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Resolved: POF - Please do not befriend person called charles marke he is not person he says he is.

1.0
Details

Update by user Nov 25, 2019

Please resolve this

Original review posted by user Nov 25, 2019

Hi just to let you know there is a person on your site who says his name is charles marke please take him off because he is a scammer he said hes from eastbourne in sussex in kent.he is scaming people of their money its in hands of the police and fraud department.
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Resolved
ID
#1715767 Review #1715767 is a subjective opinion of poster.
Product
Pof Profile
Cons
  • People are not who they say

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: POF - Consider carefully before using this sight!

3.3
Details

Update by user Dec 19, 2019

They had to delete my account and I made a new one. So all is well in PoF land!

Original review posted by user Nov 19, 2019

My account was recently hacked. I have sent several emails to PoF and have yet to receive a response from them. I have been on this site for a few years and I am not a paying member. I recently thought I had found a phone number for PoF, it had their logo and all. So I called it. I guess I was speaking with the hacker himself because he wanted me to install 2 apps on my phone. 1 gave him remote access to my phone and the other was called ca$h app so he could get my bank and social security info. The phone numbers to watch out for is 18002016502, that is the one on the website. The call dropped and he called me back from this number, +14375369308. I hope PoF sees this. The hacker already told me it is for a girl on girl sex site . I guess I will find out just how much PoF cares about its non paying members.
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Resolved
ID
#1711445 Review #1711445 is a subjective opinion of poster.
Product
Pof Account
Pros
  • Free options
Cons
  • No pof customer service phone number
  • Unable to provide secure accounts from being hacked
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Hackers Allowed
2.7
Details

Update by user Sep 27, 2019

Full refund of subscription balance They deleted my account, since hacked by someone, now being used in fraud.

Original review posted by user Sep 27, 2019

My account was hacked it occurred over the weekend plenty of fish does not have a customer service phone number I did notify them it took them a couple of days...
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Resolved
ID
#1665642 Review #1665642 is a subjective opinion of poster.
Product
Pof Account
Pros
  • Up until my account got hacked
Cons
  • No customer service
Reason of review
Bad quality
Preferred solution
Full refund
1.4
Details

Update by user Aug 03, 2019

They gave me a 3 month or 6 month upgraded membership and doing a refund on the rest not too bad of people at all.. Just see how they got their millions now.. easy money charging 81 bucks a pop at about 100k users or more 810k dollars right off the jump and they have...

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Resolved
ID
#1611452 Review #1611452 is a subjective opinion of poster.
Service
Pof Membership
Pros
  • Get your money easily
  • Spambots as humans
Cons
  • Scam artists
  • No way to even get your money back
  • Unable to dispute with cc company cause shows pending
Reason of review
Pricing issue
Loss
$81
Preferred solution
Full refund
POF just deleted my account because I am a transgender person

Update by user Feb 19, 2018

It wasn't resolved. I don't expect to hear from them at all and I don't want to spend another second thinking about them. Those people who run POF aren't worth it at all.

Update by user Feb 19, 2018

I've decided that POF is not worth another second of thought. So I am going to mark this as...

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3 comments
Marieann
#1723765

I have seen your article and after reading this blog then we found some interesting information .and now the pof account is very used for on life. the account is most important of the We create more dates and more relationships than any other dating site.

how to delete POF account.

so for any help & support contact us. delete pof account https://www.usatechblog.com/blog/delete-pof-account/ delete pof account

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Resolved
ID
#1192354 Review #1192354 is a subjective opinion of poster.
Product
Pof Account
Cons
  • How they treat transgender people like me
Reason of review
Your site does not state that transgender people are not allowed on your site

Update by user Feb 17, 2016

I was given a full refund. So happy this was resloved.

Original review posted by user Feb 15, 2016

I am so very very mad. I have contacted and contacted thus site to no avail. I can not log on, and im sure its due to stopping recurring payments, I only signed up for 2 mo.package and saw than they had done a...
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1 comment
Anonymous
#1157774

This website has many fraudulent accounts on there. It is destroying relationships and marriages.

It's amazing at how easy it is for someone to us wrong information or someone else's information and get away with it.

This website needs to be pulled off the web. When you complain about a user being a fraud or about a profile it don't matter.

Resolved
ID
#790783 Review #790783 is a subjective opinion of poster.
Product
Pof Account
Reason of review
Poor customer service
5.0
Details
POF - Plentyoffish - Account Review from Bellevue, Washington

Update by user Dec 21, 2016

In other words I believe that my picture shouldn't have been removed without advising me, I don't believe my picture has anything bad and my face can be appreciated. For the people that probaby didn't understand this complain, in lesser words I want to say that my...

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13 comments
Jatziry
#1259099

Well, the more important thing here is that I believe you understood what I meant to say in my complain. No english is not my first language if you would've started of by saying you didn't understand the message I would've understood why you were asking it and I wouldve known it what my language but you understood and that all the importance.

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Resolved
ID
#747723 Review #747723 is a subjective opinion of poster.
Product
Pof Account
Reason of review
pof is very bad dating site
1.0
Details
Banned np reason no feedback on why was banned and the number i called and try to talk to Marcus no responce they pof keeps bamning guys no reason. give this site a g after *** we cant complain about females but get banned however female complains about us never gets...
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1 comment
Anonymous
#1061389

I feel the same way my name is mike I lost 81.00 due too fraudulent charges and tried call the number back no response at all then was asked pay membership again which was already paid for then 2 days later response from Marcus one more incident of pictures I will be banned I actually think the company is fraudulent should be investigated..

Resolved
ID
#730921 Review #730921 is a subjective opinion of poster.
Product
Pof Account
Reason of review
Damaged or defective

Resolved: Pof deleted my account with no explanation???

1.0
Details

Update by user Jun 07, 2015

As of now they re issued my profile not sure what happened looks like they fixed the issue for now.

Original review posted by user Jun 04, 2015

I had an account on pof for 5 months everything going along fine then one day i just couldn't log in, no message as to why I can't log in. I tried there customer service line which doesn't answer and has no message box. I tried emailing them several times and nothing? I was polite and had many messages from guys on there, (I am a girl). I had so many i was having a great social life from it and now I have nothing lol I dumped my bf even because I thought it was such a great site until now.
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3 comments
Anonymous
#1280950

My pof got deleted I have tried in vane to get back into pof. Madison Maine I have fish apt but it takes me in to England. Help Please.

Anonymous
#1025347

Same thing happened to me (I am a male) I can't seem to do anything to get to get into my account no matter what I do

Anonymous
#1004437

I was kicked off for no reason either

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Resolved
ID
#645587 Review #645587 is a subjective opinion of poster.
Product
Pof Account
Pros
  • Amount of users
Cons
  • Inability to login
  • No access to customer service
Reason of review
Poor customer service
Loss
$5000
Preferred solution
let me make my profile again my name was LilyPetals

Contact POF Customer Service

Website:
Mailing Address:
8750 North Central Expressway, Suite 1400
Dallas, Texas 75231
United States
Contact POF Customer Service

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