POF Reviews and Complaints
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Is this your company?
7
ISSUES RESOLVED
2.2K
TOTAL REVIEWS
$400K
CLAIMED LOSSES
$2.6K
AVG LOSS
13K
PAGE VIEWS
What's your story with this company?
Ask a Question About POF
Cons
- Non-existent customer service
- Inability to contact customer service
- Account deleted for no reason
Pros
- Has been good up till now
- Up until my account got hacked
- Website
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- Latest review first
- Most helpful reviews first
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POF in Lowell, Massachusetts - Fix this problem
Tried using the app but after brief usage it keeps telling me my password is incorrect even though I’ve deleted and uploaded the app several times...very frustrating
Review
Reason of review
Have to keep repeating the process
Preferred solution
Keep my password
DO NOT go to POF
This company sucks they will enroll you on a 4 or 6 month payment and without you even knowing deduct the money from your account . I cancel my account and told them not to renew my account again and they said ok no problem , but that was *** 4 months later they went ahead and took 51 dollars out of my bank account . also they have no phone number or email to communicate with them its a scam company so please DO NOT use POF or you will regret it , listen to me and save your money , they have *** posting ads on the site and the ugliest scariest people I ever saw , please listen to me , you will thank me later .
Review
Service
Pof Online Dating
Cons
- Not easy to stop payment for upgrade
- No phone number to contact pof about scammers
- Charged money
Reason of review
Pricing issue
Loss
$51
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPOF - DeMarcus poullard
My kids accidentally made a purchase on your website i like a refund for my money to be back on my card
Review
Reason of review
A purchase was made with my card I didn't make the purchase I want my money back on my card thank you
Loss
$17
Preferred solution
Full refund
POF - Plentyoffish
Will u please stop trying to take money out of my account. My name is Christopher Williams fom cwm. And lloyds ebbw vale is where your trying to take it from. The fraud squad as been informed.
Review
Pros
- To find someone
Reason of review
Trying to take payments.
Preferred solution
Let the company propose a solution
Tags
POF - Ask questions and advocate
I like Plenty of Fish however every time I get. a request. to someone wanting to meet me there's no way to see their profile anymore. used to be able to. but no longer. how do I go about doing that thank you. Mitch gold. For Instance Kitten_1957 wants to meet you (Me) and it has a place to view their profile , but when you click it nothing appears. I do remember before I was able to cut and paste the person that was interested in meeting me and then. being able to Simply. Pace their name and you were able to see their profile and if I chose wrote them a letter or note.
Review
Product
Pof Website
Reason of review
Poor customer service
POF - Be safe on who u meet
It wont let me create profile it says we are having trpuble finishing creating your profile
Review
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution
POF - As you look at every detail of your potential mate, look into all the details about the individual you are using to connect you to that potential mate.
They are blocking my use of my paid membership, as I'm not giving them my emergency only use cellular phone number. I can't even edit my profile until I give them my cellular phone number. My membership is crippled because of this. Is this the way they treat members? I'm now believing every negative review of POF
Review
Service
Plentyoffish Online Dating
Cons
- Customer care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPOF - Try a service that has a reasonable way to get customer service.
I downloaded this app on my android device it worked fine on that. I decided to add it on my iPad, then it would not let me use my already created account. I tried to find away to get support. Guess what/ you have to be logged in to get support. Much to big of a pain.
Review
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
POF - Good will carry on if possible
I have changed my email address and can no longer log in please help
Review
Service
Plentyoffish Online Dating
Pros
- Has been good up till now
Cons
- Pof not working
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
POF - Can b fun
Recently I want to Hawaii and change my location on Plenty of Fish. Now it will not except the fact that I am back in California… Frustrated!
Review
Reason of review
Return, Exchange or Cancellation Policy
Loss
$25
Preferred solution
Set my location for Carmichael, not Hawaii
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