POF
Reviews and Complaints
www.pof.com
DENISE L Sfb
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTHE SIGHT IS DOWN
THE SIGHT BEEN DOWN FOR 6 HOURS
Reason of review:
THE SIGHT IS DOWN FOR 5 HOURS
Preferred solution: Let the company propose a solution
doug s Snq
RIPP OFF
I have joined four times and had my account hacked and ruined and the solution from pof has always been to delete my acc. with no refund for the 2 months I paid for each time. I guess theres a reason you connot contact them.
Loss:
$100
Cons:
- I joined four times and robbed four times
Reason of review:
Poor customer service
Preferred solution: Let the company propose a solution
Stephen E Tto
Bethel Park, Pennsylvania
Pissed this dating site is a rip off
Whatever you do do not use this app. It is a piece of *** full of scammers and frauds. My account was hacked and customer service has done nothing to correct the issue. I was actually told by customer support that if I went and bought a Google Play card they would put $500 on my card. That's a joke I want the account closed. And I want this site shut down permanently. I think a federal investigation needs to be done, so that this site can be thoroughly investigated. I think the site is a huge scam and takes advantage of people. I recommend never signing on to that site.
Reason of review:
Poor customer service
Burnetta Gjg
Bromley, England
Password
I can’t retrieve my password and I m not getting an email so I can recover it I really need to access my account
Reason of review:
Access/ activation issues
Anonymous
Hickory, North Carolina
Doesn't recognize my email and password
I've only been on the site for 2 days and I'm locked out!!! I'm not getting the email to reset my password...NOTHING!!!! NO WAY to contact these guys for customer support either...total JOKE!!!! Waste of my valuable time to make this profile!!!!
Reason of review:
Poor customer service
Lisa G Ztg
Disgusting!!
My account was deleted for no reason!! I tried setting up another one and it won’t load any users!! Wtaf is going on!!!!
Reason of review:
Poor customer service
Anonymous
Saltville, Virginia
Cancel subscription
I sent them plenty of messages to not renew my subscription this month and they still did. If I don’t get it resolved today I’m calling BBB
Reason of review:
Return, Exchange or Cancellation Policy
james m Jej
Chatham, Ontario
Cannot log into my account
Been 2 months I haven't been able to log into my account. I entered a new password and tried everything while I was travelling but no success. Can you point me into the proper department ???
Reason of review:
log in
Patrica M Aho
Broomfield, Colorado
Doesn't remove scammers from site
I for whatever reason am a member of pof. I have reported an user on there at least 4 times now. Yesterday the were a man. Today they are a woman. Pof does not give a *** about removing the scammers on their site only their hopes to make money off off people as far as I'm concerned!!!
Reason of review:
Poor customer service
1 comment
Dorothy Z Nle
El Cajon, California
This site removes members...then let's them back even when they are abusive!
Had been chatting with a member who told me that his account had been deleted twice because people had complained and that should have been a red flag for me. Ended up meeting this man who turned out to be aggressive, demanding, and didn't like hearing the word "no" and ended up shoving me. When I mentioned this to the site...they did nothing about it!! If anybody ever "man handled" my daughter and shoved her the way this man did me...they'd better hope the sheriff gets to them before I do.
Reason of review:
Poor customer service
michael b Fot
When i get messages or user that want to meet i can't get the message,
everytime i get a message on pof dating site, or a user who wants to meet me, this what happens, i go on the site and it may say someone wants to meet, they viewed my profile, i click on, then next page says click here to get you message, i click there and only get photo, no message, or how to reply. what am i doing wrong .
Reason of review:
Damaged or defective
1 comment
Deborah d Kkf
You deleted me
I dont understand why you deleted my account that is pretty lame on your part thats why i never paid
Reason of review:
Return, Exchange or Cancellation Policy
Teresa F Gqq
Thomasville, Georgia
Hacked
Hacked, can't log in with password .
Reason of review:
Bad quality
Anonymous
Sayreville, New Jersey
Scammer...be careful
Goet1216 is a total scam. He took over another person’s identity. Everything you plan to meet his “job” takes him away. He finally asked for money in gift cards. Not a chance from me! Just letting you know. He’s blocked from me. Be catefbbb
Reason of review:
Not as described/ advertised
Anonymous
Fix the technical problems and get rid of the fake accounts
Fix the technical problems and get rid of the fake accounts
Reason of review:
Damaged or defective
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they lock you out of you accounts, take money that they shouldn't, and you can't get in touch with them, RUN DO NOT JOIN THIS SITE BEWARE they have a lot of scammer, *** sex, nudity, I found that by accident, this is not a clean dating site for anyone descent, run