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Verified Reviewer

What going on to my account | POF in Brooklyn, New York

What going on to my account - POF
what going on to my account ??? that my username marvin182 please call me 929 340 22 32 name is ricardo rickynation183@gmail.com
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Review
#1768298 Review #1768298 is a subjective opinion of poster.
Product
Pof Account

Don't ever get pof

I got pod and in less than a weeky account was hacked. I was unable to contact ANYBODY by phone email or anything to help me whatsoever. What joke this site is.....
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Review
#1766887 Review #1766887 is a subjective opinion of poster.
Product
Pof Account

Don’t get premium | POF

I deleted my account and was charged for the Premium upgrade when my account was deleted, I want a refund.
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Review
#1766529 Review #1766529 is a subjective opinion of poster.
Product
Pof Account
Cons
  • You stole my money and ignored my emails
Reason of review
Return, Exchange or Cancellation Policy
Loss
$22
Preferred solution
Full refund

Fix the problem of hackers | POF

Someone has hacked into my account and I am unable to do anything I need help resolving the issue I cant get into to reset my password
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Review
#1765740 Review #1765740 is a subjective opinion of poster.
Product
Pof Account
Pros
  • Has been good up till now
Cons
  • Scammers and people who misrepresent themselves
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Hacked Account

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Beware | POF in Bristol, England

1.0
Details
My account has been hacked ! I can no longer get access to my account. When I add my mobile number I get no text message from you so how can I get access
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Review
#1764602 Review #1764602 is a subjective opinion of poster.
Product
Pof Account
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution

I'm confused. | POF

I'm confused. - POF
I'm not a paying costumer, nor do I want to be. I just want to he able to have access to POF again.
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Review
#1763633 Review #1763633 is a subjective opinion of poster.
Product
Pof Account
Reason of review
Poor customer service
Preferred solution
I need to have access to POF again

Do not use | POF in Plymouth, England

1.0
Details
Profile was hacked. I noticed 100s of emails coming into my junk mail. I haven't logged into the account for months. All of a sudden they stopped. Unable to login and "forgot password" did not send me any emails. I never had an emails to say "email or password changed" either. I sent emails to pr@pof.com, safety@pof.com and csr@pof.com I said i had been hacked so please delete the account. I had a reply from the first saying "They confirm that I deleted my account" I call BS here as that's not what I said. I asked them to delete it. So god only knows if my stupid account is still on there being run by a scammer or sexbot!
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Review
#1763343 Review #1763343 is a subjective opinion of poster.
Product
Pof Account
Cons
  • Scammers and people who misrepresent themselves
  • No customer service
Tags
  • No Assistance Online
  • Absolute Joke

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Verified Reviewer

A live person to speak to | POF

Phone broke and I don't remember my phone number and the screen cracked can't get any text how can I get into my accounts
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Review
#1761744 Review #1761744 is a subjective opinion of poster.
Product
Pof Account
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not At This Moment | POF

I was chatting with a young lady when I was told that I was offline. I am not understanding that. I have tried to log back into the site and the app. I have even changed my password. Can this issue be fixed asap.
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Review
#1761548 Review #1761548 is a subjective opinion of poster.
Product
Pof Account
Pros
  • How they used to be
Reason of review
Poor customer service

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Avoid this company at all costs | POF

1.0
Details
My account of POF has been hacked and I am not able to access it again. How does one contact POF. IT seems the only way to contact them is via the account, which I am not able access...
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Review
#1760824 Review #1760824 is a subjective opinion of poster.
Product
Pof Account
Cons
  • Needs a warning system
  • Not accessible costumer service
  • Need more communication and better customer service system
Reason of review
Poor customer service
Loss
$40
Preferred solution
Full refund