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Verified Reviewer

I can log onto POF because I do not have a cell phone to get a verification code

1.9
Details
I am unable to get a verification phone on my cell phone because I do not use a cell phone. I use my computer to log onto POF. Please help me to get into my account or do a code sent to my email address.
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ID
#2026732 Review #2026732 is a subjective opinion of poster.
Service
Pof Technical Support
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

POF - Cant get upgrade

POF is not accepting payment for upgrade, I had chase bank on phone and they could see no reason for denial of payment. Maybe because I only wanted 3 months, don't know. But I need you to call me so I can get the upgrade or by email. ASAP. THANKS. HappyTraveler2019
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ID
#2008343 Review #2008343 is a subjective opinion of poster.
Service
Pof Technical Support
Pros
  • There is no one to speak with for resolution
Loss
$1
Preferred solution
Deliver product or service ordered

POF - Bias or sexist

1.0
Details
I see picture of ladies in two pieces and men in beach attire and the can post pic and i get banned for life how unfair i do t have access to old email and spend mo ey kn the app and i can get I contact with anyone to help update my account i find jt un fair as paid customers who support pof

User's recommendation: Don’t recommend cant update email not vip discounts.

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ID
#2001240 Review #2001240 is a subjective opinion of poster.
Service
Pof Technical Support
Pros
  • Chance to meet woman
Cons
  • Email update option incase you forget old email
  • Would like live rep to help out if profile issue
  • Someone needs to monitor the admin to stop this harassment
Loss
$10000
Preferred solution
Allow me to update my email and add pictures

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

POF - Lousy service

1.0
Details
Banned without proper explanation. It is runner by *** or stupid idiots. Lousy *** apps

User's recommendation: Stay away from this garbage.

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ID
#1914312 Review #1914312 is a subjective opinion of poster.
Service
Pof Technical Support
Cons
  • No help number
  • Horrendously bad account security
  • No customer service contact
Preferred solution
Apology

POF - I can not get in my account

3.8
Details
I can not get into my account, my email is set no not send notifications to my email but I have old ones since 10th month last year so maybe just a verification text I was not prompted for that again
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ID
#1891282 Review #1891282 is a subjective opinion of poster.
Service
Pof Technical Support
Preferred solution
get my account info so i can log in...

POF - Keep getting charged and don't have anymore

I had a pof account months ago only payed for a month and im still getting charged 19.99 a month and don't have the app anymore
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ID
#1867856 Review #1867856 is a subjective opinion of poster.
Service
Pof Technical Support
Preferred solution
Full refund
2.0
Details
i was on the website when suddenly multiple images of the men that had contacted me were scrolling down my iphone screen. There were about 10 images of each man- the same exact message appeared on each image. I deleted all the extras. I was unable to send a message to...
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ID
#1830609 Review #1830609 is a subjective opinion of poster.
Service
Pof Technical Support
Pros
  • You can find friends partner
Cons
  • Disgusting customer service
  • I have had to totally delete my acoount onec b
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

POF - Log in problems.

I am having severe issues logging in I believe I was hacked. My sign in will not work and I can not reset my password because I am not receiving the request. Lonley_fireman
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ID
#1812389 Review #1812389 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Service
Pof Technical Support
Preferred solution
Let the company propose a solution

Don’t choose POFThey are thieves

1.0
Details
I think pof intentionally causes problems with the account so they can rip you out of your money for tech support for something they know can be cured with the touch of a button.
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ID
#1802553 Review #1802553 is a subjective opinion of poster.
Service
Pof Technical Support
Preferred solution
Fire all the crooked thieves with pof

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POF reviews

POF - I could not get re-certified nor was I able to talk to anyone in tech support.

I was trying to get re-certified but POF wouldn't let me have access to talk to anyone from Tech Support. The phone number that I used the last time I had problems was no longer a working number. POF is a real pain in the *** to contact anyone from Tech Support. It's a good thing that I am not a paying member.
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ID
#1731516 Review #1731516 is a subjective opinion of poster.
Location
Defiance, Ohio
Service
Pof Technical Support