POF
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fort Davis, Texas
My account was deleted by POF and I still had several weeks of paid service
I want my money back or turn my account back on
I've had POF for about 7 months and have paid quite a bit of money
User's recommendation: POF IS A LEGIT SITE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI just needed to cancel my subscription, I paid for one month expecting one month trial I did not use the dating site. Another month is being billed, please cancel my subscription.
I signed up to see what one month would be like, I never use the site, I am now being billed for the second month, I need my subscription canceled and stopped, please, anybody who is paying for more than one month, would take the year subscription.
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want to why they removed my account
I've been trying to cancel my account and I'm having trouble doing it so can you please help me so I don't have to pay you guys anymore or come on let's be real about this the system sucks there's got to be a better way I've been trying to cancel this for months and is coming up on my credit card I don't want to pay you guys anymore
- System is bad
Preferred solution: Full refund
Jersey City, New Jersey
I cant send and recieve messages
I have premium but sending&recievng messages are not working, i took pictures you can see messages and conversations are empty
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed to update new number i cannot log in
My phone was stolen, and I had to get a new one with a new number. I cannot log in because they send the code to my old phone number. My new number is 215669****.
Preferred solution: Update my new phone number i cannot log into my account because the code keeps being sent to my old phone which i no longer have
Wichita, Kansas
I want to be removed from pof
I want to be removed from POF, please remove my data now before I contact the better business bureau
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerJUST UPDATING MY ONLY NEW PHONE NUMBER
I stay in the free section and I did not get pissed off, just updating my phone number. Thanks.
What do you want me to do, post another poem that I have written? Can't do it from this new laptop computer.
- There are lots of members
- Must be careful ofbthe scammers
Preferred solution: JUST COMMUNICATIONS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Birmingham, Alabama
Good deal
It was good..resolved issue pronto
Had to email n call...issue resolved within an hour...deleted my account,,all data,,card too...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy purchases haven’t gone through and now I’ve been charged twice.
I paid to be able to see likes and people, but nothing is going through. I've been charged twice now trying to get it to work.
I can't see any likes, views, or anything. I want my money back or I want it fixed - one of the two.
Preferred solution: Full refund
Sherman Oaks, California
Stop bulling my cars 9212 last 4digits.stop billing my card
Stop billing my card. I don't have your services Ethel Cole 213369****.
Stop stop billing my card ending 9212. Ethel Cole
Louisville, Kentucky
Refund
I have not been on plenty of fish for several months. You all still take money on my checking account. Please stop and give me a refund.
User's recommendation: Refund
Sherman, Texas
Can’t login to my account
Site is not working good and is a waste of time . I couldnt change my phone number.
After getting a new phone I was not able to change my phone number. Customer service is a joke
User's recommendation: Don’t try
Tijuana, Baja California
POF is not FREE to use, not even close
They say POF is a "free" site and then nickel and dime you to do literally everything. So, I would have spent more to use their difficult and expensive site than Match or Zoosk.
Then I couldn't contact Customer Service directly to cancel my subscription. They send you down a dark hole instead.
I tried to send a message to Support to cancel my account, but I have no idea if it went through. What a nightmare!
User's recommendation: Avoid at all cost and go to Match or Zoosk, POF is NOT free to use
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Englewood Cliffs, New Jersey
Do not want to renew
NI am moving out of state and dont want to renew . It was up for renewal and I dont want the automatic payment taken out.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: No support
Company fixed the issue and I have been provided with apology. I opened a service ticket about twice a week for 6 weeks
I haven't been able to update my profile for a month. They are either doing nothing or have no idea what the problem is.
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