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Formerly known as PlentyofFish
POF

POF

www.pof.com
What is your customer experience with POF?

POF Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • POF has 1.7 star rating based on 2365 customer reviews. Consumers are mostly dissatisfied.

  • 6% of users would likely recommend POF to a friend or colleague.

  • Rating Distribution
  • Pros: Free, Has been good up till now, No pros.
    Cons: Being banned for no reason, Customer service, Being blocked for no reason.

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Media from reviews

POF - Female Bias
POF - I met someone on this site and he threatening me for not sending moneyPOF - Want to join againPOF - I can’t loginPOF - I want to get my money backPOF - I cant send and recieve messagesPOF - I cant send and recieve messages - Image 2
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Top POF Reviews

Positive Review

"Good deal"

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It was good..resolved issue pronto Had to email n call...issue resolved within an hour...deleted my account,,all data,,card too...

Critical Review

"Plenty of Fools"

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On the site for some time until couldnt read my messages or contact anyone. Then unable to log in & obviously banned for no logical reason. So Im now getting...

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Anonymous

Being charged for a subcription i didn't authorize

Someone got into my phone and resubcribed for pof subcription I didn't authorize it would like to get a refund back please

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Anonymous

Pof account deleted for no reason

So I've had a pof account for less than a month. It seemed to be working well for meeting new people and I had hope for finding a woman to settle down with.

I was never rude, never uploaded or sent any nude pictures. Whoever runs this site is like a dictator in their little computer chair, just deleting accounts at random for no reason. Someone else said something about how if one of the lady's finds a man and settles down then they won't pay for their upgraded accounts because they won't need it anymore. They "found their fish", no longer need pof.

Its starting to make sense now when i see that the only people I've ever heard about who's accounts have been deleted are guys. I was meeting new people and getting to know a girl that I would have been great with. I go to login today and see what she wrote back only to find out my account has been deleted. Now I'll never know.

Thanks pof for wasting my time and deleting my account.

If anyone ever asks me about pof, my advice would be don't waste your time only to be let down and deleted. The people running the site are stepping way over the line with trying to control everyone on there.

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756 comments
Sheila K Xvk

The same thing happened to me without explanation. I was a long time paying member and upstanding professional.

Guest
reply icon Replying to comment of Sheila K Xvk

Same thing has happened to me I been blocked i have tried off and on for 4 years no one will tell me why or give me a reason other than ....We can't provide details of the violation but we suggest you go through our Community Guidelines and Terms of Use. I cant seem to find out why, I don't understand why its so hard to give me a reason.

I often wonder if my ex did something to get me blocked. The site was wonderful years ago to find dates but i did notice a lot of scammers when I was able to use it.

Nothing like presumed guilty. I just find it frustrating.

Guest

Have tried to set up an account dozens of times to no avail.Either gets stuck or just repeats the same questions over and over.

Guest

POF has also deleted my account after taking my money and cannot get ahold of anyone to discuss

Guest
reply icon Replying to comment of Guest-2140512

OK you will have to call your debit / credit card company and tell them the card is lost, they will issue a new one and Plenty Of Fish wont be able to charge you any longer. Never join any dating apps or websites owned by MATCHGROUP / IAC Corporartion, they own almost all of the dating apps and websites now.

If you read reviews about most of the dating apps and websites they all have problems with accounts being deleted for no reason at all and people being charged money for an account they can no longer access. Do yourself a favor and avoid dating apps and websites if you can.

Guest

POF also deleted my profile for no reason. OKCupid is a better one

Guest
reply icon Replying to comment of Guest-2087091

OKCupid is owned by the same company that owns Plenty of Fish. That company is Matchgroup / IAC.

That company has bought up many dating websites and dating apps and then modified them all to be less user friendly and to maximize revenue through advertising dollars. The reason for the deleting of profiles is simple. They have no shortage of new people signing up and the people that do get deleted they produced advertisement revenue for a short time before getting deleted. It's all about the money, they have no interest in anyone finding a mate and then leaving the website voluntarily, If that happened then that person would not be on the app or website producing advertising dollars.

These websites ALL us bots and scams to get people to pay a subscription or to upgrade. The scam goes like this "Someone is interested in you" BUT you need to upgrade to see who it is or communicate with that person. So the person signs up for a subscription or upgrade and then magically that person that "Liked You" disappears. If you say something they delete your profile and keep charging your credit card for an account you cannot access.

Create your account too fast - deleted, copy and paste messages - deleted, another user reports you for whatever reason - deleted. Stay far far away from online dating and dating apps on your phone, it will only stress you out, make you depressed and steal your money.

Guest

My account has been deleted for no reason as well in less than a month. I am a woman looking for a man. Never uploaded banned images or sent rude messages Rubbish site

Guest

totally agree with this! They just seem to delete people at random and dont bother to give a reason!

Also, I think people have a right to defend themselves.

If someone is being rude I think it is justified to respond back in kind. POF is a joke!

Eric W Zxz

PLENTY OF FISH site is really for hard up people who cant find someone in their own area because that person is flagged. My buddy was a drunk.

So he found a drunk on POF and now you have two more drunks on the road. In my personal time with POF. It is like a dicktatorship. Everything is about money with POF.

Men pay and chicks are free. What a rude set up. I do have an account on POF. I have not seen it in over 9 months.

I find writing pen pal chicks in prison more fun than dating a gold digger on POF.. Gold digger is a girl who makes you pay for her fun, big dinners and she pays nothing.

Guest
reply icon Replying to comment of Eric W Zxz

They want men to subscribe mostly. They mainly make almost 100% of their money from advertisement revenue.

If you copy and paste to create your profile they delete you because you did it too fast.

If you don't subscribe they delete you and even if you do subscribe they delete you also and you don't get your money back and they keep charging your credit card. Avoid plenty of fish it's basically a scam website ran by thieves.

Guest

I’m a woman, I paid for 6 month 6/27/2021. Never did anything rude or improper.

Starting from 7/3/2021. All of sudden all my messages I sent out were deleted right away. And I couldn’t receive any messages anymore. There is no customer service number I could call.

No response to my emails to ask fix the problem. The thing real pissed off was the people I was communicating with would just think I am rude and disappeared for no reason, but I’m not like that!! POF sucks!

Zero customer service. I would give a -10 if I could.

Guest
reply icon Replying to comment of Guest-2032130

Its probably because you were messaging guys way younger than you. They restrict age differences.

Yet, the 16 year old girls in Canada can post a call girl add.

Well that was in the Calgary times in 1990. With their phone numbers posted.

Guest

POF just deleted my account today and they won’t tell me why . All they say is I violated there community rules.

Which I never did . I also never did upgrade my account. I was contacted by one person which she left me her email and phone number. I sent her message back .

When I try to sign in because I had a few women like me .

My account was deleted permanently with no warning . I am trying to challenge the banned

Guest
reply icon Replying to comment of Guest-2013627

You need to read the other comments on this website. There are a lot of pages of comments. The comments will tell you what's up with the deletions and plenty of fish.

Guest

I'm a woman, did nothing, was polite when I shouldn't have been and my profile was removed with only a vague explanation referring to the guidelines. Not helpful!

Especially when I didn't do anything. And the app glitches and I get messages that I can't reply to, or only to some. It has caused problems for being able to meet guys I'm interested in.

What the heck?! How is this a dating site if it doesn't work properly?!

Guest
reply icon Replying to comment of Guest-1988036

They don't want it to work properly. The deleting of profiles is being done on purpose, most likely for financial reasons.

They want you to subscribe or go to their other PAY website match.com. The mobile app what they do is send you fake messages saying this person is interested in you so you tap the link and your phone's web browser takes you to a plenty of fish web page where advertisements are loaded.

The advertisement is how they are getting paid, In other words it was a scam to get you to click a link so they get paid. Online dating is full of scams, schemes, spammers, loonies, hackers, and *** You are better off going to social events to meet someone.

Guest
reply icon Replying to comment of Guest-1990688

There is a clause in POF that if you respond to another site your account will be deleted. You need to grab a dozen eggs, go to their location and egg the cars in the lot.

Leevi Swy

delete-pof-account POF (Plenty of Fish) a Canadian online dating service application. It is very popular in Canada, the UK, New Zealand, Australia, Spain, Ireland, the US, and Brazil.

It is free to use the service. While using the Pof account, users got their match and still showing up to other users through the MeetMe feature. But if you have got the one through POF application, and now you want to cancel the POF subscription that you are paying for, then the best way to deactivate profile.

In this blog, you will get the methods that will help you How to Delete the POF account. for more info :- https://www.instanthelpsolution.com/delete-pof-account/

Josue Dyk

delete-pof-account POF (Plenty of Fish) a Canadian online dating service application. It is very popular in Canada, the UK, New Zealand, Australia, Spain, Ireland, the US, and Brazil.

It is free to use the service. While using the Pof account, users got their match and still showing up to other users through the MeetMe feature. But if you have got the one through POF application, and now you want to cancel the POF subscription that you are paying for, then the best way to deactivate profile.

In this blog, you will get the methods that will help you How to Delete the POF account. for more info :- https://www.instanthelpsolution.com/delete-pof-account/

View more comments (755)
LASteele

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Female Bias

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POF - Female Bias
Updated by user Jun 19, 2025

They don't like men!

Original review updated Apr 28, 2025
There's so much wrong with this site, I could write a Novel. For the last 15 years, since the Blue water color was changed to Pink, there has been discrimination against men on this site.

A woman can get approved for most any photo, but men can't. Only of themselves. I've sent them examples of women's profile photos. Animals, flowers, Landscapes, etc.

It takes the 30 seconds to remove any photo that is not just me, EVERY TIME. I think they've even reduced my reach to view women. They either ignore me or send my photo guidelines!, even though women don't have to follow it! PLUS, women can get men kicked off the site, simply for disagreeing with them!

PLUS they don't show many profiles of people who live close to each other! NOT A FREE SITE as they advertise!
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Pros:
  • Free message per day so they can fake being a free site
Cons:
  • Wont fix anything if a man requests it

Preferred solution: Make the rules Fair for Men

User's recommendation: Men should expect to be mistreated!

Mav R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Plenty of Fools

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Updated by user Jul 06, 2025

Just move on like i have..

Original review updated Jun 21, 2025

On the site for some time until couldnt read my messages or contact anyone. Then unable to log in & obviously banned for no logical reason. So Im now getting back to reality & meeting people in everyday life.

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Cons:
  • Many

Preferred solution: Apology

User's recommendation: Stay away from surreal & get real..

Gregory B Squ

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel subscription

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Because your clients need to be screened at their own risk, it is not good. Also, POF keeps trying to take money from my account, causing me to lose money.

I wish I could get refunds back ASAP.

Thank you,

Gregory Bowie

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Loss:
$40
Cons:
  • Asking for money

Preferred solution: Full refund

User's recommendation: Never

Maddux Sss

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Doylestown, Pennsylvania

Can’t send messages

Updated by user Jul 13, 2025

Not to us this site

Original review Jun 27, 2025

Im trying to send text messages but Im not able too how do I send messages to woman please help me thank you so much

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Alene Qlc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Allentown, Pennsylvania

I met someone on this site and he threatening me for not sending money

POF - I met someone on this site and he threatening me for not sending money

He threaten me telling me he have my information and I only have 2 hours to send him money. Be cautious

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User's recommendation: Be cautious he scammer

Banner Doy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kansas City, Missouri

I can not finish my registration on plenty of fish.

My username is rosebluedt2025.

I have truble to register on plenty of fish. About ambition level , It looks like does not work , and stop me countuine to finish the registration.

Please help me. Thank you.

(Please select your ambition level ) here is does not work, I can not finish this part.

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Resolved
Kannon Cjo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Melbourne, Victoria

Resolved: I cannot login to pof

I cannot login to pof
Updated by user Jan 10, 2025

Company fixed the issue and I have been provided with apology. By explaining the situation.

Original review Jan 03, 2025

I cannot login to pof.

Having verification issues

My current phone is valid.

But saying OH carp with a sock on a fishing rod?

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Krenyon C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Duluth, Minnesota

I can’t login

POF - I can’t login

I deleted my account want to make another one and it wont let me how do I open another account on plenty of fish so what do I do?

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User's recommendation: So what do I do to get to create account?

Krenyon C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Want to join again

POF - Want to join again

Do you want my account back? I've been trying for days.

How do I get my account back?

Can someone please help me get my account back? What is going on?

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Anonymous
map-marker Bucharest, Bucharest

Pof are CRIMINAL LIARS

I would give them ZERO stars if that were an option! There are countless fake profiles on that site and even if your report them, the same fake profiles are continuously reposted.

The delinquent customer service reps are rude and have sense of the meaning of customer service. They falsely accuse you of violating their policy and refuse to state the reason. They hold your profile hostage and of particular concern is they have my photos without my consent as their policy states they don't keep anything you don't consent to, yet I've requested access to the site to simply remove my photos and they keep sending the same regurgitated msg about policy violation.

Further annoying is all of their msgs appear to be generic system generated responses so NO ONE there is doing their job, if anyone even exists as this is indicative of a bot/system response. These dating sites are criminal and should be shut down!

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User's recommendation: CRIMINALS! STAY AWAY!

Lelan Yla
map-marker Fremont, California

I want to get my money back

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POF - I want to get my money back

They kicked me out the program for nothing cuz I put some pictures up on my profile I want my money back

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User's recommendation: I wouldn't recommend this to nobody

Anonymous
map-marker Crossville, Tennessee

Dating

supplied contacts at 100 miles or further waste of my money Did not supply contacts within the 50 mile distance i requested

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Claude S Dcr

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Verified Reviewer

Site not working

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Say I valeted, but I didn't. I've been trying to contact someone, but they never call me or fix the problem. I paid my money.

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Preferred solution: Site not working

Lasalle Iql
map-marker Thayne, Wyoming

Was charged for something I’m not using

I did not want to be charged for something Im not using. I stopped payment now PayPal is in the negative and hounding me for a negative balance.

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User's recommendation: Beware of them changing you without notice

About

Related Companies

Match Group, Match, Tinder, OurTime, BlackPeopleMeet

Summary

POF is a large web-based dating service. It is wholly owned and operated by The Match Group. The company is headquartered in Vancouver, British Columbia, Canada. The service was launched in 2003. POF available in 9 languages. Membership is required. Accounts of rude and fake persons are usually deleted. Users can send messages, photos, and videos to each other. Only females can send private images. All messages after 30 days are deleted. Now the service is available for gadgets with Apple and Android operating systems. Upgraded membership allows using extra futures. Customer service is provided by phone and by e-mail during normal business hours.

POF reviews and complaints

POF is ranked 47 out of 219 in Dating category

Area Served

USA, Canada, Europe, Worldwide

Payment Methods

VISAPayPalMasterCard

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