Contact POF Customer Service
POF Phone Numbers and Emails
Toll-Free Number:
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(800) 952-5210California Department of Consumer Affairs
Accounting/ Billing:
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(888) 299-9531Billing Support (US/Canada)
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+6 187 228 0199Billing Support (Australia)
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+44 208 068 0970Billing Support (UK)
POF Emails:
Contact Information
POF Website:
POF Help Center:
Corporate Office Address:
Other Info (opening hours):
MTCH Technology Services Limited
Plenty of Fish
WeWork Charlemont Exchange
42 Charlemont Street
Dublin 2, D02 R593
Ireland
Plentyoffish Media ULC
8750 N. Central Expressway, Ste 1400
Dallas, TX 75231, USA
POF
Attn: Cancellations
P.O. Box 25472
Dallas, TX 75225, USA
Fax:
How Good is POF's Customer Service?
After you pay to join, you have to pay much higher additional fees in order to read messages sent to you, or who they are from. It's a scam.
I’m not free user
I have already upgraded my account
But it is still saying my account type is free
Not right
They did resolve my issue in a timely manner
Poor a lot of Dishonesty
Actually I want to do some upgrading with my POF account, so it's to their advantage ! However, it's about impossible to correspond with reps at POF.
They just don't seem to be responsive to their "members" , ... clients etc. needs.
Lousy
Summary of POF Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call POF?
Account Question:
- “Took money out my account”
- “Not able to access account”
- “Account violation”
Activation/ Cancellation Question:
- “Cancel my subscription”
- “Cancel subscription”
- “Cancel upgrade”
Payments and Charges Question:
- “Invalid charges to my bank account”
- “Billing issue”
- “Billing help”
Request for Information Question:
- “Request refund or cancelation”
- “Question and concern ?”
- “I need help to navigate photo on site”
Refund Question:
- “Refund and cancel subscription”
- “Refund”
- “Membership and refund”
Product/ Service Question:
- “Not working”
- “I keep loosing connection with my live stream”
- “I will like to disconnect my service due to losing my job am unable to pay anymore please”
Website/ Application Question:
- “Your site is nothing but scams. I want a refund”
- “Help with the website”
- “I can't get past the part in my application we're I type in my phone number, and get sent a verification code.”
Cards Question:
- “My card was charged”
- “To delete my card . I dont want to pay for this any more”
- “You all trying to take money off my card after I had cancel please stop”
Staff Question:
- “Change service to monthly”
- “Service I paid for MF”
- “End service”
Shipping and Delivery Question:
- “No, y'all got my message but you don't give a damn about nothing for me to be dangerous on POF all you want is money are you wanted to get the token? What the heck is a token means you never contact me back I tried to call ya and I just wanna to can!”
- “I payed for upgrade and didn't get it”
- “Where is my account”
Return/ Replace Question:
- “Can not return a message”
- “Can't return messages”
Employment Question:
- “Job email”
Other Question:
- “Payed membership no access”
- “Acojnt recobery”
- “Actually”
About
, , , ,
POF is a large web-based dating service. It is wholly owned and operated by The Match Group. The company is headquartered in Vancouver, British Columbia, Canada. The service was launched in 2003. POF available in 9 languages. Membership is required. Accounts of rude and fake persons are usually deleted. Users can send messages, photos, and videos to each other. Only females can send private images. All messages after 30 days are deleted. Now the service is available for gadgets with Apple and Android operating systems. Upgraded membership allows using extra futures. Customer service is provided by phone and by e-mail during normal business hours.
POF is ranked 105 out of 512 in Dating and Social Networking category
USA, Canada, Europe, Worldwide
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