State: Texas City: Universal City Clear all filters (22 of 2165 reviews match)
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1.0
Details
Someone needs to press charges against POF and have there website revoked here in America. Today using the internet the word "security" is of most importance. For some reason unknown to me I can not log into my profile at POF. When I read the help section it suggest if...
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Review
#1405937 Review #1405937 is a subjective opinion of poster.
Product
Pof Profile
Reason of review
Poor customer service
Loss
$1
Preferred solution
Let the company propose a solution
Not only was my account hacked they changed everything about my account even my recovery email and I can’t get back in. I paid d for premium service and I have no number to contact them. I’m screwed. Does anyone have a phone number to pof
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2 comments
BraveGrasshopper637
#1598781

Don't call customer service numbers on the internet. I did and they demanded $200.00 on 11/16/18 to reinstate my account.

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Review
#1395079 Review #1395079 is a subjective opinion of poster.
Product
Pof Account
Reason of review
Damaged or defective
3.9
Details
In 2012 Plenty Of Fish decided to remove the subject line for sending messages to people. They really did not remove it though. In fact, the ability to create any subject line you want is so easy. For some reason POF decided to remove the ability to craft your own...
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1 comment
AxiomaticAlligator
#1565969

Instructions for this can be found at nbots dot me/bd34

Review
#1361682 Review #1361682 is a subjective opinion of poster.
Pros
  • That plenty of fish is so big and free
Cons
  • That you are no longer able to create a custom subject line
Reason of review
removed feature
Preferred solution
No solution desired. Just venting.
Tags
  • Pof Subject Line
Profile claims that it's spambot detection system catches 98% of spammers, and maybe this is true. So from my perspective, the question then is, at what price? I myself have had every one of my profiles deleted. My pics are of me fully clothed; I have never used...
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1 comment
EasyHighlandCattle
#1551764

I agree with this review 100%. I am fairly attractive for my age, and so I get a lot of responses.

Some men get upset if I don't reply, so they might block me, and if I have enough blocks, I can be deleted. That's not my fault if someone take a rejection personally. My account disappeared after a day and I don't know why. It could have been hacked, it could've had too many "blocks." Also, they can sometimes think you are a spammer if you reply to too many people...well--I got a lot of messages and I replied to a lot fo them!

So what? I cut and pasted a response that said, "We are too far away," because I kept getting messages from out of state users...and I was tired of explaining that--well, turns out, cut and pasting can also get you flagged as a "bot" and automatically deleted.

It's ridiculous that it's not explained why the account is gone. Customer service never responds appropriately--they just say "reset your password." If the account is gone, that's impossible!

Review
#1339919 Review #1339919 is a subjective opinion of poster.
Product
Pof Profile
Reason of review
Order processing issue
2.8
Details
I signed up for POF this week for the first time ever. Have been deleted twice in 2 days. I'm a woman and didn't post any raunchy, nude or inappropriate photos. All my photos were fully clothed, headshots, one even on a horse! I've seen photos of men on there showing...
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Review
#1325248 Review #1325248 is a subjective opinion of poster.
Product
Pof Account
Pros
  • Large dating pool
Cons
  • No customer service
  • Deleted for no reason even though i followed all the rules
Reason of review
Account keeps getting deleted for no reason
Preferred solution
Deliver product or service ordered
My password was changed by someone, not me. Now I cannot get into my account and the links to get a new password do not work. I click on the reset your password but I don't get an email to change it. Emails have gone unanswered. Please help me take control of my...
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Review
#1300113 Review #1300113 is a subjective opinion of poster.
Product
Pof Profile
Reason of review
Problem with delivery
Loss
$100
Preferred solution
Fix the problem so I am the only one on my site.
1.0
Details
Well i read alot of reviews and i see alot of unhappy people trying to get rfunds and such and no responces from this site i think they rip people off cause i didnt want another month service but they took money from my account with my approval
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2 comments
HelpCenter_PissedConsumer
#1562641
On Behalf of Pissed Consumer Help Center
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Review
#1298747 Review #1298747 is a subjective opinion of poster.
Service
Pof Customer Care
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
They treat people like dogs.. More than half of the delayed accounts are men who didn’t break any rules and have no recourse or dialogue with the controlling and racist administrations at POF . There is also a widely known issue with them delegating the profiles of men...
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Review
#1297693 Review #1297693 is a subjective opinion of poster.
Product
Pof Profile
Reason of review
Poor customer service

POF in Universal City, Texas - Site sucks

1.0
Details
I have had 2 accounts since 10/05/18 that one got deleted a month later . Then I made another a hour later then Wednesday I was downtown at my bus station using wifi I opened the app nd it logged me out . So I knew my page got deleted (05/15/18 . Ever since then I been trying to make a new account over wifi , I'll try again in the next day or two . My service will be restored hopefully that does it . But alot of old reviews are the same situation like me which is wild I thought I was the only one !!
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Review
#1258627 Review #1258627 is a subjective opinion of poster.
Product
Pof Account

Contact POF Customer Service

Mailing Address:
Plentyoffish Media ULC
8750 North Central Expressway, Suite 1400
Dallas, Texas 75231
United States
All POF Contacts

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I longed into my account every week. I got an e-mail today that my account e-mail had been changed and to log in to change password immediately. I couldn't log in so I replied to the e-mail that was sent and said my account was compromised. I did a user name search and...
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#1251305 Review #1251305 is a subjective opinion of poster.
Product
Pof Account
Reason of review
Poor customer service
Preferred solution
My account back, I want my original pictures and profile back. I want my account back like it was the last time I myself logged in.