pof Reviews and Complaints
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7
ISSUES RESOLVED
2.1K
TOTAL REVIEWS
$290K
CLAIMED LOSSES
$2.3K
AVG LOSS
10K
PAGE VIEWS
What's your story with this company?
Ask a Question About pof
Cons
- Non-existent customer service
- Inability to contact customer service
- Account deleted for no reason
Pros
- Has been good up till now
- Up until my account got hacked
- Website
Latest review first
- Latest review first
- Most helpful reviews first
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Most Helpful
So I've had a pof account for less than a month. It seemed to be working well for meeting new people and I had hope for finding a woman to settle down with. I was never rude, never uploaded or sent any nude pictures. Whoever runs this site is like a dictator in their...
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pof - Account deleted twice
Had 2 accounts deleted in a row, nothing vulgar or inappropriate on my account. Messaged a few girls just saying “hey”. Why was my account deleted?
Review
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
pof - Great until recently
Not everyone has a cell so I can't verify I am a human and not a scammer. My email is jcoolsvt4@gmail.com John Cooley home number 802-229-4360
Review
Product
Pros
- Nice people to meet
Reason of review
Access/ activation issues
pof in Reading, England - Help me please to get back on my profile
I’ve been on here about a week and have the app on my phone which has always got me on straight away, however I’ve clicked on app and it’s asking for password so I gave and they keep saying it’s wrong I then go to forget pass word and I have to wait for email to come threw, I don’t receive, I have a set up account with u but believe my ex has hacked it useing my email address please can u help me get back onto my account Thankyou
Review
Product
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
pof - Difficulties signing into my account.
Hello, i have tried on several occassions to sign into my pof account. I even have a reset password email, sent but i never recieve it. I have created several new accounts and run into the same problems over and over again.
Review
Product
Reason of review
Access/ activation issues
pof in Chelmsford, England - Someone deleted my profile and is using my username
My pof has been compromised
Review
pof in Clarks Hill, Indiana - My account got hacked
My notifications went nuts I got 100 in an hour. Can not log in to my account. Can’t start a new one. Won’t give me access to my account
POF made me give my phone number, they sent me a code, I typed it into POF and now weird nonsense appears Hacked?
POF made me give my phone number, they sent me a code, I typed it into POF and now weird nonsense appears Hacked?
Review
Reason of review
Access/ activation issues
pof in Lake Oswego, Oregon - This is a scam site!
I subscribed for three months, but have been charged for a year. I am respectfully requedting you ti refund for nine months, or unsubscibe me and refund the full charges. Thank you for your immediate attention. Best Habib Sadid
Review
Reason of review
Scam
Loss
$80
Preferred solution
Full refund
pof - My account has been hacked with no way to reach this company
I'm unable to log in to my account using my email or user name. This is absurd !! There's no way to know if someone else is using my account. I've gone to the help page and once again, no luck. I've requested to change my password or to have my password sent to me to no avail. My password won't even fit in the box. I've had this account for several years and I can't imagine what's going on. I thought maybe they were working on the site, but, it's been several days now . I need help with this and there's no way to contact this company !!! I'm hoping someone from the company will contact me or respond to this review.
Review
Service
Pros
- Ability to meet potential matches
Cons
- No customer service assistance
- No customer service
- Many scams and fake profiles
Reason of review
hacked
Preferred solution
contact me and investigate this to see if my account has been hacked
pof - I want to create a new account
How do I create a new account
Review
Cons
- I hate that theres no customer service number
Reason of review
Poor customer service
Preferred solution
I want a new account
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I have had mine deleted twice now within 48 hours of each other. POF advised its to do with their automated system.
Not sure if they’re having technical issues however the more people that report it the better.
I’m frustrated too and I know at the moment there is no point for a third time creating a new account for this to happen again. #Young female user