This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I deleted my account want to open it back up.

I deleted my account and now I want it back up. I don't remember my password and I didn't receive the email you said you sent. Can you help me?
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ID
#3476475 Review #3476475 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Messages not sent

I've been on this site for years. Every time I start communicating with someone,it just ends with no response. I am convinced that POF will not send messages unless you pay for their upgrades. Therefore it is not a free site. There is no customer service number you can call. I will not pay for pour service!
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ID
#3460687 Review #3460687 is a subjective opinion of poster.
Location
Spring Hill, Florida
New Reviewer

Cancel membership

I accidentally paid for a years subscription last night and I don't want or can afford the fee. Please can you help me recover most of the payment please. It's really stressing me, worrying about money, many thanks, Mark
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ID
#3460114 Review #3460114 is a subjective opinion of poster.
Location
Croydon, England
Loss
$119
Preferred solution
Full refund

Robots and *** or so called escorts are mainly on pif

I signed up for a month and dont want it coming out of my account next month please make sure this happens please and thankyou. Sincerely chase hammer

User's recommendation: 3.

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ID
#3458667 Review #3458667 is a subjective opinion of poster.
Location
Dallas, Texas
New Reviewer

What customer service???!!!

A man insulted me via message. When I responded as a self respecting woman would, he reported me for "cruelty" and now my profile is blocked?! Why does your company punish women who defend themselves, even with just words? Are you advocates for violence and verbal abuse, only targeted towards men? Because violence against women doesn't matter?! Your service ADVOCATES DATE RAPE!!!!

User's recommendation: Don't waste your time or money.

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ID
#3458581 Review #3458581 is a subjective opinion of poster.
Cons
  • Was my violation valid or did an old boyfriend want it down
  • Being stalked by my ex
  • Automatic renewal with account lockout
Loss
$999999
Preferred solution
Apology

Refund and cancel subscription

I thought it was a monthly payment. I was robbed $89 and i want my money back. 95% of the profile are all scammers or *** What a horrible unprotected dating application. This has been by far the most disappointing. I have not had not one real encounter with anyone. It is not pertinent to dating at all and is all sex driven.

User's recommendation: Go with Okcupid, it is safer.

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ID
#3452419 Review #3452419 is a subjective opinion of poster.
Location
Deerfield Beach, Florida
New Reviewer

Subscription issues

I canceled subscription and have been charged . I am no longer using the service. Id like a refund please
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ID
#3450563 Review #3450563 is a subjective opinion of poster.
Location
Concord, California
Loss
$39
Preferred solution
Full refund
New Reviewer

Want to cancel and never used it

POF - Want to cancel and never used it
POF - Want to cancel and never used it
POF - Want to cancel and never used it
I cant find the right place to cancel. I'd like to b speak to someone. I have repeatedly tried ton cancel with things going to error.. People ended up saying woman are just fresh meat. I didn't want that. I've heard success stories. Maybe I'm just old fashioned

User's recommendation: I don't know I got it never tried.

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ID
#3450543 Review #3450543 is a subjective opinion of poster.
Location
Dallas, Texas
Loss
$80
Preferred solution
Refund at least half and camcel my subscription please
New Reviewer

Fake account

Someone opened up a fake account with my information and phone number. Please take it down. Can I see the email they used as well?
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ID
#3450053 Review #3450053 is a subjective opinion of poster.
Location
Portland, Oregon
Preferred solution
Let the company propose a solution

Scamers that are in the millitary and fake profile

hi i have been on pof a while back and know as of today that their are scamers and fake profile on their and once you start talking to them on pof and it goes well then its easier to text but nope so i was just making you aware of it and that i think its not right when you are trying to honest on pof so all i was doing is making you aware of it and that their a lot of scammers thats not their pic on pof.thank you.
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ID
#3447352 Review #3447352 is a subjective opinion of poster.
Location
Indianapolis, Indiana
New Reviewer

Want to join again

I deleted my account because I thought I met someone and she turned out to be a scam artist I want to see if I can get my profile back
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ID
#3447062 Review #3447062 is a subjective opinion of poster.
Location
Old Saybrook, Connecticut
Pros
  • Free messaging
Cons
  • Lot of scam artists on there
Loss
$38
Preferred solution
Let the company propose a solution
New Reviewer

Cancel my subscription

I want Cancel my subscription to plenty of fish and the app won't let me do it. I've tried multiple time to remove my card and it jus says error.
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ID
#3444657 Review #3444657 is a subjective opinion of poster.
Location
Wichita, Kansas
Preferred solution
Cancel my subscription
There are so many fake profiles it is very difficult to weed through them. There are so many Financial and romantic scammers so many married men that are lying and saying they are not. There are so many men that are lying about everything it is just ridiculous I have...
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ID
#3443361 Review #3443361 is a subjective opinion of poster.
Location
Dowagiac, Michigan
New Reviewer

You deleted my account for no reason

I have no idea why my account was removed . I complained about a member who was a womanizer and lied about his whole existence everything was a lie I reported him and now I dont have an account I was used and there was money involved you remove my account do o need an attorney for me too movement he did more I dont feel comfortable saying

User's recommendation: Do not use this site men are allowed to lie touch you do Watever POF will not remove them if they are a paying customer maybe even if there are not.

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ID
#3442461 Review #3442461 is a subjective opinion of poster.
Location
Fishers, Indiana
Cons
  • So many fake profiles
Loss
$200
Preferred solution
A phone call letting me know why men behaving badly is ok with POF

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Issues with my account

I can not log in to my old account now I for got my password I was wondering hu if you guys have my for my account on here

User's recommendation: Can you I get my password.

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ID
#3441922 Review #3441922 is a subjective opinion of poster.
Location
Riverton, Wyoming