Unclaimed
POF
Reviews and Complaints
2.8M
CLAIMED LOSSES
4.2K
TOTAL REVIEWS
60.6K
PAGE VIEWS
23
ISSUES RESOLVED
POF Reviews
Bunch of damned liars
Same complaint as a lot of others. This site advertises itself as free but that's a blatant lie. In order to access many features you have to "upgrade" to a higher membership and that is not free. Pretty outright fraud is what it is. People like this should be run out of business and sent to jail for fraud. I'm so sick of this and the phony profiles that dating sites stick in to draw paying members that it just makes not sense to believe anything they say. All of this is only obtainable it you sign up for the additional upgrade. Without that you get none of this giving a clear advantage to those that give the money to sign up. That is not what they advertise. A free site is free and I really have yet to find one any where on the net but this one is just outright a lying piece of fraudulent garbage. "Upgraded" services not given to "free" members: Show up first on Meet Me! Unlock every user's Extended Profile See if your emails were read or deleted Experience POF ad-free. Find out the date and time someone viewed your profile. Massive increase in emails. Number of people viewing your profile triples. Stand out in all searches. Send three gifts per day This upgrade more than doubles your chances of meeting someone. Upload 16 images.
1 comment
ID
Location
Orlando, Florida
Reason of review
Outright fraudulent practices
Preferred solution
Either make all services free or drop your claim that POF is a free site. It is NOT a free site.
Plentyoffish - Profile Review from Portland, Oregon
They have no area where you can explain to them a serious issue/siuation going on that has involved the police. So you email the creator of POF & you never hear back. They state to report abusive members but when you do, they delete your profile not the abuser's. POF really needs to sift through their members more closely. I understand the site is free, but there needs to be a limit at some point. Meaning the type of issues a member has, ie: anger issues, making fake profiles of other members, being down right vulger, & etc.
ID
Location
Portland, Oregon
Product
Pof Profile
Reason of review
Poor customer service
Plentyoffish Dating Service Review
Mosrepresentation as it states 100% free,thats ridiculous its barely 10 %free
ID
Location
London, England
Reason of review
Not as described/ advertised
They delete accounts simply for fun
They delete accounts completely for fun. I followed ALL of their rules. My account was as tame as it could be. I WAS even going to sign up for their paid services. but they deleted my account WHILE I was online. They are JERKS and I recommend MATCH.COM. POF SUCKS They do not allow an appeals process. You spend an HOUR signing up for the *** site and then they delete you like it was nothing. they don't send a warning, they don't say change this or else. they simply delete because it gets them off on a power trip because mine had NOTHING offensive AT ALL in it. and the pic was fully clothed.
ID
Location
Smyrna, Tennessee
Reason of review
Poor customer service
Plentyoffish - Pof Account Review from Oxford Street, England
Someone signed up in my on the 4/12/14 has I received an email from you's saying this. This has caused me to split up with my fiancé and my whole world has fell apart I need to no why this email says I signed up on the 4/12/15 as wen I signed up it was the summer before last
1 comment
ID
Location
Oxford Street, England
Reason of review
Poor customer service
Been on here for 4 yrs and all of a sudden it won't take my userId and pass word od email
this place has no phone and and all of sudden can't use my pass word.user Id or email and this info has been the same for 4 yrs Has anyone have a phone to contact them please.ther is absolutely no way to contact them to listen to your complaints or issues. I hear this more and more from users across three states wether they are incoming or out going I have met nice people here and its is a shame that the servers are such jerks and are in hiding well as soon as I can get through to them I will cancel and advise everyone who has had this trouble to unsubscribe. woodsandwater77re
3 comments
ID
Location
Houghton Lake, Michigan
Reason of review
no phone to find out what is wrong
Pof Profile Review
Every time i put up a page on pof , it gets took off , jist want to know WHY
ID
Location
Duluth, Georgia
Product
Pof Profile
Pof Account Review
I have deleted my account with POF, however I ran a Google image search and there are ten photos of me with a POF.com attached to each photo. Please remove those ten images. ASAP!
ID
Location
Scarborough, Ontario
Reason of review
Poor customer service
There is a mail setting that allows a 'standard' user to only accept messages from 'upgraded' users. (see screenshot) This is ***. Considering the person is not him/her self an upgraded user. Furthermore, it does not display this requirement on the user's profile under...
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1 comment
PissedConsumer1083319
#1083319
I joined, filled out all the forms, took the test, supplied a picture, etc. I received a confirmation and the results of the "test" in an email.
The next day I was unable to log in as they say there is no record of my email address. I tried to reply to the email they sent me, but for nothing. I am beginning to think that the dating part of their business is secondary to the data collection part.
They offer no way to contact them, no help at all. They stink!
ID
Pros
- Very little
Cons
- Inability to contact customer service
- Poor website programming and lack of information
- No response from plenty of fish
Reason of review
Not as described/ advertised
New Reviewer
Plentyoffish Subscription Review from Middletown, Connecticut
Yes, i do. On September 14, i signed up for 8 month subscription & never had a chance to use it. I was deleted from the upgraded but still they took the money for it. I do get to see the pictures & bios and allow to send emails but able to see the responses if any. Wrote many emails to get instated. I didnt deactived someone had my info hacked by a lisabean301 which shes no longer on site either. Not fair. Very pissed. I must have the tattoo, SUCKER on my forehead.
1 comment
ID
Location
Middletown, Connecticut
Reason of review
Poor customer service
Plentyoffish Dating Service Review
Began receiving emails from POF, NEVER signed up, can't delete cause dont know password. ALL phome #'s listed for them either disconnect automatically or don't work. HELP SOMEONE!!!
ID
Location
Kimberly, Idaho
Reason of review
Poor customer service
Pof Account Review
I keep receiving notifications on my email account. Sent several emails to pof asking to correct problem. And of course I'm getting ignored. Correct this problem
ID
Location
Mckeesport, Pennsylvania
Product
Pof Account
Reason of review
Poor customer service
I have met a great woman through POF, I thought I deleted my account years ago but it's still active, she found it and thinks there is something going on and it's causing large problems in our relationship. I don't remember my password, I've asked for a password reset...
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3 comments
PissedConsumer1712037
#1712037
Stop your lying
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ID
Location
Fredericton, New Brunswick
Product
Pof Account
Reason of review
Poor customer service
Plentyoffish - Account Review from Norwich, Norfolk
My x partner has made account naked pics have been put on police have asked me to contact you to get account off as its not me
ID
Location
Norwich, Norfolk
Product
Pof Account
New Reviewer
Pof Website Review
You cant log in to your account anymore. There is a problem with the website.
ID
Location
West Babylon, New York
Product
Pof Website
Reason of review
Damaged or defective
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POF
They scam many things such as people that want to meet and you have to upgrade to see who it is. Up until last month you could see in the email who it was and look them up and when you email them they said they never clicked on meet me and weren't interested.
Also now you can't see who sent it an have to upgrade to see this also.
Bunch of *** bags own this site and Marcus is a phantom Owner/member.. I hope they get taken down by the FCC...