Julia M Xee

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Verified Reviewer

Need to change username

I entered a wrong user name signing up and want to desperately change it asap as it contains my full name. I didnt realize it was what they would see.

thank you

Julia Marra

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Preferred solution: just help to change username. it wasnot working for me to do it.

User's recommendation: I am not pissed just did not know where to send to correct my error

Anonymous

Pof account deleted for no reason

So I've had a pof account for less than a month. It seemed to be working well for meeting new people and I had hope for finding a woman to settle down with.

I was never rude, never uploaded or sent any nude pictures. Whoever runs this site is like a dictator in their little computer chair, just deleting accounts at random for no reason. Someone else said something about how if one of the lady's finds a man and settles down then they won't pay for their upgraded accounts because they won't need it anymore. They "found their fish", no longer need pof.

Its starting to make sense now when i see that the only people I've ever heard about who's accounts have been deleted are guys. I was meeting new people and getting to know a girl that I would have been great with. I go to login today and see what she wrote back only to find out my account has been deleted. Now I'll never know.

Thanks pof for wasting my time and deleting my account.

If anyone ever asks me about pof, my advice would be don't waste your time only to be let down and deleted. The people running the site are stepping way over the line with trying to control everyone on there.

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756 comments
Sheila K Xvk

The same thing happened to me without explanation. I was a long time paying member and upstanding professional.

Guest
reply icon Replying to comment of Sheila K Xvk

Same thing has happened to me I been blocked i have tried off and on for 4 years no one will tell me why or give me a reason other than ....We can't provide details of the violation but we suggest you go through our Community Guidelines and Terms of Use. I cant seem to find out why, I don't understand why its so hard to give me a reason.

I often wonder if my ex did something to get me blocked. The site was wonderful years ago to find dates but i did notice a lot of scammers when I was able to use it.

Nothing like presumed guilty. I just find it frustrating.

Guest

Have tried to set up an account dozens of times to no avail.Either gets stuck or just repeats the same questions over and over.

Guest

POF has also deleted my account after taking my money and cannot get ahold of anyone to discuss

Guest
reply icon Replying to comment of Guest-2140512

OK you will have to call your debit / credit card company and tell them the card is lost, they will issue a new one and Plenty Of Fish wont be able to charge you any longer. Never join any dating apps or websites owned by MATCHGROUP / IAC Corporartion, they own almost all of the dating apps and websites now.

If you read reviews about most of the dating apps and websites they all have problems with accounts being deleted for no reason at all and people being charged money for an account they can no longer access. Do yourself a favor and avoid dating apps and websites if you can.

Guest

POF also deleted my profile for no reason. OKCupid is a better one

Guest
reply icon Replying to comment of Guest-2087091

OKCupid is owned by the same company that owns Plenty of Fish. That company is Matchgroup / IAC.

That company has bought up many dating websites and dating apps and then modified them all to be less user friendly and to maximize revenue through advertising dollars. The reason for the deleting of profiles is simple. They have no shortage of new people signing up and the people that do get deleted they produced advertisement revenue for a short time before getting deleted. It's all about the money, they have no interest in anyone finding a mate and then leaving the website voluntarily, If that happened then that person would not be on the app or website producing advertising dollars.

These websites ALL us bots and scams to get people to pay a subscription or to upgrade. The scam goes like this "Someone is interested in you" BUT you need to upgrade to see who it is or communicate with that person. So the person signs up for a subscription or upgrade and then magically that person that "Liked You" disappears. If you say something they delete your profile and keep charging your credit card for an account you cannot access.

Create your account too fast - deleted, copy and paste messages - deleted, another user reports you for whatever reason - deleted. Stay far far away from online dating and dating apps on your phone, it will only stress you out, make you depressed and steal your money.

Guest

My account has been deleted for no reason as well in less than a month. I am a woman looking for a man. Never uploaded banned images or sent rude messages Rubbish site

Guest

totally agree with this! They just seem to delete people at random and dont bother to give a reason!

Also, I think people have a right to defend themselves.

If someone is being rude I think it is justified to respond back in kind. POF is a joke!

Eric W Zxz

PLENTY OF FISH site is really for hard up people who cant find someone in their own area because that person is flagged. My buddy was a drunk.

So he found a drunk on POF and now you have two more drunks on the road. In my personal time with POF. It is like a dicktatorship. Everything is about money with POF.

Men pay and chicks are free. What a rude set up. I do have an account on POF. I have not seen it in over 9 months.

I find writing pen pal chicks in prison more fun than dating a gold digger on POF.. Gold digger is a girl who makes you pay for her fun, big dinners and she pays nothing.

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Rheta W

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Verified Buyer
|

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Verified Reviewer
| map-marker Houston, Texas

You’re not recognizing me!

POF - You’re not recognizing me!
POF - You’re not recognizing me! - Image 2
POF - You’re not recognizing me! - Image 3
POF - You’re not recognizing me! - Image 4

I was chatting with a guy and somehow I deleted it and I cant get him back! I need help.

I really liked our conversation but its gone. I dont know what I did.

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Edith F Wdp

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Verified Reviewer
| map-marker Pensacola, Florida

Can't log into my pof I want to be able to open up the one. I have not a new one.

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Can't log into my pof I want to be able to open up the one. I have not a new one.

It asked me for verify I dont know how to do it. Im no good at that.

Im old-school so can you help me out and bypass a verify? I am real.

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User's recommendation: Can’t I have my old profile what happened?

Anonymous
map-marker Columbus, Ohio

My account is delete

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POF - My account is delete

I need the help to fix my deleted account, I dont know what my account delete. please answer me. I need to fix this account.

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User's recommendation: You must answer

Dianna S Yqg

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Verified Reviewer

I can’t log into my account it keeps on saying the password. It’s not right which I know it is.

I cant log into my account which I know the password is right and its not sending nothing to my email. Im just trying to recover my account.

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Adrianne Bxd

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Verified Reviewer
| map-marker Hollywood, Florida

This platform is a scam

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Didn't do a damn thing... just some ***

This is a scam platform, all they want is your your money for not doing a damn thing.

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User's recommendation: Do not join this SCAM!!

Siona Ssj

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Verified Reviewer

I’m a man

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I have no problems with the Plenty of Fish dating app. I was asked to make a review, and there is no problem with the app.

It is just that American women are undateable. So, there is really no reason for any man to try to date, and most have stopped.

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Loss:
$30
Pros:
  • Pictures
Cons:
  • Product is lousy

Preferred solution: Nothing

User's recommendation: Don’t bother

Jan F Mlq

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Verified Reviewer
| map-marker Bridgend, County Borough Of Bridgend

No Customer care

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Haven't responded to my e-mail about not being able to log in to site for several weeks now. Can't get to speak to anyone about problem.

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Russ S Bqv

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Verified Reviewer

Poor customer service

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Well, where do I start? The last time I was on POF, many years ago, it was free!

But of course, there's money to be made out of human misery, so let's start there. After a brief two weeks on POF as a freeloader, I decided to delete my profile and start from scratch, and actually subscribe. Weighing up the options, I feel like a month is enough on any of these dreadful sites, and decided that even though quite expensive, I would fork out my hard-earned £30 for a month of degrading myself in the act of trying to find love at the click of a button.

So anyway, all is well for the first two weeks. I can message those that I wish, see my likes, and block the downright old and infirm that seem to think that I'm a suitable match!

Then all of a sudden, my message facility reverts back to an unpaid member status, and I'm left with only having the one message per day feature. So as expected, I complain, only to receive a fob off from some underling obviously reading from a script. Nothing changes, and I am informed that I am not entitled to a refund as all payments are final, regardless of my premium membership status.

More complaints are sent, with replies from five different people, with one stating that they've decided to redefine the structures of the membership, and to obtain the message facility back to re-subscribe to a higher level, thus fork out more money for what I should already be entitled to. Sadly, the answers and solution I was after never came, and I'm just being ignored now.

So for you thinking of paying for POF service, please make sure you think again before being ripped off as I have.

Believe me, you soon realise that the 'Meet me' facility is strewn with profiles usually over 4 months old, rarely do you ever get a sent message read, and like most of these sites, most matches are so far away, you'll need your passport in order to meet up. Do yourself a favour, avoid it like the plague!

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Loss:
$20
Cons:
  • Plently

Preferred solution: Price reduction

Carl M Sgc

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Verified Reviewer

If you see a good-looking lady, you can be pretty sure she's as fake as a three dollar bill

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Once beaten, twice shy. Now I use AFFling.com

and a couple of other reputable dating platforms.

Strange as it sounds, the smaller the dating platform is the higher the quality. If it's small and top rated they tend to manually verify all profiles, making it difficult for scammers to get in. It's a shame that POF turned into scammers' paradise. It used to be a good site and it could be a good platform if they implemented strict profile verification process.

Now if you see a good-looking lady, you can be pretty sure she's as fake as a three dollar bill.

It doesn't mean that if you see a bad looking lady you can expect her to be real. Ultimately everybody tends to ask for money.

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Loss:
$120

Preferred solution: Full refund

Teddie Kvr
map-marker Augusta, Georgia

Unsubscribed and still taking money out of my account I only subscribe for one month I mean one week

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I subscribe with yall through the channels why is yall still taking money out of my account? Im definitely gonna block it and my bank gonna get it back. I didnt authorize

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User's recommendation: Make sure you call some and get a voice before you try to unsubscribe because they will not let you unsubscribe and still take out your account

Atom Jxz

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Verified Reviewer
| map-marker Redmond, Washington

Can’t sign in

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Cant sign in , to my profile no one cant help me . Contacted the help center , they can keep repeating the same question all over again .

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User's recommendation: My issue is NOT resolved

Nichols Kmr

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Verified Reviewer
| map-marker Cortland, New York

You took another 32.39 out of my checking. I canceled before I got charged makes it hard.

You took thirty two dollars out of my checking I canceled you took an extra thirty two bucks again I had canceled card to issue new what *** is going on with pof

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Darryl Fff

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Verified Reviewer

POF Potential Ban?

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They deleted my account and, after submitting 14 emails, they finally replied and said, 'Your account was potentially banned.' What is a potential ban? I assumed there was no turning back, so I didn't even bother filling out a form to fight back.

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Cons:
  • Billions

Preferred solution: Nothing from them

User's recommendation: Never create profile on POF

Chris H Myh

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Verified Reviewer

Billing

I deleted my account and pof is still charging me and when I tried to get back on the account it says I have to pay again. I want my money refunded and stop taking payments from me, I deleted it 2 weeks ago

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Loss:
$20

Preferred solution: Full refund

About

Related Companies

Match Group, Match, Tinder, OurTime, BlackPeopleMeet

Summary

POF is a large web-based dating service. It is wholly owned and operated by The Match Group. The company is headquartered in Vancouver, British Columbia, Canada. The service was launched in 2003. POF available in 9 languages. Membership is required. Accounts of rude and fake persons are usually deleted. Users can send messages, photos, and videos to each other. Only females can send private images. All messages after 30 days are deleted. Now the service is available for gadgets with Apple and Android operating systems. Upgraded membership allows using extra futures. Customer service is provided by phone and by e-mail during normal business hours.

POF reviews and complaints

POF is ranked 38 out of 117 in Dating category

Area Served

USA, Canada, Europe, Worldwide

Payment Methods

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