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POF - Not functional

2.4
Details
I cant send messages to anybody even though the app says it is sending them, its not!
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ID
#1802219 Review #1802219 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

POF - Good to use to meet people depending on what relationship you want.

1.7
Details

Update by user Feb 13

It was a mistaken purchase I personally did not make it was my little baby cousin messing around and she's only 5 years old.. She doesn't really know much.

Original review posted by user Feb 13

I have a little complaint regarding an upgrade towards my POF account which wasn't from me. My little baby cousin purchased it for me by accident and I didn't want to upgrade it as also I was wondering if I can cancel the upgrade and get the refund worth £83.88.
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1 comment
Anonymous
#1825050

Maybe next time keep an eye on your property when a child is using it.

ID
#1791415 Review #1791415 is a subjective opinion of poster.
Service
Pof Matchmaking Service
Pros
  • Getting attention
Cons
  • Nonexistent customer service
Loss
$84
Preferred solution
Full refund
Tags
  • Refund

POF - Dont do it!

1.6
Details
Started from day one with girls from Ghana and who knows where wanting money. Then two days into it, account was hacked and money taken out of my account three times for gifts for someone. They did return my money but took 2 weeks. This is a BS company with no real value!
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ID
#1785025 Review #1785025 is a subjective opinion of poster.
Cons
  • Stole money out of my account
  • No customer service help line
  • Age restriction
Loss
$39
Preferred solution
Let the company propose a solution
Tags
  • Dating Service Scam
  • Liars And Scammers
  • Pof Fake Profiles

POF - Just be safe

1.5
Details
I'm having problems to login in my account so would some help me out .thanks
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1 comment
Peter P
#1823644

Email your issue to crs.help@pof.com

ID
#1776461 Review #1776461 is a subjective opinion of poster.
Product
Pof Account

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

POF - Stay away!

2.4
Details
Cannot sign-on using correct username and password. Cannot change password. Username is prowalny@comcast.net. Please remove me from this site.
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1 comment
Peter P
#1823645

Email your issue to crs.help@pof.com

ID
#1775228 Review #1775228 is a subjective opinion of poster.
Product
Pof Account
Cons
  • No customer service
  • Re-set password does not work
  • Site user is easily and constantly hacked
Reason of review
Poor customer service
Preferred solution
Take me completely off this site
Tags
  • Delete Account

POF - This site is so bad that you should throw back all the fish

1.7
Details
Fake profiles. Money hungry and greedy. Bad customer service. Uncaring except about your money. Upgrade or they will delete your account. Doubt they even show real people. Do these people know they are being used on the site if they never signed up? The good looking ones might come from magazine ads and are not available. Don't trust plenty of fish, POF, or your money will go POOF!
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ID
#1771518 Review #1771518 is a subjective opinion of poster.
Product
Pof Website
Cons
  • Fake profiles
  • Difficult to reach customer service
  • Company might not be legitimate
Reason of review
Bad quality

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

POF - It sucks!!!

1.7
Details
POF - It sucks!!!
Ive had the WORST technical issues with this dating app. Ive literally had to do TWO profiles because it logs me out on its own and then tells me my password doesnt work. Then when I try to redo it, they NEVER send me a link to reset it. So then I tried a new email and now it wont let me create an account. It tells you to get ahold of customer service, which you cant do! NOT WORTH THE TIME OR HEADACHES!!
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1 comment
Peter P
#1823666

Email your issue to crs.help@pof.com

ID
#1765094 Review #1765094 is a subjective opinion of poster.
Product
Pof Pof Free Dating App Mobile Application
Reason of review
Poor customer service
Loss
$30
Preferred solution
Let the company propose a solution

POF - It’s almost impossible to get in touch with customer service once they get your money

1.7
Details
I am currently an upgraded member and my subscription expires on January 20, 2020 . I Do Not want to renew my subscription! Thank you, Kenneth Brandel
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ID
#1761827 Review #1761827 is a subjective opinion of poster.
Service
Pof Customer Care
Pros
  • I met some people
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Do Not Renew my subscription

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

POF - I havw tried for hours to change my e-mail address because it was hacked into and I thas taken me all day to get it fixed.

1.8
Details
My e-mail was hacked into and my e-mails were transferred to someone else. This has been going on for 3 days. I have to get into POF to change my mail address and password and I have send them many messages to get an answer but no answer. I wonder how many My message I missed and how many men are interested. Please help. My user name is WIDOW 433.
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ID
#1756599 Review #1756599 is a subjective opinion of poster.
Service
Pof Membership
Cons
  • Canot get important information
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • POF POS
  • Scam
  • Banned For No Reason

Contact POF Customer Service

Website:
Mailing Address:
8750 North Central Expressway, Suite 1400
Dallas, Texas 75231
United States
Contact POF Customer Service

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Latest Question

POF Questions

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Be wary of the process to cancel. Pof do not make it easy to do so.

1.6
Details
I joined Pof just over a week ago and find its not for me. I have tried repeatedly to make contact with their customer services to request a refund under the 14day cooling off period rule, but have not been able to get a response, even doing so through iTunes customer services.
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ID
#1742523 Review #1742523 is a subjective opinion of poster.
Pros
  • Medium for communicating with singles
Cons
  • Near impossible to cancel within the 14 day cooling off period
Reason of review
Poor customer service
Loss
$40
Preferred solution
Full refund
Tags
  • deleted account pof