Show reviews that mention
account site email profile password people money service reason phone
Filter review

POF - My account is closed. Rxguy56@gmail.com. You charged me today the $28th. Please credit my account. Ken Henjum

1.0
Details
Account is closed. Please credit what you charged me. Rxguy56@gmail.com
View full review
ID
#1692055 Review #1692055 is a subjective opinion of poster.
Cons
  • Charged money
Reason of review
Pricing issue
Loss
$39
Preferred solution
Full refund
I tried to log into my account but no access, no reason given, no notification, no email saying I've been banned, no customer service person to contact and no indication of what is wrong, just banned for doing nothing wrong and no actual indication that you've been...
View full review
2 comments
Anonymous
#1523566

They keep doingbit to me too. Too much given to women.

Any unseen woman can delete your account. No reason given, no email nothing.Anyone wants to get tich make a replacement of plenty of fkkkips without the anti male attitude

View more comments
ID
#1194908 Review #1194908 is a subjective opinion of poster.
Service
Pof Membership
Cons
  • Very poor customer service
Reason of review
Banned for no reason
Preferred solution
Let the company propose a solution
POF just deleted my account because I am a transgender person

Update by user Feb 19, 2018

It wasn't resolved. I don't expect to hear from them at all and I don't want to spend another second thinking about them. Those people who run POF aren't worth it at all.

Update by user Feb 19, 2018

I've decided that POF is not worth another second of thought. So I am going to mark this as...

View full review
3 comments
Marieann
#1723765

I have seen your article and after reading this blog then we found some interesting information .and now the pof account is very used for on life. the account is most important of the We create more dates and more relationships than any other dating site.

how to delete POF account.

so for any help & support contact us. delete pof account https://www.usatechblog.com/blog/delete-pof-account/ delete pof account

View more comments
Resolved
ID
#1192354 Review #1192354 is a subjective opinion of poster.
Product
Pof Account
Cons
  • How they treat transgender people like me
Reason of review
Your site does not state that transgender people are not allowed on your site

POF - Stolen/Hacked account/ Cheating

Ive been dating a woman I met on the site for almost a year now and things were getting pretty serious, so I thought. But I hopped on here w a gut feeling and found a newly started account that was her's from when we first met. I can see when they are online or not so when I saw her online I called and confronted her. She denies it up and down and says she is committed w me, says her FB account was recently hacked and is blue in the face from telling me the same thing happened to this account. I do not know who to contact to see if it's her actual account or a stolen one. I went from almost getting on a knee for this woman to moving on without her..... Has this happened to anyone? PLEASE HELP!
View full review
1 comment
Anonymous
#1619938

This company does not verify credit card information. They allow people to sign up with stolen credit card numbers. Now I have trouble getting a refund.

ID
#1187822 Review #1187822 is a subjective opinion of poster.
Product
Pof Account
Reason of review
I need an answer
Preferred solution
Answer for my problem

POF - My account got hacked into n they used my credit card information

1.0
Details
My account was hacked into n they stole my credit card information, n I want my money back n my account closed close my account, not a very secure sit if your account can get hacked into n credit card info stolden not a very secure site not a very secure site not a very secure site not a very secure site not a very secure site I want my account closed {{Redacted}} very disappointed
View full review
ID
#1185532 Review #1185532 is a subjective opinion of poster.
Product
Pof Account
Cons
  • Hacked into my account
Reason of review
Return, Exchange or Cancellation Policy
Loss
$130
Preferred solution
Full refund
1.0
Details
i have been trying to delete profile for a yr and stop receiving emails /new matches ect. i follow thier guidelines and it shortly reappears. i have been married and not getting it deleted is causing problems nor can i not find a phone number to talk to a real person...
View full review
ID
#1172386 Review #1172386 is a subjective opinion of poster.
Product
Pof Account
Reason of review
Poor customer service
Loss
$666
Preferred solution
stop sending emails and delete account/profile
Tags
  • POF Bad Customer Service
1.0
Details
The app logged me out and I could not get back in with my correct password. I never received a password reset link to my email after several attempts. I want to remove my profile and pictures but cant log in, which is super annoying. This has happen twice to me. All I...
View full review
2 comments
Anonymous
#1421150

The Same thing happened to me n my pics are Flowing around on POF I just wanna erase it and can even get in to my account app logged me out

View more comments
ID
#1169365 Review #1169365 is a subjective opinion of poster.
Product
Pof Account
Cons
  • Privacy issue and customer service
Reason of review
Poor customer service
2.8
Details
POF - My account
My account and access to POF is not available now...for no apparent reason! I can't regain access to pof therefore all my contacts have no idea why I don't answer them! POF has not answered my inquiry or helped in any way! I even tried calling a number which is now a...
View full review
ID
#1168171 Review #1168171 is a subjective opinion of poster.
Product
Pof Account
Pros
  • Amount of users
Cons
  • I hate that theres no customer service number
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Unfair Account Deletion

Dating Site Review

4.5
Details
I have been on POF for 2 weeks now and this afternoon the site was down for scheduled maintenance without warning for 6 hrs now. Should maintenance be done when there is less traffic ? Why do maintenance on my dime?
View full review
ID
#607068 Review #607068 is a subjective opinion of poster.
Reason of review
Damaged or defective

Contact POF Customer Service

Website:
Mailing Address:
8750 North Central Expressway, Suite 1400
Dallas, Texas 75231
United States
Contact POF Customer Service

POF Products and Services Reviews

Compare Companies

POF
POF
2426 reviews
1.8
VS
Match
Match
272 reviews
1.3
Compare POF vs Match

Latest Question

POF Questions

POF - Profile Filtering - Frustrated upon sending letter.

I'm member of POF. Upon doing a search, I wish they would not show profiles that I do not meet criteria. I spend much time writing a letter... only to get the following message, "this member only accepts certain criteria" Time and time again, waisteing my time and feeling rejected. POF...have your database programmers solve this problem. It is giving your website a bad reputation. Time and time again, waisteing my time and feeling rejected. POF...have your database programmers solve this problem. It is giving your website a bad reputation. Time and time again, waisteing my time and feeling rejected. POF...have your database programmers solve this problem. It is giving your website a bad reputation. Tim
View full review
ID
#594463 Review #594463 is a subjective opinion of poster.
Product
Pof Profile
Reason of review
Bad quality
Preferred solution
Let the company propose a solution