Show reviews that mention
account site email profile password people money service reason phone
Showing 118 of 2426 reviews Clear filter
Filter review

POF - Hope u get an answer

3.0
Details
I need to change my password on pof, it keeps locking me out. I have no security question. I have tried everything to get a new password with no luck.
View full review
ID
#1798275 Review #1798275 is a subjective opinion of poster.
Pros
  • Medium for communicating with singles
  • Very good
Cons
  • Unreliable with inability to contact customer service
  • Poor customer service and fraud
Preferred solution
Let the company propose a solution

N/A I would not recommend POF

3.4
Details
Tried to re set my password but POF never sends me the link
View full review
1 comment
Bradley
#1827711

They just want your money that's all. File with Attorney General

ID
#1795971 Review #1795971 is a subjective opinion of poster.
Service
Pof Online Dating
Pros
  • Free ir cgarge
Cons
  • No customer service contact
Preferred solution
please call me to re set password
Tags
  • I Need Help

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

POF - Would highly recommend

3.3
Details
Please could you help me get back into my account I only registered two days ago and paid for the online service no matter what i try, it won't let me sign in or retrieve my password through my email in junk inbox or normal email box It keeps coming up with the same thing My username is jazzmangrooves and the email registered it claret.66@live.com my phone registered to it 0044 07847863193 my name is Stephen Bradshaw
View full review
ID
#1759730 Review #1759730 is a subjective opinion of poster.
Product
Pof Account
Pros
  • Being able to find people to meet
Cons
  • Lack of security and the total lack of options
Reason of review
Access/ activation issues
Loss
$104
Preferred solution
Full refund

POF - I cannot get into my sign in my site now. ON my computer put in last nite. I lost my correct username and Password for my membership amant mths old, Old computer automatically brought me to your site.

3.0
Details
Please help me sign in to correctly sign in again on my New computer. replaced 12/24 old one.HELP me.YOU also DO NOT Message me when men Message . POF does not send alerts to my personal email. Please help me with my OLD username and Password. ! 1 I have does NOT work to Sign in now!! Go1Bulls I have it. does not work on my New computer, Your site was automatically signed in on my old computer and went directly to POF did not have to put in my current username or password. Happy Holidays . Email rsnitowsky@aol.com Current username Go1Bulls does not work now!
View full review
ID
#1741321 Review #1741321 is a subjective opinion of poster.
Product
Pof Account

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trouble w sending POF a refund request.

3.0
Details
any 411on how go send POF a refund request?
View full review
ID
#1736131 Review #1736131 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$80
Preferred solution
Full refund

POF - Alot of men

3.0
Details
I cannot sign in at all
View full review
ID
#1716432 Review #1716432 is a subjective opinion of poster.
Product
Pof Account

POF - They will deleate you just from a word

3.0
Details
They deleated my account without telling me why. or letting me fight back whomever sent the complete its 1 sided
View full review
ID
#1715674 Review #1715674 is a subjective opinion of poster.
Product
Pof Account

POF - This site is lousy!! every phone number listed is NG!!

2.6
Details
I tried calling customer service with every number they list.; non of the take messages, and non of them are answered by a person!! I can no longer access the site because I don't have a cell phone, AND DON"T WANT ONE!!!
View full review
ID
#1714703 Review #1714703 is a subjective opinion of poster.
Product
Pof Website

POF - I cannot get a live person

2.8
Details
POF - I cannot get a live person
hi my name is Ron. I've been trying to contact you for days I've been a member for years. I've lost my original. don't file now I'm in limbo I just re-up for another year and they want me to reach put everything in again I need assistance otherwise please refund my money. I thought you get back my old. profile. I need assistance on my $90 I just paid I have people. speaking with and I can't get in touch with them I also have some. very frustrating not to be able to speak to a person. I enjoy your site I'm not very happy right now please assist my phone number 321-987-1237.
View full review
ID
#1711759 Review #1711759 is a subjective opinion of poster.
Service
Pof Customer Care
Reason of review
Poor customer service
Loss
$84
Preferred solution
Let the company propose a solution

Contact POF Customer Service

Website:
Mailing Address:
8750 North Central Expressway, Suite 1400
Dallas, Texas 75231
United States
Contact POF Customer Service

POF Products and Services Reviews

Compare Companies

POF
POF
2426 reviews
1.8
VS
Match
Match
272 reviews
1.3
Compare POF vs Match

Latest Question

POF Questions

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: POF - Consider carefully before using this sight!

3.3
Details

Update by user Dec 19, 2019

They had to delete my account and I made a new one. So all is well in PoF land!

Original review posted by user Nov 19, 2019

My account was recently hacked. I have sent several emails to PoF and have yet to receive a response from them. I have been on this site for a few years and I am not a paying member. I recently thought I had found a phone number for PoF, it had their logo and all. So I called it. I guess I was speaking with the hacker himself because he wanted me to install 2 apps on my phone. 1 gave him remote access to my phone and the other was called ca$h app so he could get my bank and social security info. The phone numbers to watch out for is 18002016502, that is the one on the website. The call dropped and he called me back from this number, +14375369308. I hope PoF sees this. The hacker already told me it is for a girl on girl sex site . I guess I will find out just how much PoF cares about its non paying members.
View full review
Resolved
ID
#1711445 Review #1711445 is a subjective opinion of poster.
Product
Pof Account
Pros
  • Free options
Cons
  • No pof customer service phone number
  • Unable to provide secure accounts from being hacked
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Hackers Allowed