, Arizona

Refund

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I signed up for 6 month membership plan at $8 and cent everymonth for 6 months but pof toke $51.00 off my card at once
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Reason of review:
Problems with payment
Anonymous
map-marker Modesto, California

Make sure your password is correct

I made a new account last night and I tried to login today and I know my password however it did not work so I tried resetting it by sending an email to reset the password but I am not receiving the email and my password is still not working
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Fred G Fmr

You have denied me from logging in because I don't have a cellphone.

Samliberty does not have a cell phone. Am I to assume that POF is unavailable to those who use a PC rather than a cell phone?
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Pros:
  • Communication
Reason of review:
You have blocked me from logging in.

Preferred solution: Send me the activation code you insist upon sending to my email. I DO NOT HAVE A CELL PHONE!

Patrick Iod

Just want someone to help me

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Trying to get anyone to help me i have some chicks profile and I can't access mine. Any body from pof there or are you to busy counting money. What a *** joke can't even delete the *** profile. What a *** joke.
View full review
Loss:
$85
Reason of review:
Access/ activation issues

Preferred solution: Full refund

Anonymous
map-marker Olympia, Washington

Holding my pictures ransom for me phone number

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Suddenly, POF has denied me access to my own account unless I will give them my private phone number. They have plenty of my personal information including my photos and email address. They do not own my photos or my personal content. They are holding my information ransom until I give them my private phone number. I am unable to edit my information and my account is suddenly inactive. Yet, they will show my pictures to other members and count mine as an active account. In the meantime, the truth is they have rendered my account to members. Bait and switch!
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Anonymous
map-marker Compton, California

Please help me to contact this gentelman

i need to contact this gentelman G3's68 please help me he block me but he keep sending message to me but he doesent remember probably that he block me he want to talk to n ido want to talk to him too we were dating b4 we meet on plenty of fish please he can call me here 909528****
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