Unclaimed
POF
Reviews and Complaints
1.8M
CLAIMED LOSSES
3.9K
TOTAL REVIEWS
52K
PAGE VIEWS
19
ISSUES RESOLVED
POF Reviews
New Reviewer
Stop taking money from my account
I want to unsubscription my upgrade i already deleted my account still they keep cutting money from my account
ID
Pros
- I was given warnings when i let slip the digits
Cons
- Company greed
Loss
$19
New Reviewer
Trying to refresh my subscription
I deleted my account and went to make another one and I purchased a subscription and I went to purchase another one and its telling me it will start December 23. So its not allowing me to have full access of my profile or the app
ID
Location
Lynbrook, New York
Im trying to update to 19.99
It won't allow me to use a credit debit card to pay for upgrade im trying to upgrade on my account so I can view and respond to the people who wants to date
ID
Location
Atlanta, Georgia
Cant sign it with approval email
Dexter Hall . I still cannot sign in to my POF account. Please have someone in Customer Service or Accounts to contact me via cell phone at 214-870-****.
ID
Location
Houston, Texas
Have heard nothing from POF.
I no longer wish to be a member,they took £79 via PayPal.without informing me they were going to take the money.
ID
Location
Wrexham, Wales
Account issues
Wont let me set up an account. what do I need to do to set up an account? Can someone call me at 231-920-****
ID
Location
Cadillac, Michigan
Preferred solution
Apology
New Reviewer
Because i have people still like my picher when my account shod be deleted
Hello sir or madam. I'm Writing to because I had a account with and I met sumone so I went through the process of deleting my account . Thought I had and people are still like my picher. And why dose it say we both liked each other even I haven't bin on Website thire . Iv sent emails to ask for my account to be deleted. And nothing has bin done about it. I will get Legal action if I need to. Kind regards Victoria locke .
ID
Preferred solution
To have my account deleted not people liking my profile when iv not bin on thire.
New Reviewer
Do not like your site
the site full with scam, not real people, my exprience is a big ;no reccomedation to your site. Men in the site just there for play games. very few are real.
User's recommendation: screen people carefully.
ID
Location
Studio City, California
Cons
- Pof used to be great but is not anymore
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCan't get into account
Can't change my passcode and when I try to go into my email it will not show up in my email . I've tried to leave an email back to POF and they keep telling me its the wrong email address
ID
Location
Noblesville, Indiana
Pros
- Unsatisfied customer
Cons
- Can not contact pof directly
Loss
$20
Preferred solution
I want to and my subscription and delete my profile.
New Reviewer
You keep deleting my account
Im doing nothing wrong but when I have the same pictures on three different profiles contacting me. I Let POF know and they delete my account. I have made three accounts in the last month and you have deleted all three.
User's recommendation: Ends up a lot are not in the country they say. Make them have location on like Bumble.
ID
Location
Walterboro, South Carolina
Misuse of terms and condition
Spouse was able to create a profile and the website prohibits married people to sign up or use their dating services
ID
Location
Atlanta, Georgia
Charges on my account
I tried canceling my account over and over . Still getting charged would like to get off this site and notifications immediately
ID
Location
Washington, Missouri
Problems
A lot of the women are posting ages that are way off. They always say I made a mistake and cant change it. Since mine is accurate I have never tried to change. Can it be changed? Also you contact us is very hard to navigate. I want to make sure my one month is not renewed. How do I do this? Thank you
User's recommendation: Post correct ages. Honesty goes a long ways.
ID
Location
Renton, Washington
New Reviewer
Bad business
Membership fee. I signed up for the 12-month plan and it took out the whole thing at once I need that changed
ID
Loss
$84
Preferred solution
Full refund
Report Sexual Assault
Sexual assault reported to police department and detectives are investigating assault. Can someone please call me. Thank you. One of the pof members assaulted me. His user name is tdorsey from sevierville tn
ID
Location
Charlotte, North Carolina
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