POF Reviews

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New Reviewer

Fraudulent charges

My card was stolen and charges of $186 was used. I did not authorized any charge. I was only credited $75.
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ID
#2852615 Review #2852615 is a subjective opinion of poster.
Loss
$186
Preferred solution
Full refund
New Reviewer

POF harassment

The 150 email I receive from POF claiming they are from michaelll12.ri. These emails are unsolicited. STOP IMMEDIATELY!!!
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ID
#2852506 Review #2852506 is a subjective opinion of poster.
Pros
  • Harrassment
Cons
  • Harrassment
Preferred solution
Apology

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Verified Reviewer New Reviewer

Refund

I need a refund My money back I thought this site was goood but I found this site is not good I need my money

User's recommendation: Noow.

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ID
#2851708 Review #2851708 is a subjective opinion of poster.
Pros
  • Rip offs
  • Need my money
Cons
  • Not real
  • All cat fish
Loss
$60
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

I can't log into my account and there's no way to get a hold of any one I'm pretty sure my account is on reacuring payments

My login was working fine and then it stopped letting me login and I am pretty sure my account was hacked because I started receiving a lot of messages from males Wich is what ever but my main concern is I was set up for reacuring payments and now I am worried I will keep getting charged for a site I can't even log on to
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ID
#2850159 Review #2850159 is a subjective opinion of poster.
Pros
  • Meet people
Cons
  • Not able to contact any tech support
  • If you get hacked
  • Not able to contact tech support
Loss
$20
Preferred solution
Let the company propose a solution
New Reviewer

Can't reset password

Cant reset my password tryed an tryed to reset it an nothen happens please help I tryed everything I knw to do
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ID
#2849796 Review #2849796 is a subjective opinion of poster.
Location
Holdenville, Oklahoma
Preferred solution
Help reset password
New Reviewer

Trying to find a date but I just added money to my account to upgrade

Trying to call somebody to put money on my upgrade so I can talk to people and see who likes me it won't let me add my debit card on this so I'm trying to call somebody that would help me now I can't seem to get ahold of nobody cuz the phone sounds like it's a fax
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ID
#2849686 Review #2849686 is a subjective opinion of poster.
Pros
  • Meeting someone to date
Preferred solution
Price reduction

App won't let me cancel service

I want out of your program for your taking money I don't even want to be on your app anymore to scam I'll keep trying to cancel my subscription you're running me in a big circle my email address is hhhdanny1254@***.com my name Harvey Bayless

User's recommendation: Trash.

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ID
#2848878 Review #2848878 is a subjective opinion of poster.
Location
Cleburne, Texas

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Verified Reviewer New Reviewer

My account was hacked now. I cant login

Some woman named AnnaSmithSweetheart hacked my account and I cant login changed password and it wants me to start over when Im already a paid member
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ID
#2847837 Review #2847837 is a subjective opinion of poster.
Preferred solution
My account restored

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Verified Reviewer New Reviewer

I want to delete my profile

I found the person that I would like to Date and I would like to remove my profile but I have not been able to remove the profile because I can't remember my password.

User's recommendation: Don't get in because it's way too difficult to get out.

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ID
#2845630 Review #2845630 is a subjective opinion of poster.
Service
Pof Online Dating
Pros
  • I found the man that i believed to be my soulmate
Preferred solution
Please remove my profile from the site
New Reviewer

Cancel subscription and close account

1.0
I'm being charged for subscription and my other cellphone was stolen I can't afford 87 dollars a month for a app I haven't even been using and don't plan on using.
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ID
#2845588 Review #2845588 is a subjective opinion of poster.
Pros
  • Fraud
Loss
$87
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Unsuccessful of canceling the subscription

1.0
POF has made it difficult, really impossible to cancel your subscription. I have tried to cancel my subscription and I have been unsuccessful, I will put in a grievance with my credit card after making one more attempt.
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ID
#2845425 Review #2845425 is a subjective opinion of poster.
Pros
  • Site does connect people
Cons
  • People will lie and steal your information
  • Some of the photos placed are not real photo of that person
  • People will try to scam you
Loss
$70
Preferred solution
Cancellation of the present subscription immediately. POF makes it impossible so cancel. POF has the site setup that you can only upgrade your subscription and there is no place to cancel the subscription.
New Reviewer

Have money on another account I can't get back into as i for got my login information

Would like to move my subscription to this account. I forgot my login information and reset it but I couldnt get back into my account. This happened to me 3 times already.

User's recommendation: Don’t forget your login information.

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ID
#2845311 Review #2845311 is a subjective opinion of poster.
Loss
$85
Preferred solution
Help me get back into my other with the money on it or transfer to this one

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Hacked account

1.0
POF l sent them 2 emails showing them the individual names and addresses that were hacked. Got NO RESPONSE FROM THE CUSTOMER SERVICE
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ID
#2838328 Review #2838328 is a subjective opinion of poster.
Loss
$45
Preferred solution
Whatever they provide for the solution
New Reviewer

Someone hacked my account

My name is christina Cipra and someone created a profile with my info. I want it taken down please. They used my number 216894**** and my name.
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ID
#2837055 Review #2837055 is a subjective opinion of poster.
Location
North Olmsted, Ohio

Account was hacked

I would like to get my money back only used the site for 3 of 4 days was hacked and had to completely remove the app because all these dudes started messaging me and I just don't want anything to do with this site
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ID
#2832480 Review #2832480 is a subjective opinion of poster.
Location
Denver, Colorado