POF Reviews and Complaints
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Is this your company?
9
ISSUES RESOLVED
2.3K
TOTAL REVIEWS
$1.1M
CLAIMED LOSSES
$5.9K
AVG LOSS
16.3K
PAGE VIEWS
What's your story with this company?
Ask a Question About POF
Cons
- Non-existent customer service
- Inability to contact customer service
- Account deleted for no reason
Pros
- Has been good up till now
- Free
- Website
Don't use | POF review
Please delete my account. Please delete all pictures please delete my profile my name is Ashley Colston.
Review
Reason of review
Private
Don't use it!! | POF review
I've been trying to shut off my account and can't!!!. I've also been getting billed when I'm not using it and haven't for months.
Review
Cons
- No human to resolve issues no toll free number or email address
- Appeared to be willing to fix the issue
- No phone number to contact pof about scammers
Reason of review
Access/ activation issues
Loss
$66
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhat going on to my account | POF review from Brooklyn, New York
what going on to my account ??? that my username marvin182 please call me 929 340 22 32 name is ricardo rickynation183@gmail.com
Review
Product
Pof Account
Stay on | POF review
Cant get in my page
Review
Reason of review
To be able to communicate with ppl
Don't ever get pof
I got pod and in less than a weeky account was hacked. I was unable to contact ANYBODY by phone email or anything to help me whatsoever. What joke this site is.....
Review
Product
Pof Account
Don’t get premium | POF review
I deleted my account and was charged for the Premium upgrade when my account was deleted, I want a refund.
Review
Product
Pof Account
Cons
- You stole my money and ignored my emails
Reason of review
Return, Exchange or Cancellation Policy
Loss
$22
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerChange my phone number | POF review from Mansfield, Texas
It's not letting me change my phone number to get the access code
Review
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution
Fix the problem of hackers | POF review
Someone has hacked into my account and I am unable to do anything I need help resolving the issue I cant get into to reset my password
Review
Product
Pof Account
Pros
- Has been good up till now
Cons
- Scammers and people who misrepresent themselves
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMessages not being sent | POF review
When I send a message it says sent but when I look in my sent messages there is nothing there,also not getting any messages as they think I'm ignoring them
Review
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIt sucks!!! | POF review
Ive had the WORST technical issues with this dating app. Ive literally had to do TWO profiles because it logs me out on its own and then tells me my password doesnt work. Then when I try to redo it, they NEVER send me a link to reset it. So then I tried a new email and now it wont let me create an account. It tells you to get ahold of customer service, which you cant do! NOT WORTH THE TIME OR HEADACHES!!
Review
Product
Pof Website
Reason of review
Poor customer service
Loss
$30
Preferred solution
Let the company propose a solution
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Cancel