POF
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI tried to upgrade I don't think it's working
Preferred solution: Clear notification
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharged after caneling
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund and cancel subscription
- All cons
- Will delete you
Preferred solution: Full refund
User's recommendation: Censor yourself
Can’t login
I haven’t
- Nice people to meet
- Hard to login
Preferred solution: Login to my acct
User's recommendation: Stop making it hard to login
Wrong subscription
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy account
- Cancellation refund issues
- Bad customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancellation of subscription
- Do not stand behind the the people
Preferred solution: Full refund
User's recommendation: Don’t get on this website at all because
He had the worst *** customer service ever dealt with
P I have a paid account on POF only thing is I broke my phone and lost my email and all the stuff to get into that phone and email so I had to get rid of it my account isn't that email same name debit card is still the same but I can't access my account I try to get help and I get nothing I get to let it in circles of typing and typing and typing and nothing and nothing nothing and yet they're billing me for this service that I'm not getting you can't even call him to change it like you I call I said I want them to switch it to link me to the new thing I haven't had nothing happen it's the same *** so worst customer service worst company I mean if you're going to ignore your customers then just you know what why don't we just get a class action against them because you know I've been on the phone with them trying to get on the phone with him you can't internet they don't ever come back to you it's just like a computers running this program and no one ever text it stupid all you ever talk to is a bot I'm done with this company I want my money refunded I'm very unhappy I'm never going to go back there again don't pay for membership cuz you can't cancel it
User's recommendation: Make sure you can not make sure you can cancel your subscription because I can't right now and I can't even I can't even get my thing switched over to keep it much more canceled
Card keeps decliningcalled issuer and no issues on their end.
- All are fake
Preferred solution: Price reduction
Remove my debit card from old account
Pof canceled my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI never created this account
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSubscription issues !!! I subscribed with the basics subscription and it still won’t let me send any messages. With paying more money
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | This person supports our platform.
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Profile deleted ?
- Good customer
Preferred solution: Please restore my profile and comp me 1-year of free membership by refunding or extending my membership.
User's recommendation: Read Terms & Conditions thoroughly and document everything.
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