Anonymous
map-marker Seattle, Washington

Need to speak with someone at pof

I use to have and account with Pof them I stop now I want it back when I used my email it want take it it reply email have been taken
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Brun

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Verified Reviewer

I cannot reset my password. I am not getting the reset email.

I cannot log into my account because when I put my email in to reset the password be email does not come to my email how much supposed to reset the password if someones hacked my account I know the password and its right someones hacked it
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Preferred solution: I just want to get in my account

Arturo V Jdt

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Verified Reviewer

You guys are liars

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I want to get memberships its 59.99 $15 a month you guys took out the whole lump sum you guys are liars
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Loss:
$60

Preferred solution: Full refund

Judy M Qox

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Verified Reviewer

They deleted my account I did nothing wrong

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See above I think I was hacked? I want to know why I deleted? Contact me by email candlelightsingles@***.com something is wrong??
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Preferred solution: My account back

Anita S Mcs

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Verified Reviewer

Update today 7-25-2023

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Nearby feature really sucks now! You have to look through a bunch of profiles far away. SUCKS!!! The way it was is way better sorted by distance.
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Pros:
  • Free
Cons:
  • Lots of scammers

User's recommendation: Change it back

Lynda Fee
map-marker Doylestown, Pennsylvania

My subscription isnt working

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You guys did it quick and you figured it out that was nothing was wrong and fixed the problem so thank you very much
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User's recommendation: Is really good

Misa Buu

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Verified Reviewer
| map-marker Newark, New Jersey

All functions don't work on my laptop. I get everything on my cell phone

Im paid up till October 27th and i could sign in but i can't see who's interested in me on my laptop. It says I have to upgrade and im paid up till October 27th. I could sign in on my phone and see who's interested in me but it's not the same people who are interested in me on my laptop even though their faces are blurry.
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Crystal M Twu

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Verified Reviewer

My accoubt was removed

I don't know what happened. I tried to log into my account and I got a message on screen stating I violated policy. I haven't even had a chance to use the site yet so how can I violate it? I was unjustly terminated from the site. I want to know why and reinstate my account.
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Preferred solution: I want my account reinstated

Samantha A Gkq

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Verified Reviewer

Deep Fake

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The amount of fake profiles on this site is insane. I've been trying to get rid of my account for 3 months but the website isn't allowing me to do that, the help screen freezes, anything I do to try and communicate through to this website to cancel my subscription is null and void. This phone number also doesn't work , I called it and it said that it's no longer in service and to email. "Our response time is 5-12 minutes" yea thara your automated email that sends out to confirm they received your email but no correspondence afterwards. Delete the billing phone number, doesn't work.
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Loss:
$90
Cons:
  • Fake profiles
  • Customer service

Preferred solution: Full refund

User's recommendation: Don't pay for this

Anonymous
map-marker Seattle, Washington

Account was removed for unknown reason

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My account that I've had for 2 almost 3 years I was a streamer was suddenly just deleted for violations when I did nothing
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SeedClav C

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer

Refund and cancel subscription

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POF - Refund and cancel subscription
POF - Refund and cancel subscription - Image 2
My username is sedclav. Product POF Premium. Amount Paid $29.99 AUD. My name is Seed Clav l just want to cancel my membership and Subscription and refund my money back to my NAB bank account its $29.99 AUD please l need help to get my money back to my NAB bank account. Debt Data Feb 18, 2023, 4:09 AM
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Loss:
$30

Preferred solution: Full refund

Anonymous
map-marker Dewitt, Michigan

Billing

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Spoke to someone they said they would cancel my card but they keep charging me for 2 months in a row and now I can't get in touch with them
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User's recommendation: Don't do it

Vashaun Eal

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I purchased the wrong upgrade

POF - I purchased the wrong upgrade
I bought the wrong upgrade I would like my refund back please that's all the money I had in my bank I wanted the less upgrade then you guys pulled all my money out of my account
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Loss:
$137

Preferred solution: Full refund

Jacek Bdi
map-marker West Des Moines, Iowa

Your app is a fraud. It’s almost comical.

POF - Your app is a fraud. It’s almost comical.
I have gotten maybe 30 likes on my page every single one is a fraud a scam. I have 30 different women on my thing that are completely just laughable like seriously this is not even funny. I want all my money back. Your guises app is horrible. I do not recommend this to anybody do not get this app. Every single person on here is fake fraud and they want money cash app just to give them gas.
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User's recommendation: Do not recommend do not waste your money

Cristy F Uhf

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Verified Reviewer

I'm tired of this crap you need to do something

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Using my government name and saying things about me on here that are not right or true do something about if you guys don't then I am going after a lawsuit he is also threatening to take all of my mom's other accounts on the apps just like he took one of her main accounts from her already I'm tired of emailing you guys about these issues and you guys do nothing about it
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Preferred solution: The issue taken care of

User's recommendation: Do something so it doesn't happen to them

1 comment
Guest

Here's info on reporting on POF. You can also email CSR@***.com https://***/2019/10/quick-tip-how-to-block-and-report-a-user-on-plenty-of-fish/

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