Joanna C Twu

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Verified Reviewer

They removed me for no reason and I want my picture taken down

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POF - They removed me for no reason and I want my picture taken down
They said I violated something and I did not. I want my picture deleted. I would never use their site again after this and no reason given
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Pros:
  • No pros all cons
Cons:
  • Can apparently do whatever they want with your account a

Preferred solution: I want my picture deleted and whole account

User's recommendation: Don’t use or post pictures

Chris G Dsj

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Verified Reviewer
| map-marker Osseo, Minnesota

I paid and can't use the service

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They took my money, but I can't use the services. Don't do it. I tried to get help but received none. They took my money and I can't even get activity on the site. It's a bunch of nonsense. I spent money for absolutely nothing. I would like to nail them to a wall for taking advantage of people. I don't have a lot of money, and they screwed me over. 507-822-****.
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Peter R Goz

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Verified Buyer
|

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Verified Reviewer

I payed for upgrades and I can't use them

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POF - I payed for upgrades and I can't use them
I want my money back because I can't use the upgrade I paid for on pof for the one month upgrade for 29.99
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Loss:
$32

Preferred solution: Full refund

English B Msl

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Verified Reviewer

I have been trying to open an account for months and when I got to sign in. I get a run around. To change my password.

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Open my account I signed up for. I have to get a new email address to open my account. As soon as I am being honest about my gender. I come back to find my account is no longer active.
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Preferred solution: Apology

User's recommendation: I’m sure they are not allowing transgender people on this site.

Ben S Uaw

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Verified Buyer
|

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Verified Reviewer
| map-marker Reykjavik, Hofuoborgarsvaoio

I can't receive or send messages

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POF - I can't receive or send messages
Updated by user Mar 25, 2024

It has developed agonizingly

Original review Mar 25, 2024
It's frustrating that I can no longer communicate with my contacts on the app. I send a message and it doesn't show on the sent messages area and I have not received any replies from my contacts as usual for over a week now. My subscription is still on and I send first time massage, it disappears and continuesly like that. I have tried everything possible, no way . Why why why???
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Cons:
  • Remedy the proposed problems mentioned abovr

Preferred solution: Get my issue as mentioned resolved immediately please

User's recommendation: Frustrating

Anonymous

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Verified Buyer
| map-marker Tampa, Florida

Cant log in

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POF - Cant log in
POF - Cant log in - Image 2
I didn't get any help after submitting all the requirements. No texts no calls. I would like this issue resolved as soon as possible please contact me back. It will be my pleasure to have my plent of fish profile back.
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Alexei Gpk
map-marker Leesburg, Virginia

My ex gf hacked my previous account and damaged it

POF - My ex gf hacked my previous account and damaged it
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My ex gf is an alcoholic and wanted everything gone and ruined my reputation. She affected this site I was on. My church and friends locally. I would like to rejoin and find a fitting respectable Christina on here. Locally if possible and apologize to POF for all the mess from not being careful and I do forgive her.
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User's recommendation: Be careful who you let into your heart and listen more than talk.

Debbi W Pht

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Verified Reviewer

They took my profile down for no reason

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I still dont know why they did it?. Shrug I was putting a picture of me just laying on a rock and it was a nice picture then immediately poof it said my account had been deleted. I wasent paying for the site but that shouldnt matter. It freaked me out and kinda hurt my feelings because i always try to be respectable.
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Pros:
  • Meet people make friends
Cons:
  • Scammers and fake profiles

Preferred solution: I want to know why my profile was removed by them.

James C Nuk

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Verified Reviewer

Can’t get onto the website after Subscribing

Allow me to log into Plenty of Fish after I subscribe already. I subscribe today, which is June 7, but I did not download the app at the time after I subscribed I downloaded the
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Loss:
$30
Pros:
  • Great site
Cons:
  • People not truthful in profile

Preferred solution: Full refund

User's recommendation: Plenty of Fish is a great site

James C Nuk

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Verified Reviewer
| map-marker Doylestown, Pennsylvania

I just subscribe today! But I can't get on

I just subscribe today, but I did not download the app at the time. I download the app after I subscribed and now its telling me to subscribe again but I just paid 2999
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Betty S Yqf

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Verified Reviewer

Paid upgrade but can not see

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Updated by user Apr 28, 2024

Waiting for response

Original review Apr 28, 2024
On March 11th, l upgraded for 3 months for $39.99 on my Discover card.. I get numerous views and meets, whether they are true or false, but l have yet been able to view, as if l never paid. Please fix this and extend my 3 months as of the date l can actually view.
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Loss:
$40
Pros:
  • Better dating site than most
Cons:
  • Getting scammed

Preferred solution: Reply and fix the issue

User's recommendation: Not worth upgrading

Brandon J Tsn

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Verified Reviewer

Charged after caneling

POF - Charged after caneling
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I was still being charged after my membership expired twice in the month of December It would not let me update my new number when I tried to set my new number to continue it charge my card for service when I couldn't register my new number.it continues to charge last month I canceled it in the month of October 2023.
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Loss:
$63

Preferred solution: Full refund

Kendrick J Lph

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Verified Buyer
| map-marker Killeen, Texas

Y I pay 29.99 2 times for one month and still can't see who likes me

POF - Y I pay 29.99 2 times for one month and still can't see who likes me
POF - Y I pay 29.99 2 times for one month and still can't see who likes me - Image 2
I subscribe twice for 29.99 for one month and I still cant see who likes me what do I have to do to see who likes me on pof
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User's recommendation: Unlikely

Twyna C
map-marker San Jose, California

I'm trying to get a code for pof. U send me one they won't except

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I open another account cause some one was using my old account. But my name is still me twyna chorre. And a new password
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Anonymous
map-marker Moorpark, California

I can’t get through to anyone to fix my account

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This company sucks. They don’t have a direct number for help when their issue that occurred to my account.
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User's recommendation: Buyer beware no one‘s gonna help you