Reset password don't get e mail

I tried to reset password and they were to send a new password to my email jameshenrycoyle@***.com and they never sent one to my email. Now I had to open a new email jameshenrycoyle@***.com and with that I open a new POF page yesterday.
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ID
#3439081 Review #3439081 is a subjective opinion of poster.
Location
Federal Way, Washington
New Reviewer
I want to change my gender preference to females and it will not allow me to it will only allow "any" so I am still getting males and it happens to be the majority and not a blended flow so I would like to change my preference to females and it won't allow me to. I am...
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ID
#3436598 Review #3436598 is a subjective opinion of poster.
Location
Newark, New Jersey

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Criminal activity on POF

I have now been communicating with 4 different men on POF over the past 2 years. All 4 men have now been demanding large sums money from me. David William Brim - Victoria, B.C. $65,000 Eric Rogers - Chilliwack B.C. $15,000 Clarke Bastile - Washington State $ 10,000 Jason Whyte - Vancouver $55,000

User's recommendation: Do not believer members who claim to need money for a sick child or travel expenses.

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ID
#3434508 Review #3434508 is a subjective opinion of poster.
Location
Victoria, British Columbia
Service
Pof Online Dating
Cons
  • No help what so ever
  • Difficult
  • Poor service
Loss
$70
Preferred solution
Let the company propose a solution

Cant log into my old account

I did not get any messages yet from them I just want my money back and keep me away from that stupid site people are rude.

User's recommendation: People are not nice online.

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ID
#3433749 Review #3433749 is a subjective opinion of poster.
Location
Buzzards Bay, Massachusetts

Did not fix my problem

My problem was never solved I still cant access my account ddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd ddddddddddddddddddddddddd dddddddddddddddddddddddddddddd dddddddddddddddddddddddddddddd ddddddddddddddddddddddddddddd ddddddddddddddddddddddddddd dddddddddddddddddddddddddd dddddddddddddddddddddddddddddddddddddddddddddddd
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ID
#3432914 Review #3432914 is a subjective opinion of poster.
Location
Vancouver, Washington

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund

I am being charged when I dont have an account any longer and havent for months!!!!!!!!!!!!!!!!!!!!!!
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ID
#3432576 Review #3432576 is a subjective opinion of poster.
Location
Casper, Wyoming
Loss
$38
Preferred solution
Full refund
New Reviewer

Refund

Just freaking give me a refund on a service that I did not use!! Easier access to review account!!! Easier access to review account!!! Easier access to review account!!! Easier access to review account!!! Easier access to review account!!! Easier access to review account!!! Easier access to review account!!! Easier access to review account!!!

User's recommendation: Don’t do it.

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ID
#3430172 Review #3430172 is a subjective opinion of poster.
Cons
  • Not accessible costumer service
Loss
$30
Preferred solution
Full refund
New Reviewer

Cancel

Cancel my account!!Easier access to review account!!!Easier access to review account!!!Easier access to review Easier access to review account!!!Easier access to review account!!!Easier access to review account!!!Easier access to review account!!!Easier access to review account!!!Easier access to review account!!!Easier access to review account!!!

User's recommendation: Easier access to review account!!! Easier access to review account!!! Easier access to review account!!! Easier access to review account!!! Easier access to review account!!! Easier access to review account!!! Easier access to review account!!! Easier access to review account!!! Easier access to review account!!! Easier access to review account!!! Easier access to review account!!! Easier access to review account!!! Easier access to review account!!! Easier access to review account!!! Easier access to review account!!! Easier access to review account!!!

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ID
#3430163 Review #3430163 is a subjective opinion of poster.
Loss
$30
Preferred solution
Full refund
New Reviewer

Cancel subscription and close account

I am trying to cancel my account, I cannot get anyone on the phone or an email back, it's getting really frustrating, I'm just trying to get my money back and cancel my account.

User's recommendation: Trying to cancel my account I can’t get anyone on the phone or an email back it’s getting really frustrating I’m just trying to get my money back and cancel my account.

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ID
#3422610 Review #3422610 is a subjective opinion of poster.
Location
Cleveland, North Carolina
Pros
  • I have met alot of great guys
  • I got some good guys when i did get to use it
  • Large dating pool
Cons
  • Refunds
Preferred solution
Full refund

Garbage

Trying to log on!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! *** requiring 100 characters

User's recommendation: Stay away !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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ID
#3420598 Review #3420598 is a subjective opinion of poster.
Location
Chicago, Illinois

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Hacked account and fraud

Someone hacked my account, apparently they changed my password because I requested to change my password and I never received your email, so the email on the account has most likely been changed, today (Sunday) I was notified that my credit card was trying to be used on PoF...this matter needs to be dealt with NOW and the account needs to be deleted..

User's recommendation: They need to make it easier for members to cancel or delete their accounts.

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ID
#3420596 Review #3420596 is a subjective opinion of poster.
Location
Eagleville, Missouri
Preferred solution
I want my account permanently deleted so this cannot happen again
New Reviewer

Account

It saying my profile is hidden and I keep unhiding it and it still say the same thing and I keep try but the same thing keep come up
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ID
#3420489 Review #3420489 is a subjective opinion of poster.
Pros
  • Never got to use it
Cons
  • Uncaring
Loss
$50
Preferred solution
Full refund
New Reviewer

Unable to send messages

I started of being able to send messages then all of a sudden stopped. I deleted my other account and made a new one after my ex found my account and started harrasing me. He made a fake account. But now with my new one it's doing the same. I can't sent no more messages. I am getting frustrated with it.
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ID
#3419614 Review #3419614 is a subjective opinion of poster.
Location
Montpelier, Ohio
Pros
  • Some nice guys
  • Meeting some 1
  • Dates
Cons
  • Not able to contact tech support
  • Fix
Preferred solution
I just want to beablw to talk to people.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Customer service issue

Woke up to my account slammed without ANY notice or warning AFTER I had paid to upgrade. Got a canned email from Ryan saying that if they find anything wrong they'll be in touch saying I had violated a policy!!! Not sure where or how as they won't respond. Won't respond in regards to refunding my full pymt. Interesting how you pay and upgrade and same day your account is slammed by them with ZERO explanation or assistance. *** poor if you ask me. Calling BBB and consumer affairs to report them.DO NOT PAY FOR ANYTHING IN POF. GO TO A LEGITIMATE SITE THAT IS CUSTOMER ORIENTED!
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ID
#3418048 Review #3418048 is a subjective opinion of poster.
Cons
  • Scammers everwhere pof do not care
Loss
$52
Preferred solution
Full refund

I need help

My ex my ex-boyfriend made up a profile for me and then he deleted it and it's caused me to not be able to get into PlentyofFish at all so if someone could kindly get back in touch with me I would muchly appreciate it thank you
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ID
#3417702 Review #3417702 is a subjective opinion of poster.
Location
Baltimore, Maryland