Montel Wnw
map-marker Modesto, California

Cancel

Need to cancel found my prince was happy but 19.95 a month too high lease cancel Cancel asap toss Yes date is 10-02-2023
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User's recommendation: Yee

Gary B Juy

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Verified Reviewer

Can't login my account

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Won't let me login. Won't send email to my address to unlock account and then I can come to unlock account for my email address to my address to the account and then we can come up with something else to unlock account for the near future please make it better for me to login I can't understand why this is so difficult
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Preferred solution: Deliver product or service ordered

User's recommendation: Don't know what to say about it and I'm going to say something about the email from pof won't come out to unlock account for my account and then I can go to my email address to unlock the

Ashley G Shf

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Verified Reviewer

I want to cancel my account and refund

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I want a refund and to cancel my account. They have charged me the total amount for 12 months and stated that it would be £10 monthly as to why I want back my refund. They app is crap and the persons on it aren't friendly at all! This is not what I has sign up for and it's pretty early stage at the moment
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Loss:
$119

Preferred solution: Full refund

Syryus S

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Verified Reviewer

I can't log in with my password that I have changed

I've recently changed my password now I can't login. I can't even get customer service to help it's becoming very frustrating.
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Preferred solution: I would like to get my Login situated. I've recently change my password now I can't login.

David W Fws

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Once again, all you have done is send me this app to say exactly the same thing I said in the first place read the first text explains everything

POF - Once again, all you have done is send me this app to say exactly the same thing I said in...
POF - Once again, all you have done is send me this app to say exactly the same thing I... - Image 2
I thought I would have a trial month paid £19.99 got nothing different on my page. Total rip-off would like refund
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Loss:
$34
Cons:
  • All being under one package as should be
  • Wast of time you keep trying to encourage people to spend more money on multiple items
  • Instead of it

Preferred solution: Full refund

Anonymous
map-marker North Petherton, Somerset

Met someone else

I want delete my account as I have someone else and its causing issues My name is Trevor ryman now want shut my account down for good urgently can somebody call me on 07415-13**** and get this matter cleared up ASAP
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Pauletta R
map-marker Terre Haute, Indiana

Want to join again

Tried to rejoin and kept saying email address has already been taken I would like to know how to rejoin
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Ken M Ija

Cancel my account

Unable to cancel my account. kenmosley2700@***.com 405-201-****. Please help. I can't afford to keep paying for the service.
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Preferred solution: Cancel my account

Ned J Fce

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Verified Reviewer

I ordered the plus package not the premiumI need to either switch them or refund me.

I ordered the plus package and have the premium package either switch them or refund me... ... ... ... .
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Preferred solution: Full refund

User's recommendation: Be careful.

Anonymous
map-marker Panorama City, California

This company does not allow people to speak to a customer service representative at all I am trying to deactivate an account not delete but deactivate the account the ask for information but then usea

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To deactivate my account with Pof not delete but still I permanently remove the account from any and all existence I was not helped
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Anonymous

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Verified Buyer
| map-marker Washington, District Of Columbia

Not excepting my credit card

POF - Not excepting my credit card
It's not accepting my Capital One credit card. And there is plenty of funds on it. So I do not know what the problem is. It's on your end. Thank you
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Brent Jvt

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Verified Reviewer

Demanding a refund

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I have contacted iTunes and they suggested I email you people. I subscribed to a 3 month plan and my account has been compromised three times.

I get email saying my account is blocked. I am sick of this. I just want a refund and my account closed. $67 is a lot of money for a plan that I cant even use.

This is down right fraud. This happened last year to me. Now I know why I left. I just want my money back and my account closed.

You clearly have some serious security issues. I get emails all the time saying my password has changed at crazy late night hours. This is terrible. I will be posting this online if I dont see a refund by today.

No excuses for this and on a dating site makes me more nervous. Just do the right thing and refund my money and the issue will stop there.

I do not wish to advertise this issue with others online.

Just refund me my 59.99. Thank you.

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Loss:
$67
Cons:
  • Bad security

Preferred solution: Full refund

User's recommendation: Would not recommend

Anonymous
map-marker Levittown, Pennsylvania

Security

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I received a text message with a verification code I do not use POF I want to. E sure my phone number. Email are secure NO ONE else should be using my phone number
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User's recommendation: Always keep an eye on your account

Michael N Ith

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Verified Reviewer

Cancel my subscription

I KEEP GETTING MONEY TAKEN OFF MY DEBIT CARD FOR THIS RIDICULOUS APP. I'VE EMAILED AND ASKED TO CANCEL MY SUBSCRIPTION, BUT GUESS WHAT??? MONEY WAS TAKEN OFF MY CARD AGAIN THIS MONTH... THEY HAVE NO PHONE NUMBER TO TALK WITH ANYONE.. I'M NOT HAPPY
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Preferred solution: MY SUBSCRIPTION CANCELED. I DONT WANT ANY MONEY TAKEN OFF MY DEBIT CARD

Marie C B

My account is closed

My account was removed ...they said due to a violation of our terms of use & community guidelines...they asked for my credit card which i gave them the #...they started charging things...my bank cancelled immediately. I need to go back in my account...i've never disrespected anyone on the site...Please restore my account so i can move on.
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Preferred solution: Apology

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