POF
Reviews and Complaints
1.8M
CLAIMED LOSSES
3.8K
TOTAL REVIEWS
49.7K
PAGE VIEWS
18
ISSUES RESOLVED
POF Reviews
Catalina Zamora
Just like so many people..my account was deleted and their response was for an undisclosed reason. I am not rude...I joke but nothing offensive. Extremely unprofessional. My theory...a disgruntled rejectee is able to report anything and have you deleted and POF doesn't have the scruples to question both parties. ..so guilty without having to be proved guilty. Hence they lost a great account with a swordfish like me and kept bottom of the sea quill. It is no wonder the ones left are of bad quality. .. I think I need to leave the cesspool and find a nice ocean to fish at.
1 comment
ID
Location
Bellflower, California
Product
Pof Account
Loss
$1
New Reviewer
Taken money
basically ive been on pof for over a year never had any problems few idiots but nothing bad.i upgraded one day they took my money and on the same day deleted my account without explanation... ive never been rude or done anything wrong yet they deleted my account.ive now heard a few people have said the same but there taking the money. i tried to set up a new account it worked for 10 mins then deleted.ive sent them 7 emails to state i want my money back but they have not replied to one, please tell me what i can do please.im disguted they can do this and get away with it. many thanks josie venner
2 comments
ID
Location
London, England
Product
Pof Account
Loss
$2999
New Reviewer
Locked out of account. Does not recognize me.
Please POF Customer Service POST on your home website what is going on with your membership services. Locked out of account. Does not recognize me. Many others are saying the same thing. I am not going to create a new profile. Too much work. Please get your site to work again. POF needs a Customer Service CHAT and Phone Number. Moving my business elsewhere if not resolved in 24 hours. Was the site hacked? Anyone knowing anything...would you kindly post at this site under POF Very Poor Customer Service? What are POF members to do? Has anyone created a new profile? Did it work on POF or are you finding the same problems? What other free like POF dating sites do you recommend?
3 comments
ID
Location
Las Vegas, Nevada
Product
Pof Website
New Reviewer
Me
my name is adam harper mser name is adamharp88 i cant seem to log on and everytime i try putting in my yahoo adress predmanofcove@***.com it says ts not found in your database i realy like to get back on again was talking to a good women now i cant seemback on please help. or contt me by cell 254661****. if you can get e back in be appreciated.please please please pplease e please. i do need a great women n my life and i believe iw t seem to get back on and connect some more thank yor for your time
1 comment
ID
Location
Copperas Cove, Texas
New Reviewer
Horrible site! Horrible Customer Service!
I've been on Plenty of Fish for a while. At first I thought it was great. But then I started getting emails from certain females in my area. The emails were very similar so i asked, Are you real? Do you work for Plenty of Fish? No replies! After meeting 2 ladies (recently) and turning down a few others (because I had nothing in common with them). I started getting emails from Markus saying I was breaking rules by uploading nude or offensive images. Never have I uploaded nude or offensive images. Actual images of me (clear and fully clothed) kept getting flagged as nude or offensive. I emailed customer support only to get a reply from some outsourced overseas office. The reply was a "click and paste" excerpt of the rules. Just a horrible site!
ID
Location
Edmonton, Alberta
I have been trying to delete my account on pof.com for several weeks and they refuse to respond or take down my profile. After looking into it, it turns out this has been happening to many people. They have no valid phone numbers and they are ruining my current...
View full review
3 comments
PissedConsumer1772561
#1772561
Yea its pretty easy, just go to http://www.pof.com/deleteaccount.aspx You can find other how to stuff for Plenty of Fish at https://www.scrapersnbots.com/blog/dating/ which is where I found how to delete your plenty of fish account.
View more comments
ID
New Reviewer
Why do they delete accounts for no reason?
I would not recommend POF to anyone for online dating. The interface is very slow. I don't understand what kind of software engineers they have hired.. Lot of bugs.. I am myself a software guy and can tell this site sucks big time.. I can make such site or app in 2-3 days myself.. Try skout, datehookup.. they are much better. One issue me and my friend faced is that when we try to approach a girl, if she is not interested and would just block you.. If u get any 2-3 suck blocks against you your account is deleted.. I mean what the *** They got completely *** policies.. too much female oriented.. I think they should rather make it a *** (actually ***)dating site, only for women so that nobody would mind from anyone.. And atleast guys ego and respect can be saved.. I faced this problem two times when I got my account deleted.. I never misbehaved, abused anyone.. Still they deleted the account then I think the creators themselves have never ever dated.. There algorithm is itself incorrect which finds your matches exactly opposite to what you are looking for.. I mean c'mon guys are you some school students trying some hands on project and playing with people.. I wish I could give it a 0 star. People, there are much better sites out there, please don't stuck yourself into this foolish site.. Thanks, Rahul
4 comments
ID
Location
San Jose, California
Loss
$10000
Deleting accounts
They have been deleting my account over and over and I have not violated any terms etc. What is worst is that they don't have an option to complain or ask questions. They do not give explanations whatsoever about why they are doing what they are doing. Many people still have their accounts and this makes no sense. It is frustrating that you can't get to them so that they can fix this *** problem. Get a hold of them please and let them know!!!! Why do I need to add more words. Dhsks BC xhd jdhs xjfndj xjcbdjznsshdhxjd hdjdb xjd cj and. jdkd. JD. jdjskamf j JD zj. Djx djx jdkakdj xk. DJ k. dksn CNN DJ. Dan. sjjdbskMndjfjrb f. j. D n. ddjjs x VH JD JD dbsjbxb xhd is that enough?
1 comment
ID
Location
Prescott Valley, Arizona
Product
Pof Account
WTF POS....I mean POF
I keep getting these *** POF Matches....that Don't match anything about me or what I'm looking for. Get a clue POS....POF. Concern yourselves more with issues/features that We want...like being able to delete people on our recent pages that are gross/disgusting/stalkers/etc. You know, things that Really count. How about ages on pics so in the case of a poor pic (for example) we aren't looking at/accessing pics that aren't even age appropriate? Do you really need Us to tell you these things? Should you hire Us to run your site correctly? Maybeeeeeeeeeeeeeee.....I'm sure We could do better.
ID
Location
Mission, Kansas
New Reviewer
POF wheres my account
I got a call from a POF friend asking me where did I go? he said my account and everything about me was just gone like I never existed.So I said WHAT? tried to log in and nothing.Either some one hacked POF or some one hacked me..I didnt break any rules..mwhen I try to log in it says my email does not exist in data base.when I tried to resign it said same thing. I enjoyed going on and reading little love notes from diferent men..even some times the girls wrote lol. any way can some one please fix it??if not..here I am you guys..come text me here :) where there's a will theres a way.. xsirennx
2 comments
ID
Location
Boston, Massachusetts
Product
Pof Account
Loss
$1
New Reviewer
POF username deleted for no reason!!
This is the second time my account was deleted for NO REASON at all. My first user name was Eyegirl2775, then I made a new account with a different email address and username was Shellbell14612. This site has been the most successful regarding meeting and talking to people. I've never violated any of the terms or agreements, however, I find that if I 'fine tune' my profile or add things to it.....it gets deleted. I sent an email to csr@***.com the first time and of course I received no reply. Can someone tell me how to fight to get my profile back? This is ridiculous. I've met some really nice guys on here and would like to keep chatting.
ID
Location
Rochester, New York
Product
Pof Profile
New Reviewer
Rip Off
Update by user Aug 26, 2013
Well, I stopped getting the *** spam, but I still get emails from POF begging me to re-join. Has anyone found a solution?
Original review posted by user Jul 26, 2013
Like many others, it has been impossible to disconnect myself from this POS company. I have followed all instructions for deleting my profile and cancelling my subscription, etc., to no avail. I still get spam from fictitious women and notices of matches. Finally, I tried to play their game. A warning says that any sexually explicit language can result in kicking you out. So, I changed my profile and used as many sexually explicit phrases I could think of. I didn't hear from POF for three days--and then it came back.You can't block their mail because they use a different address for every POS they send you. And they do business out of Canada, so there is not much U.S. authorities can do to help. Is there a lawyer in the house (besides me)? ID
Product
Pof Profile
Can't Get Rid Of Them......
Someone apparently chose to open an account with PlentyOfFish using my email address. It would appear that this garbage beg for a date company allows you to open that account without any verification of the email address you've provided. Now I get a ton of unwanted spam emails daily from them. I tried to stop this, but you can't contact them without using the account password, which of course I don't have because it wasn't me that opened the account in the first place. Because these dumbos must be hard up for accounts, and accept them without verifying emails, now I seemingly have no way out of this nonsense. I can't even locate a phone number for the company so that I can waste more time trying to stop their offensive emails which after just a few days appear to be hitting 50 or so daily. I'd love to sue these bums just over the harassment -- seriously, who are these ***-spammers that concoct a system where there's no viable way of stopping a barrage of emails they send? This is nuts!
1 comment
ID
Product
Pof Account
Cant sign on No Longer!!!
I did not violate any terms of service with the agreementand for some reason, when i try to log back on i cannot, they say it doesnt have my email address in their system neither.I been trying to find someone i can start a relationship but it doesnt seem to be turning out to good..I dont know why they deleted my account but i really would like to get back on.. For some apparent reason, one day when i went to login, my password wouldnt work, i tried everything they told me to do, but it wouldnt even work.. My last resort was looking to see if i can call them personally, but they got no phone # to call them.
ID
Location
Yonkers, New York
Product
Pof Account
New Reviewer
Account Deleted
Much like everyone else my account was also deleted for no reason. I had the account for 6 months and sent a total of 6 emails to people. I was NEVER rude at all unless you consider a woman emailing me and the 1st question she asked was "what I do for a living"? I simply replied "oh are you one of those people that it matters what a person does for a living?" And then I said a person's value is based off their morals and beliefs and not what they did for a living. 5 hours after I sent that email my account was deleted. The only contact info I can find for the company is to email them at csr@***.com I checked their Terms of Use agreement and FAQ page and there was absolutely NOTHING I did wrong to deserve my account to be deleted. This company NEEDS to have a lawsuit filed against them for deleting accounts without giving any warnings or explanations.
ID
Product
Pof Account
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
have you had any luck to overturn it. I havent had any luck.Ive sent many emails to csr@***.com and now no response. He is violating his own Terms and Conditions