Unclaimed
POF
Reviews and Complaints
1.8M
CLAIMED LOSSES
3.9K
TOTAL REVIEWS
52K
PAGE VIEWS
19
ISSUES RESOLVED
POF Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerMy account was banned and I want to know why
I was just notified that my account was banned and I want to know why. I have not done anything to violate your policy or rules and regulations. Please just advise me what happened.
ID
Location
Sun Prairie, Wisconsin
Pros
- To find someone
Cons
- Made changes without contacting me
Preferred solution
Apology
New Reviewer
I have been knocked off plenty of fish for no reason I have not violated anything
Nothing because I cannot get a hold of anybody to talk to you about thisPlease have somebody call me at 614-321-**** thank you
ID
Product
Pof Profile
Pros
- Nice selection of males
Cons
- Not happy
Preferred solution
My account back0
New Reviewer
I have been left off of Plenty of Fish for no reason
I have been knocked off of Plenty of Fish Call mom I have not violated any other condition I will explain further please call me
ID
Pros
- Ability to meet potential matches
- Ability to make new friends and find somebody for me
Cons
- People asking for money
Preferred solution
Back on Plenty of Fish I set up a new account put my phone number in but I cannot get past oh crap please help me
New Reviewer
Cancel my ***
Cancel My mother *** subscription to the *** since you make it so *** difficult to do it now or I am contacting the police
ID
Location
Cedar Rapids, Iowa
Loss
$21
Preferred solution
Full refund
New Reviewer
Scammer
Jose Anthony on Plenty of Fish dating website is a scammer and communicated with me about being in love with me, wanting to get married and me meet his daughter, etc. He even sent supposedly picture of his daughter and home . Then asked me to send a gift card from Walmart to his daughter for her birthday when we had not even met yet. When I told him I didnt know how to do that. He told me to just go to Walmart, etc. That is when I knew he was fishing for money and a scammer. I tried to report him to the site but I had already canceled my account with them because of him and didnt know how so that is why I am filing this report so others wont be fooled by him.
User's recommendation: Don’t use this site.
ID
Pros
- Was free
Cons
- Fakes
- Full of scammers
Preferred solution
Let the company propose a solution
New Reviewer
It sounded like I got a fax number
Issues with my account I put my cell phone number in so I can get a cold but I dont get a cold so I can proceed so can you help me pleaser
ID
Preferred solution
I put my phone number in and I do not get a cold the six digit code so I can proceed
New Reviewer
I am not getting any sevice from pof . I purchased a new phone and have a new carrier.
I purchased a new phone with a new carrier. Ever since I have been unable to log in to pof. I messaged them a while back and still have not heard back from them. I was probably only 30 days in on a payment for 6 months in advance. They owe me 5 months more of service or just prorate me for 5 months of service I could not receive. I will try calling in the afternoon tomorrow and try and solve the situation.
ID
Loss
$80
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerResolved: They deleted my account for no reason
Update by user Nov 17, 2021
Company fixed the issue and I have been provided with apology.
Update by user Nov 17, 2021
Ok so I sent them an email and they replied "...Your profile was flagged for review and quarantined etc..." so thats why I couldnt sign in and they now approved my profile so I have been able to log back in. Hopefully it never happens again.
Original review posted by user Nov 17, 2021
Try to sign in and it said my account had been deleted for bla bla bla. I wasnt messaging nobody had the same picture since forever. Those people are thief I made money on live and didnt cash it so what they are gonna keep my money. Eww pof is really a *** site. User's recommendation: Skip pof not worth it.
Resolved
ID
Loss
$400
Preferred solution
Full refund
After my phone was no longer working with POF I tried to contact them to have it fixed they said send them $5 refundable that's a joke so I sent the money they did not help they wanted me to pay another $39 to get help also refundable right so POF still does not work I...
View full review
ID
Location
Centereach, New York
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerLive credits
my money has been pending from live for 4 days and not sure why because they said it only takes 3 days to be approved
ID
Location
Southfield, Michigan
Preferred solution
see what's going on with my pending payment
New Reviewer
Compensation
I was talking to someone on POF who turned out to be a scammer. I should have noticed the signs but he sent me pictures which ai have that looked totally credible. I have lost £150. As it was someone from your site can you tell me if I am liable for compensation. Thank you. I have more screenshot of transactions plus our conversation. Please advise if you need me to send these on. Thank you
ID
Location
Cardiff, Wales
New Reviewer
Message not going through
No Im not by my messages are going through and I cannot seem to login and I paid for premium package!!!
ID
Pros
- No pros
Cons
- No customer service team so dont lose your details
Loss
$100
Preferred solution
Full refund
CAN NOT GET THROUGH TO ANYONE!!!!
I want to END MY ACCOUNT- MEMBERSHIP! I go to Itunes and there is nothing to click to end membership!!!!!! Only choices is to pick another plan!!!! VERY FRUSTRATING! Please contact me because I can find HOW TO GET THROUGH TO YOU!!!!! Member-bueatybiz Email-bueatyq@***.com
ID
Location
Brooklyn, New York
New Reviewer
Unable to login
Forgot my username and password. Tried to login but couldnt. Last used it 2weeks ago. I have tried all I could not working
ID
Preferred solution
Unable to login
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCan not log on to my account
My app not deleted by mistake pof can not used my email address Andrew.stock1963@***.com can re set app please Andy
ID
Pros
- Amount of users available and ease of contacting them
Preferred solution
My app working again
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