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Verified Reviewer

I havw tried for hours to change my e-mail address because it was hacked into and I thas taken me all day to get it fixed. | POF review

1.8
Details
My e-mail was hacked into and my e-mails were transferred to someone else. This has been going on for 3 days. I have to get into POF to change my mail address and password and I have send them many messages to get an answer but no answer. I wonder how many My message I missed and how many men are interested. Please help. My user name is WIDOW 433.
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Review
#1756599 Review #1756599 is a subjective opinion of poster.
Service
Pof Membership
Cons
  • Canot get important information
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • POF POS
  • Scam
  • Banned For No Reason

They can't fixed being hacked | POF review from Clinton, Massachusetts

So my account was hacked, they have sent me links to reset it , but you need a verification code. Sent to your cell number. If that number was changed like mine cannot get code. Is it really that hard to do your job right
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Review
#1756486 Review #1756486 is a subjective opinion of poster.
Product
Pof Account
Reason of review
Poor customer service

Pof is demanding I give mobile phone details to use program

1.2
Details
With all the selling off data, just wondering if that is their intent in demanding mobile phone numbers to enable you to continue using their program. Or with having your data hacked. I find this unethical, and will not be giving them my mobile phone number
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Review
#1755891 Review #1755891 is a subjective opinion of poster.
Service
Pof Online Dating

Hacked profile | POF review

My profile has been hacked by a naked girl!!
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Review
#1754955 Review #1754955 is a subjective opinion of poster.

I don't recommand this site too my friends | POF review

1.2
Details
Please cancel all my accounts for except this email address one spoilhandsome67@gmail.com i wanna keep that account open the cancel them please.
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Review
#1754294 Review #1754294 is a subjective opinion of poster.
Pros
  • Oooo
Reason of review
Cancel all accounts fir except this email address spoilhandsome67@gmail.com
Loss
$35
Preferred solution
Cancel stupid accounts
Tags
  • deleted account pof

Dont use | POF review from Philadelphia, Pennsylvania

Charged my account after I deleted my account
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Review
#1754276 Review #1754276 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I wont desl with them | POF review

Update by user Jan 06

No my issue has not be resolved

Update by user Jan 06

Very unhappy with pof.

Original review posted by user Jan 06

My account got hacked i have emailed them several times to fix the issues and no response i cant not go and delete my account for my self because i cant even grt into.for them being a huge company you would think they would tey to help you .Dixiegirls
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Review
#1753386 Review #1753386 is a subjective opinion of poster.
Pros
  • Contact pof
  • Plenty of fish customer service
Cons
  • Inability to contact customer service
Reason of review
Poor customer service
Preferred solution
Fix my account or delete it
Tags
  • Banned For No Reason

Password | POF review from La Crosse, Wisconsin

every time i reset my password and i go to log back in and it tells me invalid user name or password.
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Review
#1753288 Review #1753288 is a subjective opinion of poster.
Product
Pof Account
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Try somewhere else | POF review

1.0
Details
They keep wrongfully deleting my account every single time and I keep records its rediculous I've emailed them so many times to no prevail it's like this company doesn't have a brain instead of asking for proof or reaching out they just delete all the hard work you put into you profiles. Shameful company go elsewhere for better results!
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Review
#1753281 Review #1753281 is a subjective opinion of poster.
Pros
  • Idea of matchmaking
Cons
  • Everything the fact that they deleted my account 6 times
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • account deleted
  • Deleted Account
  • Pof Customer Experience

Dont buy tokens | POF review

I bought 10 tokens thinking they was 1.99 but they charged me 16.90 thats bs and they want even email me back.
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Review
#1752288 Review #1752288 is a subjective opinion of poster.
Service
Pof Online Dating
Reason of review
Return, Exchange or Cancellation Policy
Loss
$16
Preferred solution
Full refund