POF
Reviews and Complaints
www.pof.com
Paul A Ela
Very dissapointed
I want out of this site but I want my money refunded because I'm very disappointing in the whole format. I put in for women between 35 and 50 and get nothing but 60 to 70. Now I can't even use the site because of this 'account verification' wants to put POF on my phone and I don't want it on my phone so now I can't use it at all. Can I get a phone number to call customer service
Loss:
$70
Reason of review:
Return, Exchange or Cancellation Policy
Preferred solution: Full refund
Anonymous
Toronto, Ontario
*** this system
I do not have a cell phone but I've got e-mail jwjackson101@***.ca tried changing pass word six times now and getting know where left 5 messages for you people
peter h Oyv
No no no
My POF profile gets hacked someone changes my picture for someone else. Then I get a tonne of email from desperate guys. I'm a straight guy so I don't want this. POF security is week if people can *** it. I sent a email to pof to explain what happened but no reply
Reason of review:
hacked profile no security to prtect customer
Dustin S Pty
My account has been hacked. I cannot log in and there for cannot get ahold of the so called customer service.
I cannot log into my account. When prompted to change password the info does not go to my email.
Loss:
$51
Reason of review:
Poor customer service
Preferred solution: Full refund
Anonymous
West Warwick, Rhode Island
No clue
Invalid phone number still not working and Im not paying anybody
Anonymous
I’m not that desperate
This site is atrocious. Deleted two profiles after I spent a while typing all the *** I didn’t do their profile test cause I think it’s intrusive. I’m a private person but also am not against finding nice people on line but enough with the bad customer service. I’m going back to the good old days when socializing was face to face without the middle man who dictates whether you’re suitable or not. *** POF and the bottom dweller you rode in on.
Habib S Zts
Lake Oswego, Oregon
This is a scam site!
I subscribed for three months, but have been charged for a year. I am respectfully requedting you ti refund for nine months, or unsubscibe me and refund the full charges. Thank you for your immediate attention. Best Habib Sadid
Loss:
$80
Reason of review:
Scam
Preferred solution: Full refund
1 comment
Kimberly M Brp
Be safe on who u meet
It wont let me create profile it says we are having trpuble finishing creating your profile
Reason of review:
Access/ activation issues
Preferred solution: Let the company propose a solution
Franklin D Xoz
Louisville, Kentucky
Account was hacked
My account fjdky87 was hacked they restet my password and changed my email so i cant reset and recover my account. I need actual customer service not a link based merri go round
Loss:
$36
Reason of review:
Poor customer service
Preferred solution: Full refund
Anonymous
Phoenix, Arizona
Refund
I signed up for 6 month membership plan at $8 and cent everymonth for 6 months but pof toke $51.00 off my card at once
Reason of review:
Problems with payment
Anonymous
Modesto, California
Make sure your password is correct
I made a new account last night and I tried to login today and I know my password however it did not work so I tried resetting it by sending an email to reset the password but I am not receiving the email and my password is still not working
Fred G Fmr
You have denied me from logging in because I don't have a cellphone.
Samliberty does not have a cell phone. Am I to assume that POF is unavailable to those who use a PC rather than a cell phone?
Pros:
- Communication
Reason of review:
You have blocked me from logging in.
Preferred solution: Send me the activation code you insist upon sending to my email. I DO NOT HAVE A CELL PHONE!
Patrick Iod
Just want someone to help me
Trying to get anyone to help me i have some chicks profile and I can't access mine. Any body from pof there or are you to busy counting money. What a *** joke can't even delete the *** profile. What a *** joke.
Loss:
$85
Reason of review:
Access/ activation issues
Preferred solution: Full refund
Anonymous
Olympia, Washington
Holding my pictures ransom for me phone number
Suddenly, POF has denied me access to my own account unless I will give them my private phone number. They have plenty of my personal information including my photos and email address. They do not own my photos or my personal content. They are holding my information ransom until I give them my private phone number. I am unable to edit my information and my account is suddenly inactive. Yet, they will show my pictures to other members and count mine as an active account. In the meantime, the truth is they have rendered my account to members. Bait and switch!
Anonymous
Compton, California
Please help me to contact this gentelman
i need to contact this gentelman G3's68 please help me he block me but he keep sending message to me but he doesent remember probably that he block me he want to talk to n ido want to talk to him too we were dating b4 we meet on plenty of fish please he can call me here 909528****
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They have done the same to me... please inform me on how you found answers?! They are nothing but filthy spams who scam from people who don't even have it.....