POF - Mixed accounts

each time i log on to POF i keep getting old accounts and not the one ive recently subscribe too can someone please help me get on the subscribed site i paid for and clear the others up it makes me look like a liar
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ID
#2046694 Review #2046694 is a subjective opinion of poster.
Service
Pof Premium Membership
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

POF - Refund of 172.56

I didnt make this puchase on plenty of fish

User's recommendation: Do not use plenty of fish app.

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ID
#1980495 Review #1980495 is a subjective opinion of poster.
Service
Pof Premium Membership
Pros
  • Free
  • I liked
Cons
  • Not worth it
  • You say its free and then charge my account
Loss
$173
Preferred solution
Full refund

POF - Crappie rubbish and the contact on site don’t work

Charging me for 3 months and not sending any messages dont know Whats wrong my Ive got fast broadband this site crap I can people sending me messages but cant reply

User's recommendation: Dont bother.

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ID
#1964553 Review #1964553 is a subjective opinion of poster.
Service
Pof Premium Membership
Cons
  • Mmm
  • No customer service contact
Loss
$39
Preferred solution
Deliver product or service ordered

POF - I payed money to upgrade JEFFV12 and your telling me my e-mail account isnt valid Ive had it for 10 years and i cant got on the site

It will not let me log on
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ID
#1944682 Review #1944682 is a subjective opinion of poster.
Service
Pof Premium Membership
Pros
  • See who your talking with
Cons
  • Fake profiles by scammers
Loss
$15
Preferred solution
make my email work

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I purchased an upgrade on pof. I downloaded the latest version and my upgrade was dropped. I want it reestablished. est version of pof. My upgrade membership was dropped. I want i want

1.0
Details
I have made numerous attemps to get my upgrade connected to my pof app. I paid for this upgrade through my credit card. If this can't be resolved i want a refund to my debit card.
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ID
#1923179 Review #1923179 is a subjective opinion of poster.
Service
Pof Premium Membership
Pros
  • It was great when i was using the upgrade
Cons
  • Not having anyone contacting me
Loss
$80
Preferred solution
I want the problem fixed

POF - Don’t get premium

I deleted my account and was charged for the Premium upgrade when my account was deleted, I want a refund.
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1 comment
Peter P
#1823661

Contest the charges with your credit card company or Email your issue to crs.help@pof.com

ID
#1766529 Review #1766529 is a subjective opinion of poster.
Service
Pof Premium Membership
Cons
  • You stole my money and ignored my emails
Reason of review
Return, Exchange or Cancellation Policy
Loss
$22
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
Stay lonely or find another way... stay away from pof!
Here is the last email I sent regarding my hacked account. After half a dozen emails over several days I have yet to get a single response. Though I fell for a scam... that is no reason to ignore me or my concerns. I am absolutely livid and will NEVER use pof again....
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ID
#1718677 Review #1718677 is a subjective opinion of poster.
Service
Pof Premium Membership
Cons
  • No security support or concern for customers
Reason of review
No security support for customers
Loss
$500
Preferred solution
Let the company propose a solution

POF - Age problem!!!

my membership needs renewal however , I will renew if you remove my age from my bio and one picture, then will gladly renew. {{Redacted}} Leonard Borgida leonardglb@outlook.com
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ID
#1574574 Review #1574574 is a subjective opinion of poster.
Location
Sarasota, Florida
Service
Pof Premium Membership
Reason of review
described in e mail
Loss
$11
Preferred solution
follow and change in accordance with my request

POF - Hacked

Premium member and can not get into my account. Using the username search it shows a fictitious profile. I have been trying to notify POF with no satisfaction
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ID
#1426566 Review #1426566 is a subjective opinion of poster.
Location
Eustis, Florida
Service
Pof Premium Membership

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POF reviews
2.0
Details
I have tried to log into my account today 21st Feb 2018, and received a message saying password incorrect, I tapped on the forgot password button and waited for the email from POF so I could change it. After numerous attempts to do this and not receiving any email, I...
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3 comments
Anonymous
#1436642

I have since received a reply saying they will not refund any money as there was only 2 months left before it was due for renewal. No explanation as to why someone else was now using my profile name. I will never use this site again.

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ID
#1194577 Review #1194577 is a subjective opinion of poster.
Service
Pof Premium Membership
Cons
  • And lack of customer service
  • Having my profile hacked
  • Inability to contact customer service
Reason of review
Poor customer service
Loss
$81
Preferred solution
Full refund

POF - No contact

Because of sleezy men on the site I logged out of the site. The site doesn't seem to understand when you put a distance of up to 40ks in it actually means you'd like to meet someone within that radius. Silly me didn't realise that they had set up an automatic payment on my Apple account. Argh. Since then I've been trying to log back in, but have been unable to. I've emailed POF to retrieve my password, but no luck there either. They are quick at taking the money but not quick with anything else. I'm still waiting for them to contact me. Not impressed.
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ID
#1165624 Review #1165624 is a subjective opinion of poster.
Service
Pof Premium Membership
Reason of review
Poor customer service
Loss
$49
Preferred solution
Let the company propose a solution
1.0
Details
I subscribed to their premium service and was constantly matched with women who were not compatible with me. They matched me with women who were not looking for the same things as I was, which I was very up front about. To top it all off, they automatically...
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1 comment
Anonymous
#1472230

POF is just a crap dating site. I lost access to my account for unknown reasons, tried to reset the password, but didn't get any response link.Probably, they deleted my account.

But they must send to the customer a note and a phone # to discuss the issue. But nothing, no contact at all. I even tried to open a new account with a new ID. It didn't work, either.

Probably, they have registered your computer and block you, no matter is right or wrong. Stay away from them.Gus, Queens, NY.

ID
#1141405 Review #1141405 is a subjective opinion of poster.
Service
Pof Premium Membership
Reason of review
Return, Exchange or Cancellation Policy

POF - STINKS BIG TIME!!!

do not join this site...after 2-3 months with an update could not get back on even after my own personal computer guy spent an hour with me trying. they are also owned by Match as 99% of these sites are. at the time cust. service from India hacked my visa acct. i am smart with exc credit and put that part of my bill in dispute and never had to pay. they also made illegal charges on my credit card. beware, most of these sites are geared to try and take advantage of you. not me! too smart for them.
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ID
#1099769 Review #1099769 is a subjective opinion of poster.
Service
Pof Premium Membership
Cons
  • Scammed me
  • I hate that theres no customer service number
Reason of review
thieves and crooks
Loss
$60
Preferred solution
reinstate me completely on pof or else i keep complaining

POF SUCKS

I updated my profile to premium. Now I can't access my profile. I've called only to get a message. I've sent emails and nothing. I can't even get my money back.
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ID
#1087390 Review #1087390 is a subjective opinion of poster.
Service
Pof Premium Membership
Reason of review
Return, Exchange or Cancellation Policy

POF - Looking to get off this lousy sight

I have not used this sight for over two and a half years tried to log off beforenow have no info to login and now can't delete profile
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ID
#1086818 Review #1086818 is a subjective opinion of poster.
Service
Pof Premium Membership
Reason of review
Return, Exchange or Cancellation Policy