Filter by rating
filters
State:
Show
City:
Show
Product:
Show

POF review: My account has been hacked and no way to contact the company to get it back

1.5
Details
My account information has been changed and I can no longer log in. My email account has apparently been changed as well. I cannot find a way to contact POF. I even put on security questions and answers but apparently that doesnt mean anything. Bad customer service!!!! No links to contact POF
View full review
Review
#1636271 Review #1636271 is a subjective opinion of poster.
Product
Pof Account
Pros
  • Ease of use
Cons
  • Pof needs to be more accessible to its subscribers
  • Fake profiles
  • No access to account
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

POF review: Why is it my account on all of my devices only one device works I have a phone that needs to be logged into my tablet it's on my tablet but it is not on my phone and it won't accept my information I'v

1.0
Details
It took 2 days for you to get the confirmation code to me I put it on your tablet it worked but it won't let me log into my phone to put it on my phone just keep telling me my password is wrong my password is not wrong my username is b123 are used it when I first download the app and are you Sooners 17 Nanny tells me it doesn't work or is not right it has to be right everything that I do online if we need your password is Sooners 17
View full review
Review
#1635859 Review #1635859 is a subjective opinion of poster.
Product
Pof Account
Reason of review
Can't log into my account with the information that I put it on here to download the app in the first place now and it won't accept my information somebody sent me something so I could get into your video heart of this application and I think that is prob
Preferred solution
Let the company propose a solution

POF review in Germantown, Maryland: Customer Service Sucks

1.0
Details
Account was hacked same day I bought a membership, no one responding via mail and no phone numbers to call!
View full review
Review
#1634972 Review #1634972 is a subjective opinion of poster.

POF review: Password change

I had problems getting mail and followed instructions to change password several times and I keep getting a message something is wrong.
View full review
Review
#1634000 Review #1634000 is a subjective opinion of poster.
Reason of review
Access/ activation issues

POF review: Scammed

Account information was hacked and POF will not respond beware
View full review
Review
#1632811 Review #1632811 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$51
Preferred solution
Full refund

POF review in Tacoma, Washington: Hacked

1.4
Details
Account was hacked August 21, 2019. Changed all info I could but will delete if anything else happens. Need better security
View full review
Review
#1631788 Review #1631788 is a subjective opinion of poster.
Product
Pof Account

POF review: Scammed

I was charged 19.99 for something I didn't purchase
View full review
Review
#1630651 Review #1630651 is a subjective opinion of poster.
Pros
  • Rip off
Reason of review
Problems with payment
Loss
$20
Preferred solution
Full refund

POF review in New Castle, Delaware: Not a complaint or review

POF does not recognize my email address or I have no idea what it could be. Can I be reset? Brett ONeill metalman613@aol.com 302-229-5347 please contact me or reset possibly could you inform me either way Now I had some trouble a couple weeks ago with someone using my POF site and talking to women, but I was getting some rude feedback from women I never even wrote to, though I contacted POF about it.
View full review
Review
#1629885 Review #1629885 is a subjective opinion of poster.
Reason of review
pof not working

POF review in Quarryville, Pennsylvania: My sins account was hacked

1.0
Details
His account was changed to a women. All his pictures wiped out. No one on POF you can call to resolve it! I *** ***
View full review
Review
#1628709 Review #1628709 is a subjective opinion of poster.
Product
Pof Profile
Reason of review
Damaged or defective

POF review: Hacked profile

1.2
Details
I met someone for dinner on friday, sent a pic via pof conversation on saturday and shortly thereafter recd email my password had changed. When i texted my date on subday, he oddly asked whats going on? We talked and ge filled me in. Not only did my pic change, the new person called my date following up on our mtg! He realized she didnt sound the same and a red flag went up. He thought he was scammed. I had to create a new profile just to file complaint to POF. I submitted 3 requests and have heard nothing. It's bad business to not have contact info for these types of situations.
View full review
Review
#1628019 Review #1628019 is a subjective opinion of poster.
Product
Pof Website
Cons
  • No customer service help line
Reason of review
Hacjed
Loss
$90
Preferred solution
Full refund
Tags
  • Profile Hijacked By Another User