POF
Reviews and Complaints
www.pof.com
Anonymous
It's a scam the customer service representative are all ***
Yes they charge me $86 to sign up dont know how they got my card and banking information try to get at refund never got it.the customer service representative are all computer hackers they *** my laptop and clean out my bank account
Reason of review:
Problems with payment
Anonymous
I keep getting emails after I took app off. Men on there are
Yes, I tried to stop emails and tried to unsubscribe. I called and there is just a voice mail I took app off my phone after I encountered several men who were just interested in wierd things.
I felt endangered several times. One I blocked and he broke thru the block. He was very scarey. It was just horrible experience.
Had to change my Facebook account because it got hacked. Please help me.
Reason of review:
Damaged or defective
1 comment
Anonymous
Can't log in
my account suddenly is gone can't reach customer service i have tried all methods can't get a reply when i try to reset my password never can get them to contact me, i don't think i have done anything wrong that would get me kicked off the site. i'm very frustrated because i was right in the middle of a great talk with another member we hadn't got to the point of sharing phone numbers or emails so now it looks like i'm not interested and i'm very interested in this member i'm really upset and would like to get this problem solved. don't know what to do
Cons:
- No customer service
Reason of review:
Poor customer service
Jeff p Edu
Need a profile remover with my picture
Someone hacked my account and I can't get into it (jeff51964)
Reason of review:
Damaged or defective
Anonymous
HACKED ACCOUNT
I received an email from POF stating that my account has been Compromised and my email was changed. I replied the next morning that I did not make the change. I'm still waiting for them to remedy the situation. This is the second time. The first time the person actually hacked it and changed my pictures and profile all while I was on line.THIS IS THE WORST Dating site. They don't care about their clients privacy. The don't care who signs up. PLENTY OF SCAMMERS
Reason of review:
Poor customer service
Anonymous
Fake user
A man has put my address and phone number on this site i will contact the police and fill charge against him and the site cause know body will do anything
Joseph H Kbu
Payment
I did not want to pay for another month. POF did not informed me of a next payment and took 19.99 from my credit card. I would like this to be my last payment for pof.
Reason of review:
Problems with payment
Anonymous
Pissed off
I have tried to get off the site and delete my account for three days now and I can’t I’m not getting any help. Unfortunately I paid for three month upgrade but I have to get out
Reason of review:
Return, Exchange or Cancellation Policy
Anonymous
Vancouver, British Columbia
My account got hacked into n they used my credit card information
My account was hacked into n they stole my credit card information, n I want my money back n my account closed close my account, not a very secure sit if your account can get hacked into n credit card info stolden not a very secure site not a very secure site not a very secure site not a very secure site not a very secure site I want my account closed {{Redacted}} very disappointed
Loss:
$130
Cons:
- Hacked into my account
Reason of review:
Return, Exchange or Cancellation Policy
Preferred solution: Full refund
Anonymous
Customer service
1) Customer service is sub par at best. There is no one to call to resolve any issue you might have. 2) There are more “Bots” on this site than ever before. 3) I find myself reporting more fake profiles than actually sending messages to real “non bot” people. 4) POF needs better filters and moderators to screen these “Bots” out so customers like myself don’t have to. 5) perhaps POF can hire private people to be BOT police and offer them a free subscription services as payment for their services.
Reason of review:
Poor customer service
1 comment
Anonymous
Take money out of your account w,/out permission
I signed up for a one month upgrade, that was 6 months ago. They are taking money with out my permission. Then you can't call them! Rip Off!! Kathyrandol@***.com
Reason of review:
Problems with payment
Anonymous
Money Scam
POF recently charged my bank account $81.40 im not an upgraded user ... I have a free account. Their membership fees arent even that high and they won't respond and explain what the charge is for.
Reason of review:
Problems with payment
Anonymous
I am very disappointed in pof!!
I went into my account 3 wks ago and could not get in. I created another one tge next day whuch lasted 3 days and than deleted. Now if I create an accpunt, it gets deketed in 5 minutes. I am not sure what is going on, but pushing out the good,and real people is not smart.
Anonymous
Hacked account twice
Twice my account had been hacked just after upgrading. So now someone else has my upgrade and you can’t get ahold of anyone at POF through phone or emails to resolve the issue. This site is BS. No customer service or support at all.
Jennette r
I found someone pof
I found someone can l delete my accound jennetterobello32@***l is email
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After reading several comments about plenty of fish, it’s not hard to see now why I’m having so much trouble. The comments about new users that I too have seen all of them before.
The little yellow star I’m pretty sure I know what it means now. And worst of all the story about A girl who is hassled by a guy and had to close her profile and change your account out of fear.
And yet nothing is done about this site is a joke quite frankly they all are. Which is a real shame for normal people just trying to meet at their normal people