POF Reviews

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Catalina Zamora

Just like so many people..my account was deleted and their response was for an undisclosed reason. I am not rude...I joke but nothing offensive. Extremely unprofessional. My theory...a disgruntled rejectee is able to report anything and have you deleted and POF doesn't have the scruples to question both parties. ..so guilty without having to be proved guilty. Hence they lost a great account with a swordfish like me and kept bottom of the sea quill. It is no wonder the ones left are of bad quality. .. I think I need to leave the cesspool and find a nice ocean to fish at.
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1 comment
#712566

have you had any luck to overturn it. I havent had any luck.Ive sent many emails to csr@***.com and now no response. He is violating his own Terms and Conditions

ID
#443085 Review #443085 is a subjective opinion of poster.
Location
Bellflower, California
Product
Pof Account
Loss
$1
New Reviewer

Taken money

basically ive been on pof for over a year never had any problems few idiots but nothing bad.i upgraded one day they took my money and on the same day deleted my account without explanation... ive never been rude or done anything wrong yet they deleted my account.ive now heard a few people have said the same but there taking the money. i tried to set up a new account it worked for 10 mins then deleted.ive sent them 7 emails to state i want my money back but they have not replied to one, please tell me what i can do please.im disguted they can do this and get away with it. many thanks josie venner
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2 comments
#715497

I have the same problem too I was a paid member on this month and they deleted my account,

#712574

You can contact Federal Trade Commission but google website complaint and you will see where to file a claim on situation with taking funds and not provide service paid for

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ID
#442759 Review #442759 is a subjective opinion of poster.
Location
London, England
Product
Pof Account
Loss
$2999
New Reviewer

Locked out of account. Does not recognize me.

Please POF Customer Service POST on your home website what is going on with your membership services. Locked out of account. Does not recognize me. Many others are saying the same thing. I am not going to create a new profile. Too much work. Please get your site to work again. POF needs a Customer Service CHAT and Phone Number. Moving my business elsewhere if not resolved in 24 hours. Was the site hacked? Anyone knowing anything...would you kindly post at this site under POF Very Poor Customer Service? What are POF members to do? Has anyone created a new profile? Did it work on POF or are you finding the same problems? What other free like POF dating sites do you recommend?
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3 comments
#1651722

Yupp I had this happen multiple times My current bf's friend found one of these usless profiles and now my BF thinks im *** around its complete BS. I know why he's feeling the way he is right now and im pissed at POF and at my BF for not talking to me about it before trying to end ***

#1051182

Yes this happened to me about a month ago. I had to completely redo new profile major pain in the ***.

I was still getting notifications that the ladies were leaving messages. I just couldn't get into my account . Now it happen again , same thing , the site says doesn't recognize my email address or password .

You think it would be an easy fix for POF to reset it for me. They were no help, just offered me my money back , very poor customer service.

#894198

I got locked out of the site also and I didn't do any thing wrong. Yahoo is not much better they get everything wrong and you get locked out of there also . I had a very nice friend in the dating site and we were getting close but no pof had to ruin it for both of us.

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ID
#440975 Review #440975 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Product
Pof Website
New Reviewer

Me

my name is adam harper mser name is adamharp88 i cant seem to log on and everytime i try putting in my yahoo adress predmanofcove@***.com it says ts not found in your database i realy like to get back on again was talking to a good women now i cant seemback on please help. or contt me by cell 254661****. if you can get e back in be appreciated.please please please pplease e please. i do need a great women n my life and i believe iw t seem to get back on and connect some more thank yor for your time
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1 comment
#712576

have you had any luck Adam

ID
#440017 Review #440017 is a subjective opinion of poster.
Location
Copperas Cove, Texas
New Reviewer

Horrible site! Horrible Customer Service!

I've been on Plenty of Fish for a while. At first I thought it was great. But then I started getting emails from certain females in my area. The emails were very similar so i asked, Are you real? Do you work for Plenty of Fish? No replies! After meeting 2 ladies (recently) and turning down a few others (because I had nothing in common with them). I started getting emails from Markus saying I was breaking rules by uploading nude or offensive images. Never have I uploaded nude or offensive images. Actual images of me (clear and fully clothed) kept getting flagged as nude or offensive. I emailed customer support only to get a reply from some outsourced overseas office. The reply was a "click and paste" excerpt of the rules. Just a horrible site!
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ID
#439267 Review #439267 is a subjective opinion of poster.
Location
Edmonton, Alberta
I have been trying to delete my account on pof.com for several weeks and they refuse to respond or take down my profile. After looking into it, it turns out this has been happening to many people. They have no valid phone numbers and they are ruining my current...
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3 comments
#1772561

Yea its pretty easy, just go to http://www.pof.com/deleteaccount.aspx You can find other how to stuff for Plenty of Fish at https://www.scrapersnbots.com/blog/dating/ which is where I found how to delete your plenty of fish account.

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ID
#437989 Review #437989 is a subjective opinion of poster.
New Reviewer

Why do they delete accounts for no reason?

I would not recommend POF to anyone for online dating. The interface is very slow. I don't understand what kind of software engineers they have hired.. Lot of bugs.. I am myself a software guy and can tell this site sucks big time.. I can make such site or app in 2-3 days myself.. Try skout, datehookup.. they are much better. One issue me and my friend faced is that when we try to approach a girl, if she is not interested and would just block you.. If u get any 2-3 suck blocks against you your account is deleted.. I mean what the *** They got completely *** policies.. too much female oriented.. I think they should rather make it a *** (actually ***)dating site, only for women so that nobody would mind from anyone.. And atleast guys ego and respect can be saved.. I faced this problem two times when I got my account deleted.. I never misbehaved, abused anyone.. Still they deleted the account then I think the creators themselves have never ever dated.. There algorithm is itself incorrect which finds your matches exactly opposite to what you are looking for.. I mean c'mon guys are you some school students trying some hands on project and playing with people.. I wish I could give it a 0 star. People, there are much better sites out there, please don't stuck yourself into this foolish site.. Thanks, Rahul
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4 comments
#702680

Same happened to me recently account just deleted with no reason no warning, and I am a totally normal user. When I tried to mail Customer Services they ignore you and no reply or reason!

What a rubbish set up, when I am a genuine person who is dating and did nothing wrong.

Also very poor customer service too. I agree, dont waste your time, get on a better site.

#702204

they did the same BS with me, gave no reason or explanation on why my account was deleted

#696983

I had no problems using this site when my husband and I were first corresponding through it with our profiles in 2011. I actually got about anywhere between 100-250 emails per day and they would just keep multiplying so I was never able to leave the website and it just began to get soo annoying with some guys there.

I have seen better sites, yes, and I am so glad I am married.

But I agree. The layout completely sucks.

#695538

i am a female...and the site sucks!!.....my account i believe is deleted and i have no idea why.....and no where to contact them.....what makes it worse is that there was someone that i was interested in and now we will forever lose contact....YOU SUCK POF!!!!

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ID
#436197 Review #436197 is a subjective opinion of poster.
Location
San Jose, California
Loss
$10000

Deleting accounts

They have been deleting my account over and over and I have not violated any terms etc. What is worst is that they don't have an option to complain or ask questions. They do not give explanations whatsoever about why they are doing what they are doing. Many people still have their accounts and this makes no sense. It is frustrating that you can't get to them so that they can fix this *** problem. Get a hold of them please and let them know!!!! Why do I need to add more words. Dhsks BC xhd jdhs xjfndj xjcbdjznsshdhxjd hdjdb xjd cj and. jdkd. JD. jdjskamf j JD zj. Djx djx jdkakdj xk. DJ k. dksn CNN DJ. Dan. sjjdbskMndjfjrb f. j. D n. ddjjs x VH JD JD dbsjbxb xhd is that enough?
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1 comment
#712583

any luck getting back on acct..so many people complaining on same thing so im wondering if its a flaw that is to be fixed..maybe Mr Markus Finder is working on it..Maybe his emails are so full of people complaining that he cant get to them..Maybe he will fix this issue.He needs to address this and do something

ID
#435495 Review #435495 is a subjective opinion of poster.
Location
Prescott Valley, Arizona
Product
Pof Account

WTF POS....I mean POF

I keep getting these *** POF Matches....that Don't match anything about me or what I'm looking for. Get a clue POS....POF. Concern yourselves more with issues/features that We want...like being able to delete people on our recent pages that are gross/disgusting/stalkers/etc. You know, things that Really count. How about ages on pics so in the case of a poor pic (for example) we aren't looking at/accessing pics that aren't even age appropriate? Do you really need Us to tell you these things? Should you hire Us to run your site correctly? Maybeeeeeeeeeeeeeee.....I'm sure We could do better.
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ID
#434746 Review #434746 is a subjective opinion of poster.
Location
Mission, Kansas
New Reviewer

POF wheres my account

I got a call from a POF friend asking me where did I go? he said my account and everything about me was just gone like I never existed.So I said WHAT? tried to log in and nothing.Either some one hacked POF or some one hacked me..I didnt break any rules..mwhen I try to log in it says my email does not exist in data base.when I tried to resign it said same thing. I enjoyed going on and reading little love notes from diferent men..even some times the girls wrote lol. any way can some one please fix it??if not..here I am you guys..come text me here :) where there's a will theres a way.. xsirennx
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2 comments
#712585

So have you been able to get your account fixed..and how would be able to contact you if do

#700767

I had the exact same thing happen to me. I've had an account there for 6 years as a paying member.

I went to log on yesterday and my account is totally gone and they don't even recognize my email address that I used for 6 years.

What the heck. Match.com may cost, but at least they have a great customer service and a phone number if you have a problem.

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ID
#434720 Review #434720 is a subjective opinion of poster.
Location
Boston, Massachusetts
Product
Pof Account
Loss
$1
New Reviewer

POF username deleted for no reason!!

This is the second time my account was deleted for NO REASON at all. My first user name was Eyegirl2775, then I made a new account with a different email address and username was Shellbell14612. This site has been the most successful regarding meeting and talking to people. I've never violated any of the terms or agreements, however, I find that if I 'fine tune' my profile or add things to it.....it gets deleted. I sent an email to csr@***.com the first time and of course I received no reply. Can someone tell me how to fight to get my profile back? This is ridiculous. I've met some really nice guys on here and would like to keep chatting.
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ID
#434196 Review #434196 is a subjective opinion of poster.
Location
Rochester, New York
Product
Pof Profile
New Reviewer

Rip Off

Update by user Aug 26, 2013

Well, I stopped getting the *** spam, but I still get emails from POF begging me to re-join. Has anyone found a solution?

Original review posted by user Jul 26, 2013
Like many others, it has been impossible to disconnect myself from this POS company. I have followed all instructions for deleting my profile and cancelling my subscription, etc., to no avail. I still get spam from fictitious women and notices of matches. Finally, I tried to play their game. A warning says that any sexually explicit language can result in kicking you out. So, I changed my profile and used as many sexually explicit phrases I could think of. I didn't hear from POF for three days--and then it came back.You can't block their mail because they use a different address for every POS they send you. And they do business out of Canada, so there is not much U.S. authorities can do to help. Is there a lawyer in the house (besides me)?
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ID
#433161 Review #433161 is a subjective opinion of poster.
Product
Pof Profile

Can't Get Rid Of Them......

Someone apparently chose to open an account with PlentyOfFish using my email address. It would appear that this garbage beg for a date company allows you to open that account without any verification of the email address you've provided. Now I get a ton of unwanted spam emails daily from them. I tried to stop this, but you can't contact them without using the account password, which of course I don't have because it wasn't me that opened the account in the first place. Because these dumbos must be hard up for accounts, and accept them without verifying emails, now I seemingly have no way out of this nonsense. I can't even locate a phone number for the company so that I can waste more time trying to stop their offensive emails which after just a few days appear to be hitting 50 or so daily. I'd love to sue these bums just over the harassment -- seriously, who are these ***-spammers that concoct a system where there's no viable way of stopping a barrage of emails they send? This is nuts!
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1 comment
#688010

Go to the site and where you log in click on the forgot username or password. It should say enter your email to send it to you. Hope this helps.

ID
#433121 Review #433121 is a subjective opinion of poster.
Product
Pof Account

Cant sign on No Longer!!!

I did not violate any terms of service with the agreementand for some reason, when i try to log back on i cannot, they say it doesnt have my email address in their system neither.I been trying to find someone i can start a relationship but it doesnt seem to be turning out to good..I dont know why they deleted my account but i really would like to get back on.. For some apparent reason, one day when i went to login, my password wouldnt work, i tried everything they told me to do, but it wouldnt even work.. My last resort was looking to see if i can call them personally, but they got no phone # to call them.
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ID
#432788 Review #432788 is a subjective opinion of poster.
Location
Yonkers, New York
Product
Pof Account
New Reviewer

Account Deleted

Much like everyone else my account was also deleted for no reason. I had the account for 6 months and sent a total of 6 emails to people. I was NEVER rude at all unless you consider a woman emailing me and the 1st question she asked was "what I do for a living"? I simply replied "oh are you one of those people that it matters what a person does for a living?" And then I said a person's value is based off their morals and beliefs and not what they did for a living. 5 hours after I sent that email my account was deleted. The only contact info I can find for the company is to email them at csr@***.com I checked their Terms of Use agreement and FAQ page and there was absolutely NOTHING I did wrong to deserve my account to be deleted. This company NEEDS to have a lawsuit filed against them for deleting accounts without giving any warnings or explanations.
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ID
#431565 Review #431565 is a subjective opinion of poster.
Product
Pof Account