POF Reviews and Complaints
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Is this your company?
9
ISSUES RESOLVED
2.3K
TOTAL REVIEWS
$1.1M
CLAIMED LOSSES
$5.9K
AVG LOSS
16.3K
PAGE VIEWS
What's your story with this company?
Ask a Question About POF
Cons
- Non-existent customer service
- Inability to contact customer service
- Account deleted for no reason
Pros
- Has been good up till now
- Free
- Website
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBeware | POF review from Bristol, England
My account has been hacked ! I can no longer get access to my account. When I add my mobile number I get no text message from you so how can I get access
Review
Product
Pof Account
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution
*** That | POF review
I signed up for POF a long time ago, and then stopped using it. Came back to my profile having been deleted. That I expected, but then in the space fo 4 hours, I created an account, Started talking with someone, for a good 2 hours we were chatting, then my account was deleted for no reason. Created a new account, That one was deleted within 30 minutes, I'm currently on my 3rd account of the day, and expecting that one to also get deleted. I've not broken their TOS, it's a joke.
Review
Service
Pof Online Dating
Cons
- Far too strict to the point of being unusable
- Broken system
- Shit customer service
Reason of review
Bad quality
Loss
$500000
Preferred solution
Let the company propose a solution
Tags
I'm confused. | POF review
I'm not a paying costumer, nor do I want to be. I just want to he able to have access to POF again.
Review
Product
Pof Account
Reason of review
Poor customer service
Preferred solution
I need to have access to POF again
Need help | POF review from Denver, Colorado
Need to be resolve khakipals@aol.com 6892056354
Review
Reason of review
Good customer service
Do not use | POF review from Plymouth, England
Profile was hacked. I noticed 100s of emails coming into my junk mail. I haven't logged into the account for months. All of a sudden they stopped. Unable to login and "forgot password" did not send me any emails. I never had an emails to say "email or password changed" either. I sent emails to pr@pof.com, safety@pof.com and csr@pof.com I said i had been hacked so please delete the account. I had a reply from the first saying "They confirm that I deleted my account" I call BS here as that's not what I said. I asked them to delete it. So god only knows if my stupid account is still on there being run by a scammer or sexbot!
Review
Product
Pof Account
Cons
- Scammers and people who misrepresent themselves
- No customer service
Tags
Hard NO! | POF review
The site seems to be in a permanent 404 error loop on both PC and Android. I deleted my account and uninstalled the app. Save yourself a lot of trouble and go meet people some other way. This type of "service" is little more than a cash grab from people who are lured in with the promise of finding "The one". It's an empty promise for that sweet sweet cash they'll take. Then, they'll completely ignore your requests for help getting THEIR broken site to work. They will also completely ignore any sort of constructive criticism. All they want to know is, "Did you pay for an upgraded membership or buy tokens?" if not, they don't care.
Review
Service
Pof Online Dating
Pros
- You can delete your account without customer service
- You can never visit the site again
- You can close the app
Cons
- Transgender people
- No filter to remove trans people
- Transsexuals
Reason of review
Broken site, 404 loop, unresponsive help desk.
Preferred solution
Already solved. Just a warning to other people.
Tags
Want to cancel my subscription. | POF review
Found someone.
Review
Service
Pof Membership
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Back in the days before mobile phones I had a beeper, I lived on a boat, it beeped and I took it off my belt to see who it was. I have Cerebellar Ataxia and my hand/body shakes trembles, I grabbed the beeper off my belt and my disability- Ataxia flipped it right in the...
View full review
Review
Reason of review
Access/ activation issues
Preferred solution
Make wired phones also able to verify.
Give me my money back | POF review from Sawyerville, Alabama
I did not to subscribe to the appp
Review
Reason of review
Pricing issue
Loss
$72
Preferred solution
Full refund
It’s almost impossible to get in touch with customer service once they get your money | POF review
I am currently an upgraded member and my subscription expires on January 20, 2020 . I Do Not want to renew my subscription! Thank you, Kenneth Brandel
Review
Service
Pof Customer Care
Pros
- I met some people
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Do Not Renew my subscription
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