Resolved: POF - Please do not befriend person called charles marke he is not person he says he is.
Update by user Nov 25, 2019
Please resolve this
Original review posted by user Nov 25, 2019Hi just to let you know there is a person on your site who says his name is charles marke please take him off because he is a scammer he said hes from eastbourne in sussex in kent.he is scaming people of their money its in hands of the police and fraud department.
- People are not who they say
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Resolved: POF - Consider carefully before using this sight!
Update by user Dec 19, 2019
They had to delete my account and I made a new one. So all is well in PoF land!
Original review posted by user Nov 19, 2019My account was recently hacked. I have sent several emails to PoF and have yet to receive a response from them. I have been on this site for a few years and I am not a paying member. I recently thought I had found a phone number for PoF, it had their logo and all. So I called it. I guess I was speaking with the hacker himself because he wanted me to install 2 apps on my phone. 1 gave him remote access to my phone and the other was called ca$h app so he could get my bank and social security info. The phone numbers to watch out for is 18002016502, that is the one on the website. The call dropped and he called me back from this number, +14375369308. I hope PoF sees this. The hacker already told me it is for a girl on girl sex site . I guess I will find out just how much PoF cares about its non paying members.
- Free options
- No pof customer service phone number
- Unable to provide secure accounts from being hacked
Update by user Sep 27, 2019
Full refund of subscription balance They deleted my account, since hacked by someone, now being used in fraud.
Original review posted by user Sep 27, 2019My account was hacked it occurred over the weekend plenty of fish does not have a customer service phone number I did notify them it took them a couple of days...
- Up until my account got hacked
- No customer service
Update by user Aug 03, 2019
They gave me a 3 month or 6 month upgraded membership and doing a refund on the rest not too bad of people at all.. Just see how they got their millions now.. easy money charging 81 bucks a pop at about 100k users or more 810k dollars right off the jump and they have...
- Get your money easily
- Spambots as humans
- Scam artists
- No way to even get your money back
- Unable to dispute with cc company cause shows pending
Update by user Feb 19, 2018
It wasn't resolved. I don't expect to hear from them at all and I don't want to spend another second thinking about them. Those people who run POF aren't worth it at all.
Update by user Feb 19, 2018
I've decided that POF is not worth another second of thought. So I am going to mark this as...
- How they treat transgender people like me
Update by user Feb 17, 2016
I was given a full refund. So happy this was resloved.
Original review posted by user Feb 15, 2016I am so very very mad. I have contacted and contacted thus site to no avail. I can not log on, and im sure its due to stopping recurring payments, I only signed up for 2 mo.package and saw than they had done a...
Update by user Dec 21, 2016
In other words I believe that my picture shouldn't have been removed without advising me, I don't believe my picture has anything bad and my face can be appreciated. For the people that probaby didn't understand this complain, in lesser words I want to say that my...
Resolved: Pof deleted my account with no explanation???
Update by user Jun 07, 2015
As of now they re issued my profile not sure what happened looks like they fixed the issue for now.
Original review posted by user Jun 04, 2015I had an account on pof for 5 months everything going along fine then one day i just couldn't log in, no message as to why I can't log in. I tried there customer service line which doesn't answer and has no message box. I tried emailing them several times and nothing? I was polite and had many messages from guys on there, (I am a girl). I had so many i was having a great social life from it and now I have nothing lol I dumped my bf even because I thought it was such a great site until now.
- Amount of users
- Inability to login
- No access to customer service
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