Luis P Kts

Cancell account

Stop still money...this is a fraude...l dont autorize to remove money from my account.. I will start legal action to pof if you dont stop still money. My name is Luis Pacheco 954 822 ****.request to bring money back inmmediatle.
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Preferred solution: Full refund

User's recommendation: Never

Anonymous
map-marker Chesapeake, Virginia

Account was deleted won't tell me why

I need the match.com customer service number. They banned me as well as okcupid and I did nothing wrong.
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Kevin H Yba

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Verified Reviewer

I can't remember my user name

Don't remember user name or password I'm trying to get in old account or make a new one it won't take my email for some reason I can reset password but don't remember user name
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Eric C Dhc

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Verified Reviewer

Membership not upgraded

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No upgrade on my membership when paid Premium plus very difficult to resolve issue after sales is non existent and could be a lot easier wont be back after this contract is finished! Put a limit on miles too yet I get people from Liverpool etc poor show plenty of fish should be wearing a mask
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Loss:
$30
Cons:
  • Everything about it

Preferred solution: My membership upgrade that I paid for

User's recommendation: Don’t bother £19 membership couldn’t speak to anyone £30 membership the same go out and meet people with friends save money

Deyon Wef
map-marker Miami, Florida

I paid and no upgrade

I made a payment but I still dont get the upgrade can you check for me on the email thank you for your assistance
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andrew r Bvo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Stop billing me

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In have canceled multiple times, and they still bill Me i don't even have any of the features I'm paying for either just lost in a limbo between the free and paid services and just stuck paying it
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Loss:
$5000
Cons:
  • Tomuch

Preferred solution: Refund probably to much to ask just stop the billing/payments

User's recommendation: Don't trust pof it's been 3yr and this issue still not resolved

Ryan M Eya

Payment issue

Cannot get ahold of one human being. When I'm trying to be a paying customer take money out of my account. Or send my account info over. No reply no human to talk to ,,... ... ...
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Loss:
$192
Cons:
  • No customer service one

Preferred solution: Full refund

User's recommendation: Definitely is wrong. No customer support at all

Robert B Pme

Account ban

Can you please reactivate my account was banned for no reason!!! I dont know what I did to get banned. But could you please fix my account as soon as possible!!! This will never happen again in the future.!! Ive been streaming for four months now, and this is never happened before.
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Pros:
  • To meet new people
Anonymous
map-marker Cleveland, Ohio

I need a refund in cant call noone

I need my money back it’s been a week you guys didn’t refund my money yet I don’t even have the acount no more
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Anonymous
map-marker North Haven, Connecticut

Charges

POF phone number disconnected you have to email them. Not happy with having to do more work and wait longer for refund.
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Fred G Zut

I paid but not update yet

I paid for app but is not updated yet I cant send messages and see the people That what I paid I need help to fixing this matter
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Loss:
$58

Preferred solution: Full refund

Shannon F Mmp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Verifications

They state my cell phone number is not real and have given me numerous error messages. Will not help me verify my account.
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Pros:
  • Meeting singles
Cons:
  • Verification process

Preferred solution: Would like to get verified

User's recommendation: Maybe fish elsewhere

Dereck D Gfx

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

My name is Dereck Desjarlais

POF - My name is Dereck Desjarlais
POF - My name is Dereck Desjarlais - Image 2
Youre not allowed to message Im trying to send messages but it wont go throughI was wondering if I was banned from Plenty of Fish Plus my phone number is not going through
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Maria V Xcw

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Verified Reviewer

Fraud investigation

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POF - Fraud investigation
POF - Fraud investigation - Image 2
POF - Fraud investigation - Image 3
I was disappointed that he couldn't tell me how the issue would be resolved. I was scammed by a user and it would of been fair to know how they would take action
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Loss:
$2500
Pros:
  • Some nice people very few
Cons:
  • Lots of fraud

Preferred solution: I was scammed 2500.00 from a user

User's recommendation: Be very careful of this man

Resolved
Dave S Ovm

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Verified Buyer
|

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Verified Reviewer

Resolved: Login issues

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POF - Login issues
Updated by user Dec 14, 2022

Company fixed the issue and I have been provided with full refund.

Original review Nov 14, 2022
Still no reply from POF in relations to login issues. I just want to rejoin the service I have paid for or please refund me my money. Thank you.
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Loss:
$101
Pros:
  • Dating website
Cons:
  • No support or value for customers purchases

Preferred solution: Full refund

User's recommendation: Will not recommend

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