POF Reviews

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Locked out of my account

I went to the website plenty of fish today and I was signed out of my account when I started to sign back in it said that I had the wrong password so I put my email in for them to send me a new password so I could open my account I never did receive the email so I could not go any further to actually get into my account. I dont know what is going on but Im trying to get into my account can you please help me

User's recommendation: So far I am not impressed with this website at all most of the people on here aren’t real people they are actually foreigners pretending to be Americans for whatever reason I don’t know I’ve had two people try to get money from me and now I’m locked out of my account.

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ID
#3034769 Review #3034769 is a subjective opinion of poster.
Preferred solution
I just want to be able to get into my account I am locked out and trying to retrieve it through the email won’t work because I never received the emails

Refund needed

I need my money back over 100 dollars was taken from my debit card when my nephew was tapping all over my screen I need that money for other bills
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ID
#3034026 Review #3034026 is a subjective opinion of poster.
Location
Chicago, Illinois

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund my money asap please

I can't message anyone even with the premium account and your damn company charged me$100.00 what the *** is this for I want my money back asap I'm on social security and can't afford this besides I can't even use it. I want my account cancelled ASAP. Your company sucks and I will never try this again.
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ID
#3033318 Review #3033318 is a subjective opinion of poster.
Location
Phoenix, Arizona
Pros
  • Extremely unhappy
Cons
  • No phone number to call with issues
Loss
$91
Preferred solution
Full refund
New Reviewer

607684****

Tried to use while out of town...asked me to sign in....never been asked before. Apparently I didn't know what I used and now I see my app. Take it back to when I started or just cancel and refund me. Never had to log in since I joined. Leys keep it that way
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ID
#3032134 Review #3032134 is a subjective opinion of poster.
Location
Corning, New York

Hacked account

Someone compromised my account Yes, I cannot talk to anyone from POF administration to cancel my account and whoever hacked my account changed my phone number and I cannot delete my account .
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ID
#3030329 Review #3030329 is a subjective opinion of poster.
Location
Birmingham, Alabama

I asked you guys to delete and not charge me. I only signed up for one month.

You keep charging my account and I have told you to cancel it. Don't charge my account again or I will file into the courts an injunction and start civil action lawsuits that you will have to respond to. Don't *** with me. Good day.
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ID
#3030208 Review #3030208 is a subjective opinion of poster.
Location
Pompano Beach, Florida

To delete my account

I would just REALLY love the option to be able to cancel my subscription. There is NOWHERE on my account that allows me to do so. There is no contact number to call. I'm not even able to reset my password. All I get is a runaround. I have recently been on so I will keep this subscription, which expires in Jan. Please check my account for cancellation features so I am able to at LEAST have the option to cancel. Thank You!
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ID
#3029722 Review #3029722 is a subjective opinion of poster.
Location
Edmonton, Alberta

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

The person who reported me was already married and wanted FWB and i was interested but she's gone and reported me and ive been removed and can't get back on this is totally unfair

Because I can't get back on the site and my account has been deleted and i haven't done anything wrong
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ID
#3028176 Review #3028176 is a subjective opinion of poster.
Location
Birmingham, England
Preferred solution
Let the company propose a solution

Charge

i was charged 97.00 for membership i didnt sign for membership please return money back to my account like talk to someone please send me a number 214336****
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ID
#3027331 Review #3027331 is a subjective opinion of poster.
Location
Dallas, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Issues with my account

My page was hacked need it deleted, cannot log into my account anymore, and password reset says my email is invalid
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ID
#3026547 Review #3026547 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Preferred solution
Delete account
New Reviewer

Fraud on my card I don't have a account with POF

I have 2 charges on my card from POF and I did not approve of that or even have a account with POF..
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ID
#3025751 Review #3025751 is a subjective opinion of poster.
Loss
$101
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Messages

Messages Not Going Thru!!! Every Time I Type A Message Its Been Posted Then Disappears!!! And Cannot Even Contact POF

User's recommendation: Don’t Bother!

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ID
#3025149 Review #3025149 is a subjective opinion of poster.
Pros
  • Layout of the site
  • Nice ladies
Cons
  • No phone numbers to contact live person
Loss
$60
Preferred solution
Apology

Unable to leave!

Beware. It seems you can never leave this site. Data is kept and contact maintained against your wishes. Communication on this, or on the subject of leaving is blocked or ignored.

User's recommendation: Avoid. You can never leave this site (which is ironic since that surely is the ultimate aim!).

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ID
#3024374 Review #3024374 is a subjective opinion of poster.
Location
Christchurch, England
New Reviewer

Banned account, real person

I'm banned again I'm not sure why this is becoming an issue because I spend cash on this app please explain the problem thus time its my 4th time getting banned
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ID
#3024185 Review #3024185 is a subjective opinion of poster.
Location
Christiansburg, Virginia
Preferred solution
Back on my account

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Disabled account wrong

Two accounts deactivated for no reason i never had a problem with pof before i broke up with my ex. I started having issues when he got bal with his ex thats when my accounts got deactivated in a row no explanation just that somehow i voliated the standards

User's recommendation: Dont date or sleep the the person fun4unme61651.

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ID
#3022654 Review #3022654 is a subjective opinion of poster.
Location
Chicago, Illinois