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Verified Reviewer
New Reviewer

I was wrongfully charged

POF - I was wrongfully charged
I was charge for services I did not confirm. I never gave permission to take money only sign up for one month not continuous payout and the site won't let me remove my debit card
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ID
#3831779 Review #3831779 is a subjective opinion of poster.
Loss
$35
Preferred solution
Full refund

About subscription

I've been trying to cancel my subscription to POF can u tell me when my six months is up and how to cancel before that time cause it's not under subscription in Google play or under my email
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ID
#3829345 Review #3829345 is a subjective opinion of poster.
Location
Sandy, Utah

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Verified Reviewer
New Reviewer

I don't know my old number

I don't know my old number to confirm it so that I can update my new number so please him me out to update my number
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ID
#3827959 Review #3827959 is a subjective opinion of poster.
Location
Bristol, Pennsylvania
Pros
  • Its a good site
Cons
  • Inability to login
Preferred solution
A solution to my problem

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Verified Reviewer
New Reviewer

I want you to delete my account for

I am from a clicky town and people are making fun of me for being on your website my photos are in there and you locked me out so please and thank you delete my account right now
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ID
#3824482 Review #3824482 is a subjective opinion of poster.
Location
Calgary, Alberta

Fraud

Theresa Jett, signs in under fake accounts and stocks me and tries to get me kicked off. Restore my account please
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ID
#3823021 Review #3823021 is a subjective opinion of poster.
Location
Santa Clara, California

Annoying

Since starting site full of people who are not in this country!! Billing is an absolute joke I complined last month the took there ££ on 31/7 and I thought it would be terminted but no the absolute idiots have curtailed my service immediately!!!
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ID
#3822613 Review #3822613 is a subjective opinion of poster.
Location
London, England
New Reviewer

I can’t log into my account

I try logging into it with the password that I know and I wasnt able to Ill try resetting it can I change your email back to reset it
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ID
#3820848 Review #3820848 is a subjective opinion of poster.
Location
Edmond, Oklahoma
Preferred solution
Let the company propose a solution
New Reviewer

Can't log into my accountI can log into my account

Im not able to log into my account Whats the password I remember. I tried to reset it sending my email and I havent received anything back
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ID
#3820816 Review #3820816 is a subjective opinion of poster.
Location
Edmond, Oklahoma

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Verified Reviewer
New Reviewer

Messages want go through, happened 3 days money lost and no refund for the days I wasn't able to use the site. Now same issue. My account is verified. Had to be unlocked customer serv. Now same prob

This is the second time my messages and profile is not working nor appearing to be viewed. What is the problem. I have paid my money and now for the second time i cant use this site this will be 3 days i have lost . Can you please get this account fixed asap! This is ridiculous.

User's recommendation: Call if you have a problem they don't reply to emails.

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ID
#3815628 Review #3815628 is a subjective opinion of poster.
Location
Dallas, Texas
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

I was talking bad to a scamer

Your site saturated with catfish and scam profiles I did tell a few of them what I thought Im a combat veteran I paid this site , I will be more careful with my wording I ask that my account be restored immediately and I will be more careful Im only here with sincere intentions finding love Thanks

User's recommendation: Be careful who you talk too so many fakes.

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ID
#3813345 Review #3813345 is a subjective opinion of poster.
Location
Rancho Cordova, California
Pros
  • Meeting people locally if you can get into your account
  • There is no one to speak with for resolution
Cons
  • Being scammed
Loss
$100
Preferred solution
My account usable for what I paid for

Unauthorized charge to my account

I'm pretty sure I had cancelled the subscription. Was emailed by my credit union as to accepting the charge and said "NO" only to find that POF charged me $89.99. I was given no email warning as to wanting another subscription. I commute to work every day and work paycheck to paycheck and need that $89.99 to buy gas and other necessities. POF was a joke from the start with transgender, fake profiles , and unsightly women with more testosterone than myself, a grown man!! I just want my money back that was stolen from me. Thank you.
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ID
#3809119 Review #3809119 is a subjective opinion of poster.
Location
Blaine, Minnesota

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Verified Reviewer
New Reviewer

Things showing up on womens profile

It's saying if you would like a bj blowjob/and saying things that woman aren't putting on profile when you look at pic of person it's under pics I thought this didn't tolerate this crap it's suppose to be clean but the other issue is when chatting you talk to some one and they are there and then there gone and it still shows on line and they send a message later and say what happened I'm not really sure if this site is legit

User's recommendation: Make sure your talking to some one it feels like a scam.

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ID
#3803434 Review #3803434 is a subjective opinion of poster.
Location
Cicero, New York
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Lack of response to my complaint

one of their registrants posted a profile nude photo of himself to me after tricking me into calling him on his phone. I complained.
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ID
#3801142 Review #3801142 is a subjective opinion of poster.
Location
Clifton, Colorado
Preferred solution
Apology

Legal

This company is abysmal. I was nearly scammed by someone claiming to be the father of the daughter I was talking to who said she was underage. It is too easy to lie about your date of birth. I found out this is a common scam on this site though and luckily the only good thing the site did was put me in contact with a lawyer right away through text as I was scouring the internet to see if this was a scam. I sent an angry email to plenty of fish and they never responded. Also no customer support hotline. Avoid at all costs and stay safe on dating apps and sites.
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ID
#3800943 Review #3800943 is a subjective opinion of poster.
Location
Swedesboro, New Jersey

Cant log in to my account

I don't know if I Logged out or was Kick off if I were do not No or was Not trying to do anything wrong Love POF Would like too Join back and be A Dedicated Customer...

User's recommendation: POF is A Great Site for Meeting Nice and Intelligent people....

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ID
#3800731 Review #3800731 is a subjective opinion of poster.
Location
Miami, Florida