Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ


Here is the last email I sent regarding my hacked account. After half a dozen emails over several days I have yet to get a single response.

Though I fell for a scam... that is no reason to ignore me or my concerns. I am absolutely livid and will NEVER use pof again.

"It appears I have been locked out of my account, user name; sojourner62. I sent several emails with issues the past few days to and have not gotten a single response.

The last thing that occurred while I was on my account was responding to an email from another user "Blulady(Karen)" that said she saw photos of me with the same user name on a pof sister site and said there was some embarassing content there. She gave me a link which I used to check and it brought me back to a pof login page. I tried to login but it didn't work. I emailed her through pof again and thanked her for the heads up and told her the link didn't work.

Shortly after that I received emails from pof saying my account email and password had been updated. Since then I have not been able to access my account. I am a paid member so I cancelled my card at my credit union this morning but won't know until Monday weather that information was compromised.

Would someone please communicate with me about this issue?"

Also I have attached a "print screen" pic of an email provided by pof's "Help Center" with regards to compromised accounts. The email I sent to that provided email was returned undeliverable.

Product or Service Mentioned: Pof Premium Membership.

Reason of review: No security support for customers.

Monetary Loss: $500.

Preferred solution: Let the company propose a solution.

POF Cons: No security support or concern for customers.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

POF Reviews

  1. 752 reviews
  2. 207 reviews
  3. 126 reviews
  4. 71 reviews
  5. 78 reviews
POF reviews