It’s almost impossible to get in touch with customer service once they get your money | POF

2.1
Details
I am currently an upgraded member and my subscription expires on January 20, 2020 . I Do Not want to renew my subscription! Thank you, Kenneth Brandel
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Review
#1761827 Review #1761827 is a subjective opinion of poster.
Service
Pof Customer Care
Pros
  • I met some people
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Do Not Renew my subscription

Don’t use it | POF in Hills, Iowa

2.2
Details
My mother signed up for POF and she thought she had to put her credit card in for a reserve but you guys ended up taking over $150 out of her account Ive tried to contact multiple times with no response. This is not OK
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Review
#1725468 Review #1725468 is a subjective opinion of poster.
Service
Pof Customer Care

None. | POF

I want to delete my pof account but I am english not spanish,it is impossible and I am extremely annoyed,,stop sending spam emails to vickerspjwv@gmail.com
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Review
#1716869 Review #1716869 is a subjective opinion of poster.
Service
Pof Customer Care
Cons
  • Many
Reason of review
Poor customer service
Preferred solution
Stop sending spam emails
Tags
  • Scam

I cannot get a live person | POF

2.4
Details
I cannot get a live person - POF
hi my name is Ron. I've been trying to contact you for days I've been a member for years. I've lost my original. don't file now I'm in limbo I just re-up for another year and they want me to reach put everything in again I need assistance otherwise please refund my money. I thought you get back my old. profile. I need assistance on my $90 I just paid I have people. speaking with and I can't get in touch with them I also have some. very frustrating not to be able to speak to a person. I enjoy your site I'm not very happy right now please assist my phone number 321-987-1237.
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Review
#1711759 Review #1711759 is a subjective opinion of poster.
Service
Pof Customer Care
Reason of review
Poor customer service
Loss
$84
Preferred solution
Let the company propose a solution

My account was hacked | POF

4.6
Details
Someone hacked into my profile, changed some things and was messaging clients in conversations, blocked me out and I couldn’t sign back in. I had to contact PoF outside the account and they sent me a link to change the password. So far so good.
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Review
#1678721 Review #1678721 is a subjective opinion of poster.
Service
Pof Customer Care
Pros
  • Meet plenty of people
Cons
  • I was hacked
Reason of review
Good customer service
Tags
  • Pof Profile Hacked

Plenty of fish representatives, stole out of my bank account 1,400.00 | POF

Plenty of fish customer service empty my bank account tell me that they will fix my problem they stole out my bank account 1400.00 US dollar I have the authorities investigating this matter
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Review
#1662366 Review #1662366 is a subjective opinion of poster.
Service
Pof Customer Care
Pros
  • Get your money easily
Cons
  • No customer service
Reason of review
Money transfer ilegaly from my bank account
Loss
$1400
Preferred solution
Full refund
Tags
  • Catfished

This is a joke!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! | POF

1.0
Details
I got hacked and now I just want a refund and someone which I don't trust wants me to download a security program and i'm not ok with that. I just want a flippen refund. Is that sooo hard???????????????????????? No customer service at alllllllllllllll
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Review
#1593985 Review #1593985 is a subjective opinion of poster.
Service
Pof Customer Care
Pros
  • No pros
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
Full refund
Tags
  • POF Bad Customer Service
1.0
Details
POF Continued Harassment That Appears To Be Racist In Nature
POF Continued Harassment That Appears To Be Racist In Nature
POF Continued Harassment That Appears To Be Racist In Nature
You see Jade of POF customer Service assured me the day before via e-mail that my POF "Loyal_Fun_N_Sexy profile was verified and back up. Ok so here is what she wrote POF.com Tue, Jul 16, 5:53 PM (1 day ago) to me Hello, Thank you for taking the time to email POF.com...
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Review
#1591308 Review #1591308 is a subjective opinion of poster.
Service
Pof Customer Care
Pros
  • An attempt was made by jade to fix the problem
Cons
  • Someone needs to monitor the admin to stop this harassment
Reason of review
Relentless Harassment By POF Admin Appears To Be Racist In Nature
Loss
$5000
Preferred solution
Put my "Loyal_Fun_N_Sexy" Profile back up exactly how it should be before it was maliciously deleted today 07/17/2019. Most importantly have someone from POF contact me to ensure I am able to access the "Loyal_Fun_N_Sexy" account when "fully functional".

Lousy customer service from the company who owns several sites. | POF

1.0
Details
Phone no. for customer service is not working been trying for 2 days to get help, I am a woman seeking a man and they are now showing women on my page will not take my username, password or email address. They also kept changing some of my info on my profile before all the other problems started.
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Review
#1565677 Review #1565677 is a subjective opinion of poster.
Service
Pof Customer Care
Cons
  • Having my profile hacked
  • How they do not respond to customers
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • No Custmor Service No Phone

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CUST help | POF

1.3
Details
Terrible trying to get help
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Review
#1523242 Review #1523242 is a subjective opinion of poster.
Service
Pof Customer Care
Reason of review
Poor customer service