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Formerly known as PlentyofFish
POF

POF
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www.pof.com
What is your customer experience with POF?
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Jennifer M Myn
map-marker Casselman, Ontario

I was billed and i havent been using the site for 10 months.

I tried to cancel my account t many months ago... I thought I want on the site anymore.

And I have no interest in using it again...

I want a refund!! You should had emailed me.

Or warned me ... I thought I was finished with my account.

Ravenspirit2017@***.com

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Anonymous
map-marker New York, New York

Not excepting my credit card. Will the card go through now.

It will not take my credit card. It denies it.

And I'm not using a different card. I had this problem before.

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Jason S Hvs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel my subscription

I want to cancel my monthly prescription for twenty quit taking my money You guys's place is trash, you're not a good company, you're crooks. You pray on people that are trying to find someone to have a life with. I really hate your company and you're kind of

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Loss:
$60

Preferred solution: Full refund

User's recommendation: Never

MzPeppa6D3

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bronx, New York

My account

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My account continues to be difficult to login in, so I can't log the *** out. Not a good look..it looks like I'm out here 24 hrs.

Then when C.S.

is called they can't really understand the frustration so they hang up. And that's how they represent POF.

I wanted to become a paying member, but then decided that I can't give money to an entity who has treated me in such a manner.

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User's recommendation: Hire more customer sensitive Customer Service Workers.

Resolved
Teri P Bsj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: I will like to disconnect my service due to losing my job am unable to pay anymore please

Updated by user May 24, 2023

I lost my job please disconnected my service with POF.

Original review May 24, 2023

I need to disconnect my service with POF

due to I lost my job. Please I need my money for other reason

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Preferred solution: Can't afford lost my job

Latiffany Itw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Maricopa, Arizona

I paid the $29.99 and did not get the upgrade

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I paid for the upgrade and did not get it and I'm still waiting on either a upgrade or a refund will someone from customer service please contact me thank you

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1 comment
Guest

Email CSR@***.com

Christine D Mrf
map-marker Trenton, Michigan

Deactivate account

I want my subscription cancel and don't know if the person did it or not. Very rude please take me off this horrible site it is not for me and send me proof I am off of it

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Anonymous
map-marker San Antonio, Texas

Forgot my password can login

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I forgot my password to login it wont let me reset my password and Im trying to pay my bill well theyre not aint got no complaints about anything they were due there a good company. Im gonna mess up nocturne

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David A Bfy

Getting billed and they won't let me cancel

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I been billed and I'm using it i been trying to cancel and u guy's been still billing me... I want my fulll refund of 64.19 now... or I'll report pof as a scam.

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Loss:
$128

Preferred solution: Full refund

Anonymous
map-marker Greenwood, Indiana

Wrong account

I dont want money coming out of my bank account! I have a credit card i wanna use but no way to put it in on payments.

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Britney L Jfe

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Meridian, Mississippi

I am level 35 they took my blue ring and I can’t cash out

POF - I am level 35 they took my blue ring and I can’t cash out
POF - I am level 35 they took my blue ring and I can’t cash out - Image 2
POF - I am level 35 they took my blue ring and I can’t cash out - Image 3
Contains 2 confidential files for company representatives

I am level 35 they took my blue ring and I cant cash out. I need my level 35 back and I need to cash out and I am sending screenshots of my ID and pictures of I cant cash out and when I got banned and you cant see the blue ring around my picture saying level 35. Can yall help me please and thank you so much.

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User's recommendation: Can y’all please help me

Anonymous
map-marker Hyannis, Massachusetts

I need help

POF - I need help

I cant log in I got deleted I just need a reason why I was logged out then I try to go back in I saw my account was deleted

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User's recommendation: Don’t curse in streams

Bradyn Bbs
map-marker El Segundo, California

Y’all are letting bots and scammers on your ap!

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I paid for a year of this garbage. I was really trying to look for someone.

All yall do is just platform *** and fake accounts. Act like I dont know. Im a soldier I can smell *** from a mile away. And when I post a shirtless pic yall delete it immediately!

You literally have *** with their tits hanging out and thats cool with you. Double *** standard!

Im fine paying for the few months, but I want the rest of my money back! WaterDog88 That was me.

Oh seriously get rid of the Asian bots!

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User's recommendation: Don’t get it!

Brasen Vra
map-marker Loris, South Carolina

Simone has opened an account useing my puctres and pretty much my in I e my age and my location

POF - Simone has opened an account useing my puctres and pretty much my in I e my age and...

Somebody has an account useing my picture and my info ie my age and location I do not have an account and have not for over 2yrs. Please help this has caused my problems with my relationship. I met my girlfriend over 2yrs ago on pof and have not been on my account was deleted

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User's recommendation: Watch out

Anonymous
map-marker Newmarket, New Hampshire

I want to close my account and get my money back, nothing but scammers have reached out to me and I reported them to you

Nothing but scammers have reached out to me and I have reported several of them, I am not satisfied with my services and I want a total refund or I will take legal action..

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