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Most Helpful
So I've had a pof account for less than a month. It seemed to be working well for meeting new people and I had hope for finding a woman to settle down with. I was never rude, never uploaded or sent any nude pictures. Whoever runs this site is like a dictator in their...
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682 comments
Anonymous
#1760978

I have had mine deleted twice now within 48 hours of each other. POF advised its to do with their automated system.

Not sure if they’re having technical issues however the more people that report it the better.

I’m frustrated too and I know at the moment there is no point for a third time creating a new account for this to happen again. #Young female user

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Review
#414525 Review #414525 is a subjective opinion of poster.

pof - Account deleted twice

1.0
Details
Had 2 accounts deleted in a row, nothing vulgar or inappropriate on my account. Messaged a few girls just saying “hey”. Why was my account deleted?
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Review
#1685580 Review #1685580 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

pof - Great until recently

Not everyone has a cell so I can't verify I am a human and not a scammer. My email is jcoolsvt4@gmail.com John Cooley home number 802-229-4360
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Review
#1685231 Review #1685231 is a subjective opinion of poster.
Pros
  • Nice people to meet
Reason of review
Access/ activation issues

pof in Reading, England - Help me please to get back on my profile

I’ve been on here about a week and have the app on my phone which has always got me on straight away, however I’ve clicked on app and it’s asking for password so I gave and they keep saying it’s wrong I then go to forget pass word and I have to wait for email to come threw, I don’t receive, I have a set up account with u but believe my ex has hacked it useing my email address please can u help me get back onto my account Thankyou
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Review
#1685181 Review #1685181 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

pof - Difficulties signing into my account.

Hello, i have tried on several occassions to sign into my pof account. I even have a reset password email, sent but i never recieve it. I have created several new accounts and run into the same problems over and over again.
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Review
#1685004 Review #1685004 is a subjective opinion of poster.
Reason of review
Access/ activation issues

pof in Chelmsford, England - Someone deleted my profile and is using my username

My pof has been compromised
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Review
#1685002 Review #1685002 is a subjective opinion of poster.

pof in Clarks Hill, Indiana - My account got hacked

1.0
Details
My notifications went nuts I got 100 in an hour. Can not log in to my account. Can’t start a new one. Won’t give me access to my account
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Review
#1684952 Review #1684952 is a subjective opinion of poster.

POF made me give my phone number, they sent me a code, I typed it into POF and now weird nonsense appears Hacked?

POF made me give my phone number, they sent me a code, I typed it into POF and now weird nonsense appears Hacked?
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Review
#1684877 Review #1684877 is a subjective opinion of poster.
Reason of review
Access/ activation issues

pof in Lake Oswego, Oregon - This is a scam site!

I subscribed for three months, but have been charged for a year. I am respectfully requedting you ti refund for nine months, or unsubscibe me and refund the full charges. Thank you for your immediate attention. Best Habib Sadid
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Review
#1684802 Review #1684802 is a subjective opinion of poster.
Reason of review
Scam
Loss
$80
Preferred solution
Full refund

pof - My account has been hacked with no way to reach this company

1.0
Details
I'm unable to log in to my account using my email or user name. This is absurd !! There's no way to know if someone else is using my account. I've gone to the help page and once again, no luck. I've requested to change my password or to have my password sent to me to no avail. My password won't even fit in the box. I've had this account for several years and I can't imagine what's going on. I thought maybe they were working on the site, but, it's been several days now . I need help with this and there's no way to contact this company !!! I'm hoping someone from the company will contact me or respond to this review.
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Review
#1684663 Review #1684663 is a subjective opinion of poster.
Pros
  • Ability to meet potential matches
Cons
  • No customer service assistance
  • No customer service
  • Many scams and fake profiles
Reason of review
hacked
Preferred solution
contact me and investigate this to see if my account has been hacked

Contact pof Customer Service

Mailing Address:
Plentyoffish Media ULC
8750 North Central Expressway, Suite 1400
Dallas, Texas 75231
United States
All pof Contacts

pof - I want to create a new account

1.0
Details
How do I create a new account
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Review
#1684572 Review #1684572 is a subjective opinion of poster.
Cons
  • I hate that theres no customer service number
Reason of review
Poor customer service
Preferred solution
I want a new account