Contact POF Customer Service
POF Phone Numbers and Emails
Toll-Free Number:
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(800) 952-5210California Department of Consumer Affairs
Accounting/ Billing:
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(888) 299-9531Billing Support (US/Canada)
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+6 187 228 0199Billing Support (Australia)
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+44 208 068 0970Billing Support (UK)
POF Emails:
Contact Information
POF Website:
POF Help Center:
Corporate Office Address:
Other Info (opening hours):
MTCH Technology Services Limited
Plenty of Fish
WeWork Charlemont Exchange
42 Charlemont Street
Dublin 2, D02 R593
Ireland
Plentyoffish Media ULC
8750 N. Central Expressway, Ste 1400
Dallas, TX 75231, USA
POF
Attn: Cancellations
P.O. Box 25472
Dallas, TX 75225, USA
Fax:
How Good is POF's Customer Service?
Still want my *** profile deleted, which has not happened and when i went to.delete this profile found an other one feom years back....i want both of them *** deleted!!
Fast response to email!
Bad cause I can’t get in because of my email
Bad no contact from phone or email
They didn't respond
Really bad non existent
Summary of POF Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call POF?
Account Question:
- “Subscription issues”
- “Get account verification”
- “Acct does not work”
Activation/ Cancellation Question:
- “Cancel”
- “Need to cancel”
- “Want to cancel my subscription”
Payments and Charges Question:
- “Falsely charged”
- “Charges”
- “I got 2 payments taking out of my account”
Refund Question:
- “Refund and cancel subscription”
- “I need to get my refund back to my chime card”
- “To get a refund and cancel me account”
Request for Information Question:
- “Help with premium”
- “Verification not working”
- “Technical support”
Product/ Service Question:
- “Not able to send or receive messages. 9 times I have sent POF a msg. asking to fix the problem. Was working for 2 days. Last 2 days not working.”
- “I want it to work I paid subscription and it's not working”
- “The app is not working correctly”
Cards Question:
- “Card keeps decliningcalled issuer and no issues on their end.”
- “Money was taken off my card”
- “Pof keeps taking money off my card after I deleted my account”
Website/ Application Question:
- “Website is frozen”
- “My photos are being used on your site by Frederick berg”
- “Issues with site”
Staff Question:
- “I paid and can't use the service”
- “Customer servicej”
- He had the worst *** customer service ever dealt with
Return/ Replace Question:
- “You all suck!!!!! Change my mind!!!!”
- “Am no longer a member and they keep changing me i want to report to my bank for my last three times deduction”
- “I must have put my email in wrong and I can't change my password”
Shipping and Delivery Question:
- “I payed for upgrade and didn't get it”
- “Have not received password reset email”
- “Problem with my annual pay package”
Employment Question:
- “Want to join for the year at 799 had to wait to get paid”
- “Job email”
Other Question:
- “Pof”
- “Refune”
- “Can't verify phone number”
About
, , , ,
POF is a large web-based dating service. It is wholly owned and operated by The Match Group. The company is headquartered in Vancouver, British Columbia, Canada. The service was launched in 2003. POF available in 9 languages. Membership is required. Accounts of rude and fake persons are usually deleted. Users can send messages, photos, and videos to each other. Only females can send private images. All messages after 30 days are deleted. Now the service is available for gadgets with Apple and Android operating systems. Upgraded membership allows using extra futures. Customer service is provided by phone and by e-mail during normal business hours.
POF is ranked 120 out of 526 in Dating and Social Networking category
USA, Canada, Europe, Worldwide
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