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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

POF - Consider carefully before using this sight!

1.0
Details
My account was recently hacked. I have sent several emails to PoF and have yet to receive a response from them. I have been on this site for a few years and I am not a paying member. I recently thought I had found a phone number for PoF, it had their logo and all. So I called it. I guess I was speaking with the hacker himself because he wanted me to install 2 apps on my phone. 1 gave him remote access to my phone and the other was called ca$h app so he could get my bank and social security info. The phone numbers to watch out for is 18002016502, that is the one on the website. The call dropped and he called me back from this number, +14375369308. I hope PoF sees this. The hacker already told me it is for a girl on girl sex site . I guess I will find out just how much PoF cares about its non paying members.
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Review
#1711445 Review #1711445 is a subjective opinion of poster.
Pros
  • Free options
Cons
  • No pof customer service phone number
  • Unable to provide secure accounts from being hacked
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Hackers Allowed
1.0
Details
I registered for an account on Plenty of Fish on November 10, 2019. I upgraded the account shortly after registering it, paying $51.00 through PayPal. On Saturday, November 16, 2019 at about 5:30pm CST, I was logged in, perusing the other profiles. The account suddenly...
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2 comments
Anonymous
#1778904

Your refund is now complete! Please note it can take up to 1-10 business days for a refund to appear on your statement, depending on the processing time of your card provider.

Please do not hesitate to contact us if you have other questions or concerns: 1-888-299-9531. Thank you for your understanding, and Happy Fishing! Regards, POF Billing Replies to this email will be automatically deleted.

If you do not wish to be notified by email, please unsubscribe here: http://www.pof.com/mailsettings.aspx Plentyoffish Media Inc. #142-757 West Hastings St., PMB 670, Vancouver, BC V6C1A1

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Review
#1710920 Review #1710920 is a subjective opinion of poster.
Cons
  • I very unlike it
  • Horrendously bad account security
  • Automatic renewal with account lockout
Reason of review
Poor customer service
Loss
$51
Preferred solution
Full refund
Tags
  • Profile Deletion
  • Block User

POF - No, appalling service

1.0
Details
Awful. Cannot contact to cancel subscription. Forgotton my email and password, and am i paying the price. Bank have been in contact to instruct no more to be taken, they are not listening. Money is still being taken. No contact number, nothing. Stay wrll clear off this site
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Review
#1710716 Review #1710716 is a subjective opinion of poster.
Service
Plentyoffish Online Dating
Reason of review
Poor customer service
Preferred solution
Full refund

POF - It is a good site but just be careful.

Since POF updated their site I am no longer able to sign into my account. I have tried to reset my password but never get the email sent to me from POF with the link for resetting the password. I have just emailed POF to see if they will respond. If I don't hear something soon I will just have to make a new account. I am very frustrated about this!
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Review
#1710629 Review #1710629 is a subjective opinion of poster.
Pros
  • To find someone
  • Free site
  • Ease of access
Cons
  • Wrongful deletion
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution

If you are a transwoman, do not feel accepted in POF

1.0
Details
I made 3 or more accounts as a transwoman in POF as a woman seeking men. Got blocked all those times with no warning or explanation. They just blocked me as if my identity does not exist. That just made me feel better.
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Review
#1709915 Review #1709915 is a subjective opinion of poster.
Reason of review
Transphobic
Preferred solution
Let the company propose a solution

POF - There is no one to help you once you put your credit card info in. They have it all but did not upgrade me.

1.4
Details
Pof refused my credit card saying security code wrong. It is not. It is correct. I can not get help to solve this to upgrade . Yet they have all my information but im not upgraded How do i get help? The card is fine . i checked with them Judee ogrady fearn
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Review
#1709866 Review #1709866 is a subjective opinion of poster.
Service
Pof Membership
Pros
  • See men your age near you
Reason of review
Took all credit card info. Accepted then came back said needed security code. Gave again. Then they said wrong code. I. Called co. And it's on my card . No one to correct. Still not upgraded
Loss
$38
Preferred solution
My security code is correct. I want help to get ut straighten out

POF - Great site. Write your password down someplace secure.

I have forgotten my password and am unable to recover it on your site as I deactivated both my email and telephone numbers associated with my account as a result of being hacked. I don't mind opening a new account, but I need to ensure that my credit card will not be charged for the old one which I cannot access. I can be reached at dmoss1949@gmail.com or at 404-405-6844.
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Review
#1709852 Review #1709852 is a subjective opinion of poster.
Pros
  • Good site
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution

POF - Avoid

1.0
Details
Was hacked as they target paid members for cc details. Ended up with account full of gay contacts that cannot be removed. You cannot get any sort of coherent rsponse from customer support.
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Review
#1709744 Review #1709744 is a subjective opinion of poster.
Product
Pof Website
Cons
  • Customer service is terrible want my money back
  • No customer service
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund
Tags
  • Absolute Joke

POF in Maidstone, England - I already cancelled

I already cancelled my POF account few months ago but I noticed that the money £19.99 still taking out of my account. Now I don’t remember my POF login details. My email address is asif24@hotmail.com Please cancel my POF account ASAP. Kind regards Asif Khattak
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Review
#1709724 Review #1709724 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$60
Preferred solution
Cancel my POF account

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

POF in Lowestoft, England - I dont use Mobile Phones

I dont have a Mobile Phone or Mobile
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Review
#1709320 Review #1709320 is a subjective opinion of poster.
Reason of review
I dont own a mobile