POF
Reviews and Complaints
www.pof.com
Asher Deb
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAcct access
Impissible to get into acct or change passwords or retrieve. 7
Reason of review:
Access/ activation issues
Everett W Tue
POF has gone down the toilet!
I have been hacked TWICE in the last Month... the first time, POF’s answer was to just cancel my PAID account... I created a new profile, and now THAT one has been hacked, thankfully I didn’t spend any money this time... When I created the second account, suddenly the whole service was just a big pile of phony accounts with the easy-to-detect fake screen names, I would get “favorited” like 20 times a day by these fake accounts and everything... It was like my account was erased, and I came back to a whole new service where all the women were fake. POF is now complete GARBAGE.
Reason of review:
Access/ activation issues
Asher Deb
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCUST help
Terrible trying to get help
Reason of review:
Poor customer service
Barbara W Vdi
CANCEL MY ACCOUNT
I HAVE NOT USED THIS ACCOUNT IN A NO. OF MONTHS AND I DON'T WANT TO PAY A FEE FOR NON USE . HOW DO I CANCEL THIS ACCOUNT? IMMEDIATE RESPONSE REQUESTED EMAIL BWESKOT@***.COM
Reason of review:
WANT TO CANCEL
Preferred solution: REMOVE THE CHARGE OF $51.00 FROM MY CREDIT CARD
Oluwadarasimi Xnp
Need help acess act
It was a recorded message about copyrights. O need helo resetti gvmy account eith or cancelong and renewing with plenty of fish
Anonymous
I have done nothing wrong I have been a member on this account for four years
I have done nothing wrong I my email is John Jacobs 96 at yahoo.com haven't been a member on this POF site for years and I got people telling lies about me and every time I try to open account you guys delete it and I have been a faithful customer to you for 4 years
Reason of review:
Damaged or defective
Michael Xcf
Money
On Wed., 13 Mar. 2019, 05:28 POF.com, wrote: Hello, Thank you for taking the time to email POF.com. We have located the rest of your purchases and issued a refund for you. Please note it can take up to 1-10 business days for a refund to appear on your statement, depending on the processing time of your card provider. Thank you for your understanding. Regards, Andrew POF Team POF.com ************************ zumtrack103@***.com 3/7/2019 12:27:23 PM SUBJECT: RE:POF Inquiry EMAIL: I am taking this to the federal trade commission I subscribed to plentyoffish 4 times all were subscribed 4 times $19 is $76 On 8 Mar 2019 7:19 am, "POF.com" wrote: > Hello, > > Thank you for taking the time to email POF.com. > > We have a record of two refunds of 19.99 AUD. > > Confirmation code: > > I:1:0:6:24288****:136441:100 > I:1:0:6:24671****:549414:100 > > Please ensure you contact your financial institution to ensure they have > not placed a hold on the funds. > > Regards, > > Sonya > POF Team > POF.com > > ************************ > > zumtrack103@***.com > 3/3/2019 1:59:26 PM > SUBJECT: (no subject) EMAIL: You are not refunding me the full amount that > I have spent now I will be > taking this to consumer affairs to get this refunded properly > > >
Reason of review:
Problems with payment
Anonymous
Edmonton, Alberta
Stuck
I aparently have a pof account as my girlfriend found open. we have the user name but don't remember email address so what do i do?
Cons:
- I can not log in
Paolo Bjn
Sucked
Ive got an unauthorized transaction on my acct. It took place on 4/06/2019 for $19.99. I want a refund. I didnt authorize anyone to use my acct
Reason of review:
Problems with payment
1 comment
Barbara h Qso
Not a contact number
Over charged unauthorized charges. Theres no contact number
Reason of review:
Problems with payment
Diane L Zqe
Northfield, Illinois
Nxj64 is a scammer
I met this man on another dating site. Had communication via email for about a couple of months. He said he lived in Rockford, IL but quickly switched that to doing work in California. He said he went overseas to get money that was owed to him and then explained he couldn't get the money and asked if I would send him money. I refused, and he kept calling and emailing me to help him out. Finally, I blocked his number and that ended that. Now, I see him on this site with totally different information about himself and you need to investigate him because he is a total scammer and looking to scam women out of money. I also don't think he lives in the United States. Diane Feldman 847-345-****
Reason of review:
scammer on pof
Adonnis Djv
I don’t have. A Copy write inquiry
Please use a live person. This is ridiculous. Canceling service.
Kevin R Fni
Scam artist
I paid for the three month subscription two days later they said I got hacked I could not get into my account they could not delete my account and they want me to go pay another $40 on a Google play card to buy software to D *** my account from their service Why would I trust the company who just rip me off for $41.37 with another $40 of my
Reason of review:
Access/ activation issues
a r Qog
Andrew and his POF are making money
Basically, when (Andrew) POF has different rules for his *** than for legitimate members there is money being made. First off, a real member cannot create a profile without also filling in a description of your interests and your purpose for joining. There is also a minimum requirement of words to be used. *** may use as few words as they want. (Want to *** (Just ask me) (Snap Chat address) Second: Similar statements and rude, man hating comments, or vulgar pictures can also be posted by *** or in fact any female member. Third: Nude pictures by female members are all over the site. However, males are deleted for this kind of behavior because Andrew doesn't make a profit from this activity. Forth: If you attempt to block or complain about the *** female members, you will be banned. Obviously Andrew would stop getting his cut if females were blocked from turning their tricks. Paying money to these pimps or giving them access to your phone number is insane. Don't ever become an actual member here.
Reason of review:
Bad quality
Verlean Fhl
Close of account
Simply want to close the account.
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They don’t respond at all it’s big inconvenience to their customers. I’ve successfully used my account but now POF are starting to draft charges I was never aware of until I checked my account and realized they were taking my money without my knowledge or knowing for what reason.
It’s teall not fair to us being paying customers to not be able to dispute or even get in contact with a live rep. The company is worth an estimated 1 billion dollars and yet you cannot talk with anyone, I mean anyone and that bothers me as well as others like myself.