POF Reviews

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My account

Yes I can't get into my account it has removed my account why would my account be removed I did nothing wrong I was happy to be there but now I don't and can't have a account
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ID
#3115232 Review #3115232 is a subjective opinion of poster.
Location
Cheyenne, Wyoming
New Reviewer

Termination

I dont know why my pof account got terminated? I was not a payed member and never had any problems before
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ID
#3112422 Review #3112422 is a subjective opinion of poster.
Location
Denver, Colorado
Preferred solution
My account back up

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cancel subscription

I want to cancle my subscription to pof . I am not satisfied with pof . It's just a rip off and lots of over weight women and older women with fake profiles.
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ID
#3112004 Review #3112004 is a subjective opinion of poster.
Cons
  • Lack of reponces back from women
  • Ripped me off
Loss
$80
Preferred solution
Just cancel subscription
New Reviewer

Cancel subscription

You have to go through a long process just to be aloud to phone this company and when you do you get an automated message saying they are currently closed .disgrace you should be able to cancel easily on line , plus I wasnt told it would be a subscription every three months I thought it would be three months then if you wanted another three months you would pay again

User's recommendation: Keep well away it’s a con.

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ID
#3110277 Review #3110277 is a subjective opinion of poster.
Pros
  • Being treated inappropriately
Cons
  • Impossible to cancel subscription
  • Scam artists use it to bilk people of their hard earned money
Loss
$30
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Having trouble deleting account.

Need some help permanently deleting POF account. Dont understand how to go through the process of deleting

User's recommendation: Try other dating sites because this one is impossible to permanently delete.

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ID
#3105352 Review #3105352 is a subjective opinion of poster.
Location
Erwin, North Carolina
Pros
  • Contacting pof
  • Works well to meet people
  • Plenty of fish customer service
Cons
  • I hate that theres no customer service number
  • Some information in extended profiles incorrect
  • Unable to provide secure accounts from being hacked

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

To delete my account

Can you delete my account my email is greatestvictor8@***.com I have tried deleting it on the website but it's not working.
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ID
#3103756 Review #3103756 is a subjective opinion of poster.
Preferred solution
For them to delete my account.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Resolved: Unable to access POF account

Update by user Nov 29, 2021

POF may have seen the review, as several other folks appeared to have the same issue..

Original review posted by user Nov 27, 2021
I have been unable to log into my POF account, and when I attempt to reset password, they do not send me a link. It is possible that I deactivated my account by mistake, but I want to be able to set things straight.

User's recommendation: Read and understand options before clicking on anything.

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Resolved
ID
#3101811 Review #3101811 is a subjective opinion of poster.
Pros
  • Consistent email contact re matches and messages
Cons
  • Site navigation can be tricky
Preferred solution
Access to my account restored.

You guys do shady business!!

If I agree to pay 10 dollars a month for 6 months which is the same as a contract then that means I want to pay 10 dollars a month for 6 months! Not the whole 60! I would really appreciate some feedback and better yet a solution to this problem we have at hand! Thank you! Derek Morgan

User's recommendation: I wouldn’t *** on that company if they were on fire!

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ID
#3101722 Review #3101722 is a subjective opinion of poster.
Location
Perry, Georgia
New Reviewer

Trying to cancel subscription

I thought you only payed for it when using this but you theyre still trying to take money out of my account even though I havent been on their site for months

User's recommendation: Don’t bother with this site rip off.

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ID
#3100978 Review #3100978 is a subjective opinion of poster.
Location
Birmingham, England
New Reviewer

Unable to send messages

POF - Unable to send messages
Usable to reply back to messages, evert time it tells me this this profile is unavailable even to upgraded members, and I have now just paid you £)16.90 hope it would solve the problem and it has not

User's recommendation: Not good.

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ID
#3100591 Review #3100591 is a subjective opinion of poster.
Pros
  • Has been good up till now
Preferred solution
The issue resolved

Should not be charged for this service..

I got charged $19.99 and I didn't give the pof any of my information ,I don't know how I got charged.
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ID
#3099922 Review #3099922 is a subjective opinion of poster.
Location
Louisville, Kentucky
New Reviewer

I don't want to proceed with POF

I didnt realise you were taking the money straight away years ago when I was on you didnt pay surely I have 14 days to say no????? Please put the money back in my bank

User's recommendation: Don’t bother.

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ID
#3099232 Review #3099232 is a subjective opinion of poster.
Loss
$120
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cancelation of subscription

I need to cancel my upgrade and get a refund please. I have already found my special someone so I don't need the service anymore
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ID
#3094231 Review #3094231 is a subjective opinion of poster.
Pros
  • I could have met some nice people or found love
Cons
  • Not easy to stop payment for upgrade
Loss
$20
Preferred solution
Full refund
New Reviewer

I like to sign up again

I still can't get to my account or able to set up a new account i need to know howto go about this situation
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ID
#3092447 Review #3092447 is a subjective opinion of poster.
Location
Tampa, Florida
New Reviewer

Unsubscribe to my subscription

They taking my money and I wanna unsunscribe its a monthly thing and I can't afford I'd like my refund please and ty

User's recommendation: Don't use this site for dating its taking my money daily and I work to hard for my money I'm having problems now getting my money back.

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ID
#3089720 Review #3089720 is a subjective opinion of poster.
Pros
  • That it is free
Cons
  • Extreme diffucilities
Loss
$100
Preferred solution
Full refund