POF Reviews

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New Reviewer

Stop taking money from my account

I want to unsubscription my upgrade i already deleted my account still they keep cutting money from my account
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ID
#3063353 Review #3063353 is a subjective opinion of poster.
Pros
  • I was given warnings when i let slip the digits
Cons
  • Company greed
Loss
$19
New Reviewer

Trying to refresh my subscription

I deleted my account and went to make another one and I purchased a subscription and I went to purchase another one and its telling me it will start December 23. So its not allowing me to have full access of my profile or the app
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ID
#3063282 Review #3063282 is a subjective opinion of poster.
Location
Lynbrook, New York

Im trying to update to 19.99

It won't allow me to use a credit debit card to pay for upgrade im trying to upgrade on my account so I can view and respond to the people who wants to date
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ID
#3060590 Review #3060590 is a subjective opinion of poster.
Location
Atlanta, Georgia

Cant sign it with approval email

Dexter Hall . I still cannot sign in to my POF account. Please have someone in Customer Service or Accounts to contact me via cell phone at 214-870-****.
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ID
#3059227 Review #3059227 is a subjective opinion of poster.
Location
Houston, Texas

Have heard nothing from POF.

I no longer wish to be a member,they took £79 via PayPal.without informing me they were going to take the money.
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ID
#3057218 Review #3057218 is a subjective opinion of poster.
Location
Wrexham, Wales

Account issues

Wont let me set up an account. what do I need to do to set up an account? Can someone call me at 231-920-****
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ID
#3056964 Review #3056964 is a subjective opinion of poster.
Location
Cadillac, Michigan
Preferred solution
Apology
New Reviewer

Because i have people still like my picher when my account shod be deleted

Hello sir or madam. I'm Writing to because I had a account with and I met sumone so I went through the process of deleting my account . Thought I had and people are still like my picher. And why dose it say we both liked each other even I haven't bin on Website thire . Iv sent emails to ask for my account to be deleted. And nothing has bin done about it. I will get Legal action if I need to. Kind regards Victoria locke .
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ID
#3056464 Review #3056464 is a subjective opinion of poster.
Preferred solution
To have my account deleted not people liking my profile when iv not bin on thire.
New Reviewer

Do not like your site

the site full with scam, not real people, my exprience is a big ;no reccomedation to your site. Men in the site just there for play games. very few are real.

User's recommendation: screen people carefully.

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ID
#3055486 Review #3055486 is a subjective opinion of poster.
Location
Studio City, California
Cons
  • Pof used to be great but is not anymore
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Can't get into account

Can't change my passcode and when I try to go into my email it will not show up in my email . I've tried to leave an email back to POF and they keep telling me its the wrong email address
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ID
#3052303 Review #3052303 is a subjective opinion of poster.
Location
Noblesville, Indiana
Pros
  • Unsatisfied customer
Cons
  • Can not contact pof directly
Loss
$20
Preferred solution
I want to and my subscription and delete my profile.
New Reviewer

You keep deleting my account

Im doing nothing wrong but when I have the same pictures on three different profiles contacting me. I Let POF know and they delete my account. I have made three accounts in the last month and you have deleted all three.

User's recommendation: Ends up a lot are not in the country they say. Make them have location on like Bumble.

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ID
#3049532 Review #3049532 is a subjective opinion of poster.
Location
Walterboro, South Carolina

Misuse of terms and condition

Spouse was able to create a profile and the website prohibits married people to sign up or use their dating services
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ID
#3049247 Review #3049247 is a subjective opinion of poster.
Location
Atlanta, Georgia

Charges on my account

I tried canceling my account over and over . Still getting charged would like to get off this site and notifications immediately
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ID
#3041233 Review #3041233 is a subjective opinion of poster.
Location
Washington, Missouri

Problems

A lot of the women are posting ages that are way off. They always say I made a mistake and cant change it. Since mine is accurate I have never tried to change. Can it be changed? Also you contact us is very hard to navigate. I want to make sure my one month is not renewed. How do I do this? Thank you

User's recommendation: Post correct ages. Honesty goes a long ways.

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ID
#3040210 Review #3040210 is a subjective opinion of poster.
Location
Renton, Washington
New Reviewer

Bad business

Membership fee. I signed up for the 12-month plan and it took out the whole thing at once I need that changed
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ID
#3039457 Review #3039457 is a subjective opinion of poster.
Loss
$84
Preferred solution
Full refund

Report Sexual Assault

Sexual assault reported to police department and detectives are investigating assault. Can someone please call me. Thank you. One of the pof members assaulted me. His user name is tdorsey from sevierville tn
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ID
#3036967 Review #3036967 is a subjective opinion of poster.
Location
Charlotte, North Carolina