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POF - Scammed & solicited

1.0
Details
POF doesn't put enough effort into preventing & eliminating fake profiles even though you can tell if a profile is fake 95% of the time just by seeing if the listed ethnicity matches the person in the photos or if they have ever sent website links or numbers with area codes different than location. I've told POF this but they have not written a profile screening code that detects these things & automatically deletes these profiles.This is poor customer service and makes for a bad experience.
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1 comment
IamNotaTarget
#1769070

I agree with you. The fact that they simply don't respond is bad enough. It's worse that there is no phone number to contact.

Review
#1688792 Review #1688792 is a subjective opinion of poster.
Service
Pof Moderator
Pros
  • Every is
Reason of review
Poor customer service
Loss
$90
Preferred solution
Let the company propose a solution
Tags
  • Pof Team Members
POF - Beware of jrg11
POF - Beware of jrg11
POF - Beware of jrg11
POF - Beware of jrg11
Plenty of Fish does not properly link individuals up to their interests, education, occupation or anything else. Plenty of Fish just links people to one or two words. No real connections. Some time ago I was foolishly linked up to jrg11, he had another profile name at...
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2 comments
Anonymous
#1759215

I think he's off the site. I have to agree, he's a total jerk.

Lies about his education, job, interests. He seriously believes he's famous. Small town man who knows enough people to call himself famous. He's been on the site for a long time.

I think he periodically leaves the site when all the women he hits on turns him down.

I've heard of the saying: There's someone out there for everyone. This guy, I don't know if that sentiment is true.

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Review
#1425899 Review #1425899 is a subjective opinion of poster.
Service
Pof Moderator

POF - WOW. deleted my profile for no reason

1.0
Details
I actually spent alot of time writing out my profile. Today pof deleted it without warning. I wasnt harassing anyone, or posting nude photos, or being rude in my description. Whoever the moderators are on that site should be fired. Disgusting!
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Review
#1154452 Review #1154452 is a subjective opinion of poster.
Service
Pof Moderator

POF - You ban the wrong people.

1.6
Details
This was my second attempt in several years to use POF. I would regularly get abusive, rude, and cruel messages from men on the service, including but not limited to death threats, {{Redacted}} and more loveliness. I would report these users, yet my friends on the site would see them still on the site months later, no repercussions. However when a guy messages me saying rude and sexual things and I respond negatively, I GET BANNED. This is ridiculous. You need better customer service and a system for checking over messages before just arbitrarily banning the wrong person. You have no appeal or review process, you do not even send your users a reason why they were banned, they just suddenly cannot log in. This dating site is a joke. You make plenty of money on it, hire a customer service team with some of that money.
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Review
#965876 Review #965876 is a subjective opinion of poster.
Service
Pof Moderator
Cons
  • No review process on reports
  • Poor customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Incompetent Moderators
  • Banned For No Reason

Contact POF Customer Service

Mailing Address:
Plentyoffish Media ULC
8750 North Central Expressway, Suite 1400
Dallas, Texas 75231
United States
All POF Contacts

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