Unclaimed
POF
Reviews and Complaints
2.8M
CLAIMED LOSSES
4.2K
TOTAL REVIEWS
60.6K
PAGE VIEWS
23
ISSUES RESOLVED
POF Reviews
New Reviewer
If you do sign up to this site if you enter the forums for any reason, even to just ask advice, expect to be severely berated and at times insulted. Also the other members in there will go out of their way to report and get your account deleted. I am serious, these...
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3 comments
PissedConsumer1035096
#1035096
There are moderators. They stopped identifying themselves because they were rude, obnoxious people taking power into their own hands. The moderators are still there hidden in the background.
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ID
Location
Sydney, New South Wales
Product
Pof Account
Cons
- No access to customer service
- Being banned for no reason
Reason of review
Poor customer service and forum bullying that no one does anything about
Preferred solution
Investigate why I was deleted and if it is users, ban those responsible and reinstate my deleted account. I did nothing against the terms of service and certainly nothing abusive etc.
Review in Social Networks category from Melville, New York
I didn't even set-up the account! Someone else used my email and POF won't let me delete the account! The site keeps telling me I need to wait 24 hours to delete the account I never wanted while my email inbox is being flooded with messages! I've sent an email but have yet to receive a response.
3 comments
ID
Location
Melville, New York
Product
Pof Account
Reason of review
Poor customer service
Review in Social Networks category from Whiteville, North Carolina
I thinky boyfriend has an active account on this site. I'm living with him. Wilmington NC. Name Dave F$&@"a. Yes he does have a girlfriend!
1 comment
ID
Location
Whiteville, North Carolina
Product
Pof Account
Plentyoffish - Account Review from Benton, Arkansas
cant get my upgrade cancelled..phone numbers either dont work or are international. .if i delete my account will it stop taking $ for upgrade? Shouldnt have to delete account should be able to get reply by email or by calling.,any suggestions.? seems you just go around in circles doing what they tell you to do..been working on this for awhile now. .need auto withdrawal stopped..feel like they are just taking my momey..i dont need to be on here anymore...soooo aggrivated
1 comment
ID
Location
Benton, Arkansas
Product
Pof Account
Reason of review
Damaged or defective
Plentyoffish - Website Review from Libuse, Louisiana
The site removed my two photos of myself and sent me a msg. The msg stated my pictures were not of myself. Now I cannot find any place to contact them. Both photos are of me.. Not of a car or flowers or of anything else. Just me!! Can someone tell me how to contact them ? I tried the phone numbers and it will not allow me to leave msg or anything.
1 comment
ID
Location
Libuse, Louisiana
Product
Pof Website
Reason of review
Poor customer service
DANGER! BEWARE! Huge Potential for ID and credit card theft!!!!
I joined POF and upgraded my membership. Within the first two days I had several potential dates set up and three already made. On the third day - some guy deleted my photos and put up his. He contacted over 100 women! He then changed MY info: DOB, address, password, job, income, e-mail credit card info and much more. He even asked three friends, I already knew, for personal info and they gave it thinking it was me and that I had forgotten it. Very confidential info BTW. He then changed MY password and within hours changed the account name. I no longer could even access MY OWN ACCOUNT! I wrote to POF "customer care" (no such thing by the way) I wrote three very polite messages asking for their help. That was three days ago!!!! NO REPLY FROM POF !! They don't care about my security and safety and they won't for you either! I would STRONGLY URGE you or anyone you know to AVOID them at all costs!!!! My integrity, safety, well being and much more, just got flushed down POF's "customer care" dept.
ID
Location
Mount Laurel, New Jersey
Product
Pof Profile
Cons
- Neglgence of pof
- Inability to login
- Inability to contact customer service
Reason of review
Damaged or defective
Preferred solution
Contact me immediately. Several of us have met with legal reps this AM and will pursue further if you can't address this extreme negligence and correct it.
Plentyoffish - Online Dating Review from Yonkers, New York
There is a man who is scamming women for money, say from Australia but claims to live in oregon he goes by the name Billy Jackson. He needs to be stopped
1 comment
ID
Location
Yonkers, New York
Service
Pof Online Dating
Reason of review
Bad quality
Pof Profile Review
Can't believe 2nd time my account just vanished ..no one to complain to no email contacts go round in circles ...why bother ....I wonder how many profiles get deleted if they were upgraded ...lol
ID
Location
Bristol, England
Product
Pof Profile
Reason of review
Poor customer service
SCAM!
This dating site claims a bazillion members and claims to be free. I doubt that many "members" have actually PAID. You can be a member with very limited access without paying (thus, the "free" claim). That is the scam...you "join" for free and then people see your profile and may contact you via an email note alert from POF. Then, you have to pay to go further. So, there is no point to not paying. As it turns out, there is no point to paying, either. POF will keep sending meeting possibilities that are far outside your search limits and will refer you to people who have not been on line for a year or more. They will send you the same profiles even after you have answered "no" to POF's "do you want to meet" question. So, do not believe the hype about how many members they have or much else about POF. Waste of time and money. I assume that people who give POF a good rating work for POF.
ID
Location
Fishers, Indiana
Product
Pof Profile
Reason of review
Pricing issue
New Reviewer
Very Poor Response :: Rip-off
I renewed an expired subscription for 12 months and was charged about $81.00. Realizing my mistake, because I only wanted 6 months, the POF folks issued a $40 credit the very next day. All was well. My account was fine. But a few days later, my profile disappeared; my email was deleted and there has been no way to contact. They kept my money but deleted me from the rolls. Four telephone messages later, and I still haven't heard a word. The contact process works fine, but they're really messing up with accounting and service. I hope I get my money back, or get my account re-established. Whatever happens, this will be my last rodeo with POF. And, I'll tell everybody I know about what a rip-off this outfit has become. Robert in San Antonio, TX
2 comments
ID
Location
San Antonio, Texas
Product
Pof Account
Pros
- Has been good up till now
Cons
- Being blocked for no reason
Reason of review
Poor customer service
Loss
$42
Preferred solution
Deliver product or service ordered
Plentyoffish - Profile Review from Los Angeles, California
Recently caught my jackals boyfriend on his website lying and pretending he was single and talking to other women off of a whole new phone (not his regular one) behind my back.....so deceitful. The jackals next to me in the photo. Discusting. His name is david gromer he lives in Chesterton indiana. It may be under portage Indiana
ID
Location
Los Angeles, California
Product
Pof Profile
Pof Account Review
Someone just hacked into my account. Username DebSauer. Im from Flint Mi. Hacker from Florida. Did get alot of Meet Me from user Someone. Every pic was different.
ID
Product
Pof Account
Reason of review
Damaged or defective
Plentyoffish - Profile Review from Ottawa, Ontario
Everytime i create a profile an hour later i disappear. My username, password and e-mail are not recognized.
1 comment
ID
Location
Ottawa, Ontario
Product
Pof Profile
Reason of review
Damaged or defective
Plentyoffish Dating Service Review
Created profile, all was fine, then i could not log in, said my email did not exist, i didnt do anything wrong only had 1 photo, did not violate any terms of service ..and yes j actually read them, would like to know why i keep getting deleted. Talked with some really nice people. Would like to. Continue
ID
Location
Miami, Florida
Reason of review
Poor customer service
Pof Profile Review
trying to re@***.comset my password they send me one a while back that has expired and its not recognizing my email address and it won't let me reset my password Derrikrat11
ID
Location
Miami, Florida
Product
Pof Profile
Reason of review
Poor customer service
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POF
I have received over 500 emails in a week. I can't contact anyone at POF because website doesn't work and phone # are bogus. Will be contacting MY state's AG today, thanks for the tip and let's hope we can stop this!!!
Well I'm not waiting in the last 2 hrs I've received 258 emails and have contacted cs and no replies, so I've contacted my State Attorney General office and the local police, and they directed me to a division in the FBI my address will be taken off today or I am pressing charges and this Michael Frind and his staff will be living out their days in jail because I was told since I did not give permission to use my email address and I've requested them to take it of and receiving 258 emails less than 2 hrs is called harassment, stalking, sexual harassment and cyber stalking which is all a federal offense and could receive up to 35 years in jail.
if that hasn't been resolved yet contact me at anarhijazivot@***.com and I'll see what kinda helpful mischief we anons can get into.