
POF
Reviews and Complaints
I was billed and i havent been using the site for 10 months.
I tried to cancel my account t many months ago... I thought I want on the site anymore.
And I have no interest in using it again...
I want a refund!! You should had emailed me.
Or warned me ... I thought I was finished with my account.
Ravenspirit2017@***.com
Not excepting my credit card. Will the card go through now.
It will not take my credit card. It denies it.
And I'm not using a different card. I had this problem before.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel my subscription
I want to cancel my monthly prescription for twenty quit taking my money You guys's place is trash, you're not a good company, you're crooks. You pray on people that are trying to find someone to have a life with. I really hate your company and you're kind of
Preferred solution: Full refund
User's recommendation: Never
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |My account
My account continues to be difficult to login in, so I can't log the *** out. Not a good look..it looks like I'm out here 24 hrs.
Then when C.S.
is called they can't really understand the frustration so they hang up. And that's how they represent POF.
I wanted to become a paying member, but then decided that I can't give money to an entity who has treated me in such a manner.
User's recommendation: Hire more customer sensitive Customer Service Workers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I will like to disconnect my service due to losing my job am unable to pay anymore please
I lost my job please disconnected my service with POF.
I need to disconnect my service with POF
due to I lost my job. Please I need my money for other reason
Preferred solution: Can't afford lost my job
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I paid the $29.99 and did not get the upgrade
I paid for the upgrade and did not get it and I'm still waiting on either a upgrade or a refund will someone from customer service please contact me thank you
Deactivate account
I want my subscription cancel and don't know if the person did it or not. Very rude please take me off this horrible site it is not for me and send me proof I am off of it
Forgot my password can login
I forgot my password to login it wont let me reset my password and Im trying to pay my bill well theyre not aint got no complaints about anything they were due there a good company. Im gonna mess up nocturne
Getting billed and they won't let me cancel
I been billed and I'm using it i been trying to cancel and u guy's been still billing me... I want my fulll refund of 64.19 now... or I'll report pof as a scam.
Preferred solution: Full refund
Wrong account
I dont want money coming out of my bank account! I have a credit card i wanna use but no way to put it in on payments.

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I am level 35 they took my blue ring and I can’t cash out
I am level 35 they took my blue ring and I cant cash out. I need my level 35 back and I need to cash out and I am sending screenshots of my ID and pictures of I cant cash out and when I got banned and you cant see the blue ring around my picture saying level 35. Can yall help me please and thank you so much.
User's recommendation: Can y’all please help me
Y’all are letting bots and scammers on your ap!
I paid for a year of this garbage. I was really trying to look for someone.
All yall do is just platform *** and fake accounts. Act like I dont know. Im a soldier I can smell *** from a mile away. And when I post a shirtless pic yall delete it immediately!
You literally have *** with their tits hanging out and thats cool with you. Double *** standard!
Im fine paying for the few months, but I want the rest of my money back! WaterDog88 That was me.
Oh seriously get rid of the Asian bots!
User's recommendation: Don’t get it!
Simone has opened an account useing my puctres and pretty much my in I e my age and my location
Somebody has an account useing my picture and my info ie my age and location I do not have an account and have not for over 2yrs. Please help this has caused my problems with my relationship. I met my girlfriend over 2yrs ago on pof and have not been on my account was deleted
User's recommendation: Watch out
I want to close my account and get my money back, nothing but scammers have reached out to me and I reported them to you
Nothing but scammers have reached out to me and I have reported several of them, I am not satisfied with my services and I want a total refund or I will take legal action..
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Email CSR@***.com